Guild Wars 2

Hey guys

Considering the fact that Anet have been fairly tight lipped on this subject and some users have been copy pasting the same tips to no avail I thought I might open up a discussion regarding this glitch.

The problem I refer to is the frequent crashing of the games client on some users machine resulting in

• Black screens
• Frozen screens with lines
• BSOD errors
• Looping sound
• and ultimatly forced hard reseting of the users computer.

The general consensus from forum users not experiencing the problem is to blame it on the users computer configuration, whether it be out of date drivers, bad copies of windows e.g.32 bit or faulty parts.

Personally I dispute this diagnosis as

• The problem seems equally spread out between 64 and 32 bit users
• Most, if not all, of the users experiencing the problems are running the latest bios and drivers (12.8 catalyst with latest profiles or the Nvidia beta)
• Most users are playing on fairly new, high end computers. This is important because the likely hood of so many people , relitivly new, video cards failing is low
• Most users do not or currently are not overclocking (A good recomendation alas)
• Some users that have actually bought new hardware (Ive read about a couple of peope buying completly new ram kits and cards) are still experiencing problems.
• Very few of the victims are anywhere near approaching temperatures where safety shutoffs and faults are expected
• This is their only failing game (More intensive games such as BF3 and D3 seem to continue running)

While many reccomnendations provided are commensense and realistic, given the number of users experiencing the problem it is much more likely this is an engine problem, and given that is seems somewhat dependant on graphics quality, possibly a memory leak of some variety.

This would be acceptable if such an issue was aknowledged by the devs but instead many of us are left with no eta on a fix and a broken, semi-unplayable at times, piece of two week old software.

I do not dispute that this post is a less than balanced look at the issue, being a victim myself, but I would like to start a conversation with you guys so we can form a better understanding of the issue and the circumstances. I am more than curious to hear rebutals from those who believe and can prove a relation to individuals hardware and the problem.

I would love a response from the devs, but their replies seem sparse in this forum at the present time (a search of the last 4 pages of dev replies yielded aprox 3. in this forum) so we’ll see.

/Tsu

Also on a lighter, humerous sidenote. A Tech support rep recently misunderstood the specy report I sent them by mixing up the frequency on my stock clocked ram with my processor; claiming that my i7-2600k was overclocked from 833mhz to 1066 and that this was causing my crashing.

That doesnt seem right does it?

Not much to go on without the bsod code.

Just throwing my 2 cents in here: I had no problem running on an NVidia GeForce GTX 570 up until late last week sometime. It seems like with one of the patches a bug was introduced, because suddenly my video drivers kept failing when playing Guild Wars 2 in heavily populated areas, and in non-heavily populated areas I see graphics glitches constantly. I’ve even encountered one BSOD, shortly after updating my NVidia drivers thinking that might help.

Let me reiterate: I did not experience any of these problems during the beta weekend I played in, or during the first 3 weeks of the game’s release. They all began occurring sometime on-or-around September 15th/16th.

Furthermore it is not a load issue. During the first several weeks of the game I participated in WvW content and had just as many if not more active characters on the screen than in Lion’s Arch, never having a problem. Now, however, entering Lion’s Arch is almost sure to cause some sort of problem with my video.

In the spoiler are my specs.

BSODs are usually caused by hardware or driver issues. It would take a pretty special set of circumstances for a legitimate piece of software itself to cause a BSOD.

Most BSOD codes are software, especially kernel filters (drivers, memory scanners such as anti-virus programs etc.)

There’s only a small subset of codes that are related to hardware; 0×124 → general failure, 0×101 → cpu, and on occasion 50/1E/109/0A that, even though are raised by software, could be due to various MB voltages. Most of the people in these threads seem like they fall into this category.

(When I said software, I was not referring to drivers, fyi)

Whatever reason the game is freezing/bsod/blackout and in again, it would be more constructive to take a look at WHEN this started to happen; So far, it seems like something happened around the second week of september. There were some update/patches around that time. AT the same time Win7 (at least) released an update as well. It is hard to say exactly what happened, but there you go Anet, try take it from there, instead of checking every user experiencing this problems hardware.

Neither was I. If Afterburner/PrecisionX decided to read every GPU register for funsies, it’d either lock your system up completely or give you a BSOD. Windows’ doesn’t prevent any stupid access to hardware-mapped memory.

I’ve watched what happens when my client crashes, and here it is.

