where do I go to get a refund?

where do I go to get a refund?

in Account & Technical Support

Posted by: Ducktales.8493

Ducktales.8493

All in the title, and please don’t say I have to put in a support ticket cause that will never be responded to. It states “customer service” but does not state a phone number or how to contact them.

where do I go to get a refund?

in Account & Technical Support

Posted by: Kantaris.4203

Kantaris.4203

You cannot.
Buyers remorse.

where do I go to get a refund?

in Account & Technical Support

Posted by: Ducktales.8493

Ducktales.8493

You cannot.
Buyers remorse.

of course you can and I will

where do I go to get a refund?

in Account & Technical Support

Posted by: Zaron.1687

Zaron.1687

If you find a way, let the rest of us who cannot play the game due to bad programming.

where do I go to get a refund?

in Account & Technical Support

Posted by: Masterpyro.4310

Masterpyro.4310

What are your issues? There is no “bad programming”, it works perfect for me, must be your hardware or your network which are your own problems.

(edited by Masterpyro.4310)

where do I go to get a refund?

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Posted by: Zaron.1687

Zaron.1687

Not even close, i have an open ticket. There are THOUSANDS who cannot play due to bad programming of this game. Nothing more.

where do I go to get a refund?

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Posted by: Phara Miu.2816

Phara Miu.2816

60 / 70 fps with a I7 Extreme 920 and a HD radeon 4850 with 6 gig rams, game runs like charm.

Dont blame a studio for fault hardware / bad setup wathever.

My machine is from 2008 ^^, gl getting that refund.

where do I go to get a refund?

in Account & Technical Support

Posted by: Zaron.1687

Zaron.1687

My system is far stronger than yours. My old rig, similar to yours, runs gw2 ok. Gl pretending it isn’t a real problem for others!

where do I go to get a refund?

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Posted by: Gazille.7381

Gazille.7381

Do you mean the cash shop, or for the game?

where do I go to get a refund?

in Account & Technical Support

Posted by: KerrMD.2617

KerrMD.2617

Not even close, i have an open ticket. There are THOUSANDS who cannot play due to bad programming of this game. Nothing more.

I am honestly curious. What is the issue that keeps you from playing the game?

Please do keep in mind that there is no way that they can code the software for every single hardware and environment configuration there is.

where do I go to get a refund?

in Account & Technical Support

Posted by: Hellstrom.8641

Hellstrom.8641

I’m amused at peoples impatience, “bad programming” while I admit the game does have its issues such as a certain black screen >>, all I have to say is if your whining about a refund due to bad programming then obviously you never played World of Warcraft when it first came out, that game was so bugged it hurt, and yet it soon became the giant that rocked our world --….

Give the game a chance, if not I won’t miss you

where do I go to get a refund?

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

For any refund request, please make sure to check this link.

Then contact our customer support directly by sending a request here.

I will now close this thread.

Best regards.

The community team.