Guild Wars 2

So I don’t know what’s wrong with my Black Lion Trading window. The text is really spread out and it’s incredibly difficult to click anything, on top of the fact that there’s part of the window I can’t get to. I’ve tried changing the size of the interface and the resolution, both to no avail. Any help?

Picture of the problem:
http://i.imgur.com/bDhxuob.png

delete the “local.dat” file located at “C:\Users\”username"\My Documents\Guild Wars 2\"
and do a repair.
rightclick on your GW2 shortcut, properties, shortcut, at the “target” box add " -repair" (should look like this: “C:\Guild Wars 2\Gw2.exe” -repair) and then run the game.

don’t forget to remove “-repair” after you’re done.

wauwi.9162:

delete the “local.dat” file located at “C:\Users\”username"\My Documents\Guild Wars 2\"
and do a repair.
rightclick on your GW2 shortcut, properties, shortcut, at the “target” box add " -repair" (should look like this: “C:\Guild Wars 2\Gw2.exe” -repair) and then run the game.

don’t forget to remove “-repair” after you’re done.

Didn’t work.

Ashley Segovia.8276:

Hi Phishhy It’s possible this may be caused by outdated Root Certificates on your machine. In an effort to update these I would like for you to follow the steps below:

1. Close out of Guild Wars 2 if you have it running and go to your Documents folder. In the Guild Wars 2 folder you should have a file called Local.dat, delete this file.

2. Download the program from the link below:

http://download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/rootsupd.exe

3. Run the program. You will probably have to click ‘run’ or ‘allow’ a couple times, but after that, nothing will appear.

If you run the program and nothing happens that’s ok, it is as it should be.

4. Open the Game Client and try to access the trading post.

Hope this helps!

Unfortunately, this also did not work :/

Bump.

Please help

Seems to be something local to your system.
Did you update, install or remove any other software between when you did not have the problem and when the problem started?
Have you recently switched to an older version of a web browser or uninstalled/installed a web browser or an add-on to a web browser?
What OS are you running?
Do you have the latest updates if you’re running Windows?
Or did you do an update to Windows around the time this issue started?

I am also having this issue on my laptop, have been able to in the past. All windows files are up to date. Tried the instructions in this thread with no luck. I have also deleted the guildwars cache in the temp file. Set my default browser to run as admin. Ran the game as admin. flushed my dns etc. I have not added any new software, or hard ware.

I am running windows 7 professional x64

Phishhy.4219:

Bump.

Please help

Great customer service you have been waiting for how long?

try updating flash maybe? i heard somewhere that UI uses flash. not sure though.

iAsuno.9654:

try updating flash maybe? i heard somewhere that UI uses flash. not sure though.

Unfortuantly my flash, shockwave, silver light and java are all up to date.

Starting to repair the game, will let you know what happens.

For those who may not know how to do this here are the instructions.

If you are having problems running Guild Wars 2, the data archive may have become corrupted. Please follow these steps to verify and repair the archive:

Locate your Gw2.exe file.
Right-click on the file and select Create shortcut.
Rename this new shortcut to Guild Wars 2 Repair.
Right-click on Guild Wars 2 Repair and select Properties.
Locate the Target line and add -repair to the end.
Example: “C:\Games\Guild Wars 2\gw2.exe” -repair
Click OK.

Double-clicking Guild Wars 2 Repair will begin the repair process. The game will launch when it is complete.

Note: Keep in mind that the verification and repair process will run each time you double-click the Guild Wars 2 Repair shortcut. If you would like to play the game immediately without repairing the archive, double-click on Gw2.exe or another shortcut without the -repair command

Their are currently no repair instructions for the mac.

The repair did not solve the issue, I also have minimal applications on the machine. With a meager 63 processes active.

Another thing you may want to try is making sure you have the latest Adobe Flash version. I read in one of the threads that it is used to display the interface … another thing that may be worth checking, though i am not sure it is related, is if you didn’t disable Adobe Flash in your internet browser. The trading thing is basically a ‘webbrowser’ like piece of the game (if i understand it correctly), so it may well draw from your browser settings. You likely know yourself whether or not you disabled flash recently in your browser.

If after these things the issue lasts, then do indeed file a technical-support-ticket

Thank you Asley and Arghore,
Flash is updated. The strange part is that I can pick up items I have purchased and or money from items I have sold, the rest of the black lion trader is simply a black screen with a loading circle.
I have found a temp solution to it, I have been remoting into another computer and doing the black lion that way…painful and slow at times but hey.
Tonight or tomorrow night I am going to try an experiment and see if it works. Going to try the laptop from home and see if it works their. Perhaps the sights I have been at have had strange blocks. I will also try using my iron key browser from one of the sites or TOR and see if that solves anything.

It did not work from home, I am going to uninstall the game and reinstall and see if that helps, just not sure when I will have the time to do it.

That is a quite drastic sollution, especially if various parts of the trader do work … as then it becomes a question of why those parts work and others don’t … this more then likely has to do with your network more than your computer… instead of reinstalling i would deffo file a support ticket and let them look into it …

Uninstalling did not help btw…still broken