1. The GPU doesn’t overheat, as the highest it got to was 45C
2. The CPU doesn’t overheat, at the highest it got to was 42C
3. My client seems to use about 2GB of RAM, although I have 12GB and I’m running a 64 bit system.
4. After the game crashes, the memory usage goes from 2gb to about 900mb.
5. The graphics fail after the game crashes, meaning that nothing can be shown correctly. Skype, Firefox, etc. all crash, or have shapes everywhere.
6. I am running a mid/upper tier computer.
7. I have used the -repair launcher.
8. I’ve contacted support, and have tried:
-Changing startup programs
-Setting the CPU to stock speed
-Underclocking the GPU
-Running the game on low detail.

However, running the game on low detail solves the crashing issue, but that shouldn’t be required.

I am so glad this topic was created as I check back on these forums every now and then to search for more topics on this issue. Personally I have never found one that had any sort of customer support/dev response.

Anyway, I obviously have been having this same problem as well; however, I am with the ones who have been experiencing this problem since the game released rather just recently since a patch. At first I worried I could be overheating but eventually started monitoring my gpu’s temperature and it definately was not overheating. I then was worried my cpu was overheating because it is just a tad outdated now and not top of the line, so I downloaded a cpu temperature monitor to test things out. My cpu’s temps never got too high either.

A friend of mine even kept telling me he is almost certain I am not overheating in any way and that it has to be some crazy discrepancies with the games coding or whatnot.

My crashes are always full computer freezing crashes. Almost always black screens but a few times have been vertical blueish-gray bars. I am always able to reboot right away and load up windows and GW2 just fine as well. I have made sure to keep my drivers updated as well. There have even been some play sessions where I didn’t crash at all and even thought the problem was solved by a patch or something; however, I always end up crashing again at some point. Also, I noticed that almost every time I crash its during a fight/battle. My crashes occur anywhere between 30 minutes to several hours of playtime until the other night when I crashed about 5 times within a 15-30 minute period of time. I kept rebooting right away and my computer had barely any heat going for the problem to be an overheat. I really think it had something to do with the specific area I was in at that time.

I am sorry for the long post but I am also tired of people blowing off these problems people are having on overheating issues.

My specs:

AMD Phenom II x4 965 3.40 GHz (not the greatest cpu but still very respectable)
AMD Radeon HD 7870
8GB Ripjaw RAM
Windows 7 64 bit
Power supply is like 600 or 650 watts (I couldn’t tell you the make or model number)

The game software has to be borked. Based on everyones comments, its the game software.

Anet needs to fix their stuff. Something that should have been done in beta.

Ok, now I am crashing like every 5/10 minutes…

I don’t know if the more frequent crashing is caused by some sort of patch making things worse or what? I am even crashing in non-combat situations now as I just crashed while jewel crafting. This is has become quite ridiculous and I am getting tired of Anet not even acknowledging these problems. Before I could usually get some hours of play in before crashing, but now the game is not even really playable and I don’t foresee giving them anymore of my money if I can’t play…

There are very good tools to check what’s causing crashes or BSODs. They serve as a valuable starting point.

Diagnosing application crash issues:
http://www.nirsoft.net/utils/app_crash_view.html

Diagnosing BSOD issues:
http://www.nirsoft.net/utils/blue_screen_view.html

@skeletank
If you’re lucky, maybe your graphics card is based directly on one of the prototype boards. If so, there may be some diagnostic LEDs on the board that light up if the board fails and give you an indication of why it failed. You might want to open your case up, wait for the computer to crash, then look for lights on the graphics card.

VirtualBS: You need to understand that this crash often locks up the computer before it is able to throw a blue screen, as illustrated by my issues and skeletank or create a minidump.

Quite often there is no stop code for us to diagnose with or dump to run bluescreen view with.

Im still hoping a dev will weigh in on this topic.

InsanityPlea.9163:

I’ve watched what happens when my client crashes, and here it is.

1. The GPU doesn’t overheat, as the highest it got to was 45C
2. The CPU doesn’t overheat, at the highest it got to was 42C
3. My client seems to use about 2GB of RAM, although I have 12GB and I’m running a 64 bit system.
4. After the game crashes, the memory usage goes from 2gb to about 900mb.
5. The graphics fail after the game crashes, meaning that nothing can be shown correctly. Skype, Firefox, etc. all crash, or have shapes everywhere.
6. I am running a mid/upper tier computer.
7. I have used the -repair launcher.
8. I’ve contacted support, and have tried:
-Changing startup programs
-Setting the CPU to stock speed
-Underclocking the GPU
-Running the game on low detail.

