no gm anwer my support
The CS Team is allowing 7 days for responses, due to high volume.
Good luck.
Is there ever a time when tickets are not in high volume? People want support all the time, especially during holidays. Would be interesting to see stats on this.
But yeah, I don’t think you need luck. I would suggest this thread here : https://forum-en.gw2archive.eu/forum/support/support/Account-Support-Helping-Us-Help-You
This has useful information about the support system that may help you in your situation. Until then, is there anything else you can do while you wait? Can you still play?
Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.
Yes, most of the time there is not high volume. Otherwise, there would not be the occasional announcement that support is running at 7 days, instead of the normal 3 days.
(You could easily see the volume of tickets daily/weekly when the ‘Tickets for Review’ Sticky was available. High volume periods see more than 10,000/day.)
Good luck.