Guild Wars 2 Forum - Account & Technical Support

password reset? Anyone else?

Pretty much got an email saying someone was trying to reset my password….I didn’t send for an email, so not sure as to whats REALLY going on but I have an idea. ANYWAY has anyone else been getting these?

AND no I didn’t click it.

password reset? Anyone else?

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Posted by: Marrok.7682

Marrok.7682

OH and fun fact after opening this thread, just saw someone from “TX IP” on my security stuff…looks like im changing my password now…

password reset? Anyone else?

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Posted by: TatsuKan.5412

TatsuKan.5412

You should check this :
https://forum-en.gw2archive.eu/forum/support/account/My-recent-connections/

[CPC] [Vizunah Square] – Nantes (http://en.wikipedia.org/wiki/Nantes)

password reset? Anyone else?

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Posted by: Marrok.7682

Marrok.7682

I read that, still doesn’t explain the email, at any rate thanks for the post.

I reset a few things on my end soooo if anything happens now…then…well…<_< I have a surprise.

password reset? Anyone else?

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Posted by: Behellagh.1468

Behellagh.1468

The Tx IP is NC Interactive. No concern for that.

https://forum-en.gw2archive.eu/forum/support/account/Account-login-from-TX-US

We are heroes. This is what we do!

RIP City of Heroes

password reset? Anyone else?

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Posted by: Sousui.1635

Sousui.1635

Im here because I also just got a password request just now. Not to worried cause I have an authenticator. But yea, looks like someones cycling an email list.

password reset? Anyone else?

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Sousui.1635:
Im here because I also just got a password request just now. Not to worried cause I have an authenticator. But yea, looks like someones cycling an email list.

Yes. Sadly, every hour of every day, unscrupulous individuals use passwords gleaned from hacked sites — websites, fansites, stores, forums — or hackers sites, where to sahre credentials, to “ping” them against our system. If they get a match, they try to reset your password, but without your approval through e-mail or mobile authentication, they’re stopped at the door.

Do take on board, though, that if you get these genuine (not phishing) e-mails, someone does know your GW2 Account Name, that is, the e-mail address you use to log in to the game. That is not, in and of itself, that big a deal, but it does mean the address is “out there.” Now, would-be hackers may not know that they know your e-mail address because our system doesn’t give them a confirmation that the address is a legitimate e-mail address within our system. But I thought I’d mention it as something you should be aware of, nonetheless.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

password reset? Anyone else?

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Posted by: NoFear.6905

NoFear.6905

thats not always the case though :/ the e-mail adress i previously used i only use for “serious” things like work and school. and then my GW2 account because thats trustworthy too xD
i had also used a password i have never used before.
unfortunately everything was compromized and i had to ship over everything, including GW2 e-mail adress, a kitten long password i had to write down etc.
luckly i had the help of support and fast responses on my side.

the fact my password was changed etc on GW2 scared the kitten out of me though.
and that by some 1 from China.
shouldnt there be some sort of auto protection? log in from the netherlands and then change password in china 2 hours later would be sort of impossible

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