However, running the game on low detail solves the crashing issue, but that shouldn’t be required.

Sounds like a problem related to either you graphics driver or the chip/card itself, you might want to try different driver versions to see if that has any effect.

I have watched what happens as well and problem might not even be a video driver. It’s a kernel crash so naturally video drivers crash as well, but it’s might not be what originated it.

Once the game crashed right after running launcher before i was even in game. Also this seems to plague both Nvidia and AMD card users. Crashes also happen totally randomly in a sense that it can be heavy duty action or just idling still in stress free environment like crafting in black citadel.

During the last crash sound stopped working before game minimized, windows stopped responding and BSOD followed.

How many of the people who are suffering from random crashes are using Avast?

I’m using avast. Also, I have the same exact issue TsukasaUjiie. The computer locks up, it doesn’t actually shut down.

BF3 is a more GPU intensive game. GW2 is a more CPU intensive game and some people that are overclocking and not telling us are getting BSOD and black screens and freezing not from high temps but CPU instability.

TsukasaUjiie.2837:

VirtualBS: You need to understand that this crash often locks up the computer before it is able to throw a blue screen, as illustrated by my issues and skeletank or create a minidump.

Quite often there is no stop code for us to diagnose with or dump to run bluescreen view with.

Im still hoping a dev will weigh in on this topic.

You still havent posted the bsod code that you get. If it is a problem with the client and you actually post the BSOD code then others might recognise that they have the same one and that it systematically occurs with more users.

No AV program at all here!

Smackjack, we’ve already said that we don’t get a BSOD. The computer LOCKS UP before it can give a BSOD.

Can any of you reproduce the crashes and BSOD out side of GW2?

I can’t! that makes me sad because to me this means GW2 is non compatible with my PC.

I will have to go for a refund now and go on my way with a different opinion of Arenanet.

Or

Wait it out and hope that Arenanet wake up and realize the game has a flaw somewhere then fix it.

InsanityPlea.9163:

Smackjack, we’ve already said that we don’t get a BSOD. The computer LOCKS UP before it can give a BSOD.

From the op:

Black screens
Frozen screens with lines
BSOD errors
Looping sound
and ultimatly forced hard reseting of the users computer.

Smackjack.5071:

From the op:

TsukasaUjiie.2837:

VirtualBS: You need to understand that this crash often locks up the computer before it is able to throw a blue screen, as illustrated by my issues and skeletank or create a minidump.
Quite often there is no stop code for us to diagnose with or dump to run bluescreen view with.
Im still hoping a dev will weigh in on this topic.

@InsanityPlea
Your last post is completely useless. Did you not see where Smackjack highlighted the “BSOD Errors” portion of the OP’s post? Even if you disregard all the errors that he doesn’t have codes for, the OP clearly states that he does have at least some BSOD codes that might be useful in this discussion.

He said that there’s no code to help diagnose what threw the bluescreens, if he had them. Regardless of if he has blue screens, I do not.

I been having problems past few days myself.. .dat file fix that you see alot here did not change anything.

One thing I did find that was posted by ArenaNet was the location of the installation of the game can make a difference. This appeared to be originally posted during the beta tests, but I noticed the date on the article was updated the other day.

It stated that

“do not install GW2 to your programs. Install it to Games or to your desktop” I reinstalled the game to my desktop and my problem went away this morning. Now if this will continue to work out who knows, but its worth trying..

http://en.support.guildwars2.com/app/answers/detail/a_id/8981/~/the-guild-wars-2-client

I am not so sure why installing it in the Programs Directory would cause problems, but if it fixes it not doing that, who cares!

Madmardagan.7945:

I am not so sure why installing it in the Programs Directory would cause problems, but if it fixes it not doing that, who cares!

Windows likes to treat programs in the “Program Files” folders almost like they are system files, so it severely limits access to them. Sometimes you can get around the issues by having an administrator account or running programs/games as the administrator, but even that is problematic. So programs that constantly have to modify/update their data files have issues – like many games and their habit of installing lots of patches, creating temp files, deleting temp files…

So for games (and other programs) that do a lot of file access and need to create, delete, and modify files a lot, it’s always better to keep them out of the Program Files folders to keep Windows (and some anti-virus software) from interfering with the game’s normal operation.

mathisk.6427:

Madmardagan.7945:

I am not so sure why installing it in the Programs Directory would cause problems, but if it fixes it not doing that, who cares!

Windows likes to treat programs in the “Program Files” folders almost like they are system files, so it severely limits access to them. Sometimes you can get around the issues by having an administrator account or running programs/games as the administrator, but even that is problematic. So programs that constantly have to modify/update their data files have issues – like many games and their habit of installing lots of patches, creating temp files, deleting temp files…

So for games (and other programs) that do a lot of file access and need to create, delete, and modify files a lot, it’s always better to keep them out of the Program Files folders to keep Windows (and some anti-virus software) from interfering with the game’s normal operation.

With that being said, could the game just be moved to a different location, or have to be completely reinstalled?

^^^^

thanks a ton for that info. Very informative. I have all my games in my Programs folder and had not had much trouble until this game, but that is quite good to know.

I am guessing alot of people do not know that. I am fairly good with computers, but did not know that. I could see how that does cause some conflicts.

In theory… moving the game out of Program Files should be sufficient. The only catch I see might be the “ownership” of the files. You may need to check who owns them (usually a group name) and make sure that your user account is part of that group. You might also need to turn off the “Read-only” flag on the files.

I’ve never moved my GW2 installation, so I’m not sure if there are going to be any hidden gotcha’s or not.

InsanityPlea.9163:

Smackjack.5071:

From the op:

TsukasaUjiie.2837:

VirtualBS: You need to understand that this crash often locks up the computer before it is able to throw a blue screen, as illustrated by my issues and skeletank or create a minidump.
Quite often there is no stop code for us to diagnose with or dump to run bluescreen view with.
Im still hoping a dev will weigh in on this topic.

uhm why did you conveniently not Bold and highlight the part where he says: quite often it crashes before i get a bsod screen

“Quite often” means not everytime and it only takes one bsod code to learn more. Which explain the mention of “BSOD errors” because there are no BSOD errors otherwise.

he says something like this twice in your quote so i have to ask , what the hell are you arguing for ,just for the sake it seems?

mathisk.6427:

Madmardagan.7945:

I am not so sure why installing it in the Programs Directory would cause problems, but if it fixes it not doing that, who cares!

Windows likes to treat programs in the “Program Files” folders almost like they are system files, so it severely limits access to them. Sometimes you can get around the issues by having an administrator account or running programs/games as the administrator, but even that is problematic. So programs that constantly have to modify/update their data files have issues – like many games and their habit of installing lots of patches, creating temp files, deleting temp files…

So for games (and other programs) that do a lot of file access and need to create, delete, and modify files a lot, it’s always better to keep them out of the Program Files folders to keep Windows (and some anti-virus software) from interfering with the game’s normal operation.

Hmmm, I’ve got all my games installed to a second hard drive and almost never had a problem with crashes. So might be worth to try it for the people having these issues.

TsukasaUjiie.2837:

VirtualBS: You need to understand that this crash often locks up the computer before it is able to throw a blue screen, as illustrated by my issues and skeletank or create a minidump.

Quite often there is no stop code for us to diagnose with or dump to run bluescreen view with.

Im still hoping a dev will weigh in on this topic.

Hard crashes without a BSOD are usually related to instability in either the CPU or RAM.

There is a very good util for testing that (much much better than Prime95), IntelBurnTest, that uses linpack to heavily stress CPU+RAM:
http://www.xtremesystems.org/forums/showthread.php?197835-IntelBurnTest-The-new-stress-testing-program

On the settings, be sure to use as much RAM as is available to you (Stress Level: Custom, leave ~500MB out, so you don’t get pagefile thrasing). Also right-click the Start button and select “Xtreme Stress Mode”, then start it. Your system will appear somewhat frozen, from time to time, but just wait for it.

You should also have running HWMonitor during the test (or a similar utility), so you can check for any anormalies:
http://www.cpuid.com/softwares/hwmonitor.html

If this passes, you can rule out CPU+RAM problems.

First at all , latest dont nessesery means better. some time ago i had problems with new drivers so i downgraded, my current drivers are 6.14.11.9062, from 17.8.2009. not running any antivirus software. didnt expirieced single crash, with exeption few times becouse lack of memory (i have page file turned off).

i would suggest try also downupgrade drives, and stop your VA software for a while and try it, its known AV can couse problems with some software, and in some combination even lead to BSOD.

