my account was hacked

my account was hacked

in Account & Technical Support

Posted by: kazuaky.1852

kazuaky.1852

when i login just now, i can’t access my account, my password is rejected.
i pick recover password, then reset it thru my email.
then i can login into my account
but all my items, gold, and token was gone, along with naked characters

for the info, i never use my password in other website at all
i never buy illegal gold
and i’ve reinforced my email security <tho not indication my email is compromise, since the password is different>
i always play in my home
and i already submit a ticket

please help me recover my account, since i just got my 1st legendary
sorry for my messy english <not my primary language>
thank you

my account was hacked

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

my account was hacked

in Account & Technical Support

Posted by: kazuaky.1852

kazuaky.1852

thank you, all problem solved
less than 24h