need to change my email

need to change my email

in Account & Technical Support

Posted by: Gurpsmeister.9068

Gurpsmeister.9068

Ok, so after digging around I’m told I can’t change my email to my account without submitting a ticket, but that tickets take like 5 days to respond to? That’s kind of shoddy isn’t it? Is there a faster / more efficient way to handle it?

need to change my email

in Account & Technical Support

Posted by: Michael.4791

Michael.4791

As far as I know, it is not 5 days. You will have to wait, ok? But currently the work is low (according a post by Gaile in recent days).

need to change my email

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. The turnaround on tickets is normally under 1 day, and sometimes an issue is resolved in a matter of a few hours.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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