Authenticator (mobile) Question

Authenticator (mobile) Question

in Account & Technical Support

Posted by: manveruppd.7601

manveruppd.7601

Q:

Perhaps this belongs more in the account issues subforum, but here goes anyway:
If I wipe and reflash my Android phone with a different ROM, do I first have to remove mobile authentication from my GW2 account?

A bad necromancer always blames the corpse.

Authenticator (mobile) Question

in Account & Technical Support

Posted by: Jazhara Knightmage.4389

Jazhara Knightmage.4389

if you backup your apps before you change roms you should be able to restore it after the change…..probably better to ask on the forums for the rom your looking to use.

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Authenticator (mobile) Question

in Account & Technical Support

Posted by: Espionage.3685

Espionage.3685

Perhaps this belongs more in the account issues subforum, but here goes anyway:
If I wipe and reflash my Android phone with a different ROM, do I first have to remove mobile authentication from my GW2 account?

If you happen to remember the code you had to use when you first attached the authenticator, or still have the QR image, you may be able to re-import the info back to the authenticator without issue.

Otherwise, yeah you’ll have to remove it and then re-add it (if you want).