what to if i lose my Serial code from e-mail?

what to if i lose my Serial code from e-mail?

in Account & Technical Support

Posted by: tonny.7580

tonny.7580

i have the digital order like 8mound back but i mangad to soom how dele it is there other way to get it back? sorry i am dylexic
i misakle deled the mail long time ago to by save i didnt know i need to save the serial code from the e-mail

(edited by tonny.7580)

what to if i lose my Serial code from e-mail?

in Account & Technical Support

Posted by: Michael.4791

Michael.4791

Write a ticket to support. They will tell you the info they need to determine if you are the legitimate owner.

what to if i lose my Serial code from e-mail?

in Account & Technical Support

Posted by: tonny.7580

tonny.7580

how to to thad i dont see any spot where to to it

what to if i lose my Serial code from e-mail?

in Account & Technical Support

Posted by: tonny.7580

tonny.7580

o and thos who seen just asking Serial code i rember my e-mail my password it shows i log on from one and seim spot passd 5 mounds now so what other i need

what to if i lose my Serial code from e-mail?

in Account & Technical Support

Posted by: Michael.4791

Michael.4791

I’ve send you a PM about it. I am not working for them, so I don’t know the questions they will ask. But don’t worry, they are willing to help you!

what to if i lose my Serial code from e-mail?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

For tips on what information to provide in a ticket, please read this post.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet