time till anet responds to ticket?
If it takes more than 3 days you can post your ticket number here
https://forum-en.gw2archive.eu/forum/support/support/GW2-Tickets-for-Review-3-days-older-2
Brandar – Kodash [DE]
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If no answer after 72 hour can post ticket number in sticky thread top of this forum.
;)
They have a SLA of 3 days (as in 72 hours) to respond, and most tickets are dealt with in 1 day (within 24 hours). But first, did you receive the automated message saying they received your ticket?
I’m a Moose, a ginger moose even.
Yeah the auto message was recieved..guess i will wait 1 more day.