ALL Mini pets that were stored are now gone

ALL Mini pets that were stored are now gone

in Account & Technical Support

Posted by: Peskie.6835

Peskie.6835

Q:

I am a returned/returning player and have lost all my stored mini pets.

I have logged at least two support requests concerning this issue and not received any constructive or helpful replies or solutions.

I took a sabbatical around the beginning of the year (February ish) and returned September/October time.

At the beginning of the year I had 40 in collection set I and 11 in collection set II

All were either reward, laurel bought, bought via the AH or gem store.

The only ones that I have from then are three that I had on different characters rather than in the min-bank (now the Hero: Minatures).

Needless to say considering the amount of mini pets that I have lost and the gold, gems, money and time/effort that was put into obtaining them have left me more than a little saddened and extremely upset at their loss and ArenaNets lack of response over these past few weeks of my return. Their only response was that they will be in the Hero: Minatures area which I had mentioned they weren’t.

As a result I’m posting this on this forum to see if there is any support that does exist for GW2 that can help resolve my losses and preferably return my lost mini pets!

Not all those who wander are lost.

ALL Mini pets that were stored are now gone

in Account & Technical Support

Posted by: Healix.5819

Healix.5819

A:

Look in your bank, at the bottom of the material storage.

ALL Mini pets that were stored are now gone

in Account & Technical Support

Posted by: Brother Grimm.5176

Brother Grimm.5176

There is a pet slot on the HERO panel now….are you sure you have checked that? I get you say you have, but this sounds like a misunderstanding of how the mini-pet system has been altered recently.

To be honest, I seem to recall having the manually move all my mini-pets (not very many) from the collections location to my inventory and then send them to the pet wardrobe, so I am confused as to how this could happen without you being aware of it.

Note that part of the update is that you CAN NO LONGER put mini-pets into the bank collections (only take them out now). Don’t fill up your inventory just to find this out.

We go out in the world and take our chances
Fate is just the weight of circumstances
That’s the way that lady luck dances

(edited by Brother Grimm.5176)

ALL Mini pets that were stored are now gone

in Account & Technical Support

Posted by: Peskie.6835

Peskie.6835

Look in your bank, at the bottom of the material storage.

Aha … that’s where they are at the bottom of the material storage.

40 – Minature set I
11 – Minature set II
25 – Specials

Many many many many thanks

Not all those who wander are lost.

ALL Mini pets that were stored are now gone

in Account & Technical Support

Posted by: Peskie.6835

Peskie.6835

Now to transfer them over to the hero panel which is where I thought they should have been. Meh … long night ahead of me.

Not all those who wander are lost.