stuck on "Downloading 0KB"

stuck on "Downloading 0KB"

in Account & Technical Support

Posted by: yellowbanger.8541

yellowbanger.8541

stuck on Downloading 0KB and then it goes to connection error(s) detected. Retying…

Was working fine a few days ago, but today it was stuck. I uninstalled the whole game but now even reisntalling I get stuck on the same problem

Attachments:

stuck on "Downloading 0KB"

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Posted by: yellowbanger.8541

yellowbanger.8541

Ran Game Advisor. Here Test Results.

stuck on "Downloading 0KB"

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Posted by: StinVec.3621

StinVec.3621

Did you manage to download the main game update on Tuesday the 15th and it is only encountering this issue with downloading one of the mini patches since then?

I know some people have had issues following major updates to where they need to re-enable the Run As Administrator setting for the game executable.

I haven’t popped into your attached report yet to see if it may be something more complex, but can you ensure that you have your game set to Run As Admin and then try to load it up again?

Run As Admin

  • Close your game completely.
  • Right-click your GW2 game shortcut and click on “Properties”.
  • On the “Compatibility” tab, check/enable the box at the bottom for your game to “Run As Administrator”.
  • Hit OK after making sure this setting is enabled.
  • Re-launch your game and see if the issue persists.

I think it is due to people enabling the Run As Admin setting on the main executable’s properties and then a patch replaces that executable and the settings need to be re-applied again. It is better to enable the Run As Admin setting in the properties of a shortcut to the game instead of on the main executable as the shortcut will not be overwritten by an update and thus its settings remain unchanged.

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(edited by StinVec.3621)

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Posted by: abomally.2694

abomally.2694

Looks like you’re on a campus network.

You’re going to have to contact the network admin in that case. They are probably blocking the ports GW2 needs to function.

stuck on "Downloading 0KB"

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Posted by: KittyCat.2059

KittyCat.2059

i have same problem I’m on a macair. have played this game over a year and have had issues on and off with this game unfortunately. these recent weeks have been a nightmare. TP wouldn’t open for 3 weeks and now this patch i have problems playing. i was finally able to get on after several attempts and then was booted. I either get this blank load screen or no screen at all. i have uninstalled , reinstalled. followed a few other suggestions in other posts and its still the same. please fix this. it does seem to be affecting many mac users.