Guild Wars 2

I sent in a ticket for the gem purchase issue which I have posted in this forum and received no reply from it. When the ticket was checked they told me to go to this site http://us.ncsoft.com/en/support/ and do it from there. I can’t even check my ticket because whenever i log it takes me to the profile, and when i click on support it automatically logs me out. And for some odd reason, my support acount in the main gw2 site is blocked…. and I have been unable to make any gem purchases as of it.

<— Unhappy user.

And now on http://us.ncsoft.com/en/support/ won’t let me in as well.

Check your email account registered with your game/support account(s) – if there is a copy of the ticket there (and there should be) you can reply to that to request an update on the ticket. (read to note were to put the reply.)