looping sound black screen crash no errors

looping sound black screen crash no errors

in Account & Technical Support

Posted by: shizemgizemgah.4907

shizemgizemgah.4907

Q:

Hey there,
since the last couple of months I’ve had this problem, it used to come up only inside isnstances, for whatever reason, but now it keeps poping up every now and then totally random. Sometimes I can play for hours without a freeze and sometimes the game freezes over and over again after a couple of minutes of play.
Let me try to explain the actual freeze/crash to you:
My screen goes all black, or light green, or light pink and freezes that way with the sound looping. Sometimes, if I’m lucky and quick enough to mash ctrl+alt+del I might be able to go to the desktop and kill the process getting back to a fully operational desktop, but most of the time my only option is to reset my pc and start over.
There is no error shown whatsoever, not by the game, nor by windows.
It is getting extra frustrating and I have no idea what to do.
Since this problem seems similar to the “black screen” issue reported in te sticky (though I’m not sure I’ve got the exact same problem since my screen also freezes red, light pink and such) I’ve tried to fiddle with solutions posted for that particular problem, but so far with no luck whatsoever.
Things I’ve tried that gave no result:
1) Update to the latest drivers
2) Clean install of the latest drivers
3) Rollback 3 differents sets of previous drivers
4) Clean install for each one of those
5) Disable MSI Afterburner (which I usually keep up to monitor temps and fan speed of my gpu)
6) Disable all program running in background (Logitech g510 software included)
7) Fiddle a bit with graphics settings in the game (Admittedly not too much, since my rig runs this game ok)
8) Disable SPI on my router
9) DMZ’ed this computer on the same router.
10) Got scared and bought a new PSU for my computer (since mine is fairly old) thinking that maybe the problem is on my end (Not yet received the new unit, but I doubt this will fix this)
11) Unplug almost all USB peripherals while running the game.
Now what?
Could this be a faulty piece of hardware on my end? Could be, but the “only” game that does this kind of problem is GW2 and my GPU just passed a Furmark test of half a hour without a second glance (for those who don’t know what that is: It’s a benchmark to stress test your graphic card.)..
I’m absolutely out of ideas.
Any and all help would be apreciated.

computer: laptop dell xps15
CPU : Intel® Core™ i7-2670QM CPU @ 2.20GHz
RAM: 8.1 GB
OS: Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
video card: GeForce GT 540M
soung card: AVerMedia H339 Hybrid Analog/ATSC/QAM

looping sound black screen crash no errors

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Posted by: Avatarae.2687

Avatarae.2687

Got exacly the same problem, didn’t found the solution so far.

Have you checked “Event viewer”?

looping sound black screen crash no errors

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Posted by: Hexyn.8462

Hexyn.8462

They need to pick up the ball with this issue, its too commonly linked to only this game to be able to brush off as hardware issues.

————-
Piken Square

looping sound black screen crash no errors

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Posted by: Azraelle.1683

Azraelle.1683

I’ve purchased gtx 760 a few weeks ago and had the same problem — game suddenly started to lag, sound stuttered and pc got frozen. It happened like 1-2 times per day. I run few stress tests like ooct, furmark. Could reproduce pc freeze once in occt gpu memory test and then i tried to roll back to 314 nvidia driver. It happened 2 days ago and no freezes thus far.

Thief/Guardian. Desolation [EU]

looping sound black screen crash no errors

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Posted by: Azraelle.1683

Azraelle.1683

upd: replaced gtx 760 with 7950. Everything is perfect now. Temp went down from 80 to 65.

Thief/Guardian. Desolation [EU]

looping sound black screen crash no errors

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Posted by: blood.5862

blood.5862

I think this is related to Nvidia. I had a laptop with dual 770m and it was working fine until a patch a couple of months ago. Then all I get was a black screen after login but I can hear the background music.

Manufacturer replaced my laptop with the same specs except that it now got dual 780m and I redownloaded the gmae but everything is the same. Black screen and music.

I can play any other games, BF4, POE, D3, COD, BF3 except this game. Its already so annoying.