Guild Wars 2 Forum - Account & Technical Support

resetting my password then armour gone

just reset my password yesterday and when i logged in i found out that all my armour and weapon were wrong…its not the one that i had a few days ago..btw this reset password is requested by me..not by any emails…anyone here experienced the same thing..i already requested an account restoration…i hope this works….

resetting my password then armour gone

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

Well, that’s a new one. Is it old armor and weapons or random gear you have never seen before? And how long has it been since you last been on? If you haven’t been on in a while, even a few days, maybe your account was hacked.

resetting my password then armour gone

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet