Guild Wars 2

If I am the victim of a scam, I know how to report it in game but am not positive what to do after that and what to expect. Should I also submit a ticket here on the website?Will I have any chance of getting my losses back?

I dont think youll get your items / gold back.
There is a working trading system ingame. If you choose to not use it and therefore get scammed its your own fault somehow.
Also support has no tool to restore llost / deleted items.

After that you just continue playing and be a little more careful because currently they will not replace any lost/missing/scammed items. They will investigate your report and will take care of the scammer according to there rules.

I’ve been looking for those rules actually. Does someone have a link, or some good directions so I can read up on them for myself?

Oh also, do I have to report it right away or will they be able to look back over time to determine what happened in order to take the proper actions? I want to give the person the benefit of the doubt, and a chance to either give me the item or return the gold. But if leaving the game will jepordize the process then I that chance isnt worth it