Also if you check over the net, a lot ppls have problems with VC drivers crashing in different games with windows 7, altho never had need to look for solution, but there might be one around.
( did your screen go black for several seconds from time to time ? that usualy means drivers crashed, but windows could recover from error and restarted them )

A diagnostic program won’t help me because when I get the black screen my whole computer freezes/locks up and I have to manually turn it off and back on. I guess that is another reason why I am pretty sure I’m not overheating, because my computer doesn’t turn off but rather locks up.

I do have the game installed into program files so to whoever mentioned that could be the problem thanks for giving good advice not related to hardware failure. I may have to try that later and see if it helps.

I really don’t think its hardware failure or overheating because I can play any other game just fine. I play Tera just fine for months before GW2 came out. I even played it some after I started having these issues with GW2 to test it out and it worked fine as ever.

skeletank.4382:

A diagnostic program won’t help me because when I get the black screen my whole computer freezes/locks up and I have to manually turn it off and back on. I guess that is another reason why I am pretty sure I’m not overheating, because my computer doesn’t turn off but rather locks up.

Stability and overheating are very different things. Overheating will generally give you a BSOD, while underlying stability issues will immediately hard lock your machine.

Some stability issues that usually hard lock your PC:
- Overvoltage or undervoltage of CPU/RAM, due to incorrect BIOS settings (platform dependent, but generally related to CPU Voltage, Load-Line Calibration, DRAM Voltage, VTT Voltage, CPU PLL Voltage)
- Faulty PSU, delivering incorrect voltages or not enough power under load
- Incorrect RAM timings (would generally give a BSOD, but not always)
- Defective RAM
- Defective SATA controller

skeletank.4382:

My specs:
AMD Phenom II x4 965 3.40 GHz (not the greatest cpu but still very respectable)
AMD Radeon HD 7870
8GB Ripjaw RAM
Windows 7 64 bit
Power supply is like 600 or 650 watts (I couldn’t tell you the make or model number)

How many +12V rails does your PSU have, and what’s the Amperage of each (the less the better, single-rail PSUs are the best)? How many PCI-E power connectors does it have?

What VirtualBS said is right, but it can vary a lot based on your specific machine.

I’ve found if I was borderline unstable, IBT/prime95/Linpack give me an 0×124/7E/101/AD eventually while games run no problem.
If the voltage was way too low, I’d get the BSOD during stressing and games.
There was a small area between the two where games would give a hard lock without a BSOD.

I deleted the client and reinstalled to my C drive in general rather that into my program files. Also, This is the first install I have done with the physical disk copy of the game since I was still using the client I downloaded a while before the headstart. I logged in for about 10 minutes because I didn’t really have the time to play; however, it didn’t crash within that time as the last time I tried to log in it crashed in a couple of minutes. I will have to test it later when I have time to devote to playing.

@VirtualBS

I am sorry, but I am not quite that computer tech savvy to really understand what you are talking about. All I know about my power supply is that it has enough wattage to support my system as a friend of mine who is more knowledgeable than me told me it would be. I made sure of this months ago when I updated my GPU with the 7870 and wanted to make sure I didn’t need to get a new PSU as well.

Also, like I said before, I can play other games such as Tera and D3 just fine.

skeletank.4382:

@VirtualBS
I am sorry, but I am not quite that computer tech savvy to really understand what you are talking about. All I know about my power supply is that it has enough wattage to support my system as a friend of mine who is more knowledgeable than me told me it would be. I made sure of this months ago when I updated my GPU with the 7870 and wanted to make sure I didn’t need to get a new PSU as well.

Your PSU will have its specs rated on a table in one of the sides, like this, for example. This one has 4 +12V rails, rated at 20A, which can become troublesome. Here is an example of a single +12V rail PSU, rated at 62A.

If your PSU has multiple rails, you need to be sure you are evening out the load of your system through them as much as possible. That means spreading out the PSU connectors through the components as much as possible. Try to swap some if needed, while testing for stability.

skeletank.4382:

Also, like I said before, I can play other games such as Tera and D3 just fine.

You wouldn’t believe the calamity when Crysis came out in 2007!

I run basic mid rig on ultra with 3 screens and have no problems BSOD are often caused by the hardware or the OS! BSOD while running specific applications are usually caused by a bad stick of RAM. If you have 4 sticks of RAM in your system all one gig and for 90% of your day you use 1.5 GB of Memory you launch application in this case GW2 push ram usage to 3.5 and the system crashes bad sector of RAM. Best way to test is to track your memory usage and try and see at what point your system BSOD, if oyu have 4 1 gig sticks and it crashes a 3.5 GB usage chances re it is the forth stick. Try taxing your system outside of GW and see if you can repeat the problem.

