Guild Wars 2

my stuff and my another gear it steal and my itme sell and he take all my gold but my Account is Restored but my stuff and my gold not come he sell all my itme in treading post i see that i am send mail to support but i have not help

Please re-post this in English thanks.

His account got hacked,he got his account restored now but all his gear + gold is missing ( stolen ) and they dont refund it apparantly.