Well I just crashed again not long into a story mission after being logged in about 10 minutes.

I don’t really know how I would tax my system to test the RAM besides play other games, which like I have said before, I can play other games just fine. I don’t know if it is really taxing on RAM or not but I opened like 8 or 10 Youtube videos at the same time with no problems?

How exactly would I go about taxing my system? I am too poor right now to waste money on RAM I don’t need. Oh, and I have two 4 gig sticks.

I have issues with freezes as well. My issues are sort of wierd. It only happens to me in a dungeon or in my story. AND it’s not during the movie part of the story just during the normal walking around, killing things phase. I run world v world with no lag issues and I’m on Jade Quarry, one of the larger servers fighting other large servers. Like others, this problem seems to have started with a Patch for me as well.

I know this is not a heat issue because I actually have a touch screen Thermal Display which has sensors attached directly to everything as well as a program to monitor the temp. I haveNEVER run over 40°c. I run 5 fans, liquid cooling and a I have a coolermaster case so everything stays nice a cool.

What I have done to try to remedy the situation on my own:
Checked all my drivers to make sure they are up to day. I have the beta Nvida drivers.
Cleaned my Registry
Defragged both hard drives
Cleaned Hard Drive
Complete GW2 uninstall and reinstall
Scanned Disk for Errors on both drives
Tried checking to see if it was an issue with running duel monitors by removing one
Run a RAM Check
Removed custom soundtrack (I know it’s a long shot) from the GW2 Music folder
Changed my Sound to the NVIDIA Sound from the Realtek sound
Opened my computer up and checked for dust
Checked my Nvidia setting in the control pannel

I’ve been playing Borderlands 2, Mass Effect 3, and a few other more taxing games with no issue. This just seems wierd to me that it only happens in this game and only in the story or dungeons.

Here’s what I have:
CPU: AMD Phenom II X6 1100T Processor 3.30
RAM 16 GB (4GB x4)
Win 7 64 bit OS
Nvidia GTX 580
Bigfoot Networks Killer Ethernet Controller
120 GB OCZ AGILITY 3 SATA III SSD (OS Only)
1.5 TB Hard Drive (GW2 Installed here)
Realtek High Def Audio
XTREMEGEAR 950 WATT POWER SUPPLY

PC was put together by Cyberpower and not myself.

It’s not letting me edit the post so I will just reply. I forgot to mention that half the time after these crashes i get a message when reloading GW2 that it is repairing Data Base which takes a good 15 minutes or more to do.

EDIT: I ran the CPU test someone linked in this thread and everything is fine with that, too.

skeletank.4382:

How exactly would I go about taxing my system? I am too poor right now to waste money on RAM I don’t need. Oh, and I have two 4 gig sticks.

Just scroll up to one of my previous posts here, on how to use IBT to stress your system much more than any game.
https://forum-en.gw2archive.eu/forum/support/tech/BSOD-s-and-Crashing-caused-by-Hardware-or-Engine/192414

Well, my CPU caused a failure during the IntelBurn stress test; however, whatever problem it may have it isn’t overheating as I already previously tested its temperature and it was fine.

I noticed that the program is called “Intel” Burn so I was curious if it even is meant to work with AMD CPU’s? I am not in denial just was curious when I noticed the name of it and its logo were Intel.

The warning message it gave me didn’t directly say the CPU was the problem, just that it became unstable for some reason or another. It kind of sounded like it could be some sort of air circulation/fan/case temperature issue being the underlying problem. I just can’t imagine my processor is defective as I have only had this rig like 5-6 months now. Also, I play any other game on it just fine. I could see maybe having an air ventilation issue and the problem only coming up with GW2 because of the way the engine is coded taxes my computer a lot more than other games such as Tera and D3 do.

The freezes started at around Beta weekend 3 and was not as frequent as it is now.Getting into the crafting area in Lion’s Arch is a real PITA,same thing with several location in the 75-80 areas.Like many here my PC freezes,sometimes I have graphical glitches sometimes I don’t.Sometimes I can alt-tab and it unlocks GW2 client,if I can’t my PC will simply go BSOD.

So I tried various MMO and put my PC under stress with the same config.

1.TERA….not a single problem

2.Rift…..not a single problem

3.The Secret World ….not a single problem

4.Aion…..not a single problem.

I’ve already raised a ticket with Tech support,sent them my DXdiag,GW2 log and still nothing and it’s getting worse because now my PC freeze like every 15 minutes.