Guild Wars 2

Soooo im having this problem where after about an hour of playing my screen goes black i finally got a Crash Error and heres what i got. Someone please help me fix this i love this game

—> Crash <—
Exception: c0000005
Memory at address 5010d7b9 could not be read
App: Gw2.exe
Pid: 7136
Cmdline:
BaseAddr: 00B40000
ProgramId: 101
Build: 35212
Module: EasyHook32.dll
When: 2014-06-20T15:06:53Z 2014-06-21T01:06:53+10:00
Uptime: 0 days 0:30:05
Flags: 0

—> System <—
Name: AARON-PC
IpAddr:
Processors: 8 [GenuineIntel:6:10:7]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 6527MB/ 8174MB 79%
Paged: 13394MB/16347MB 81%
Virtual: 3062MB/ 4095MB 74%
Load: 20%
CommitTotal: 2952MB
CommitLimit: 16347MB
CommitPeak: 4994MB
SystemCache: 8569MB
HandleCount: 24643
ProcessCount: 76
ThreadCount: 983

—> Process Memory <—
Private: 265MB
WorkingSet: 230MB
PeakWorkingSet: 1646MB
PageFaults: 5452001

[DbgHelp.dll is E:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7600.16385 (64/32-bit compatible)]

—> Thread 0×1a88 <—

—> Trace <—
Pc:1000cc2f Fr:0020eda8 Rt:770714a7 Arg:00000000 0020f7f4 00000000 508754b0
Pc:770714a7 Fr:0020edac Rt:00000000 Arg:0020f7f4 00000000 508754b0 ceddbc3a

—> Thread registers <—
eax=5010d7b9 ebx=770710ef ecx=30729ae9 edx=00000101 esi=054147f0 edi=00000000
eip=1000cc2f esp=0020edac ebp=77582210
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246

ebx-32 770710CC 25ff9090 77070b9c 90909090 3025ff90
ebx-16 770710DC 9077070c 90909090 0be825ff 90907707
ebx 0 770710EC 8b909090 ec8b55ff 90d7eb5d 90909090
ebx16 770710FC 909005eb ff909090 070c2c25 90909077
ebx+32 7707110C ff8b9090 5dec8b55 909005eb ff909090
ebx+48 7707111C 07094c25 90909077 ff8b9090 6aec8b55
esi-32 054147D0 00000000 00000000 00000000 00000000
esi-16 054147E0 00000000 00000000 79b60997 0800bb16
esi 0 054147F0 054157f8 000002f9 5010d7b9 00000000
esi16 05414800 8b55ff8b 1075ffec 00000000 00000000
esi+32 05414810 30729ae9 1075ffb5 00000005 05414a58
esi+48 05414820 00000004 10000004 00000000 00000001

—> Code <—
1000CC0F 01000000 689c5701 1074588b 06a3e075 ….h.W..tX….u
1000CC1F 0110893d b4570110 ffd58b46 088b4e20 …=.W…..F..N
1000CC2F 3b0875af 8b56243b 500475a7 8b4e1089 ;.u..V$;P.u..N..
1000CC3F 088b5614 8950048b 86600200 0039387e ..V..P…`…98~
1000CC4F 0e6a64ff d38b8e60 02000039 397ff28b .jd….`…99…
1000CC5F 15bc7a01 10565752 ff15d4e0 0010e970 ..z..VWR…….p

—> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1
Texture missing mip chain: 0×0265ff
Texture missing mip chain: 0×026605
Texture missing mip chain: 0×026606
Texture missing mip chain: 0×026602
Texture missing mip chain: 0×026604
Texture missing mip chain: 0×026603
Texture missing mip chain: 0×026601
Texture missing mip chain: 0×026600
Texture missing mip chain: 0×026607
Texture missing mip chain: 0×026608
Map load hang on STATE_MODELS_STREAM detected: MapId: 15, Position: (-16502.000000, 17330.000000, -1378.000000), Completion: 0.000000
Content is referencing a propID that doesn’t exist propId=‘1713314053547393537’
Texture missing mip chain: 0×01350d
Texture ‘0×0968ef’ dimensions too small
Loading ‘0’ texture failed
Texture ‘0×0968f0’ dimensions too small
Texture missing mip chain: 0×011f2e
Texture missing mip chain: 0×011f30
Texture missing mip chain: 0×014655
Texture missing mip chain: 0×014657
Texture missing mip chain: 0×01350d
Content is referencing a propID that doesn’t exist propId=‘1279151573007664194’
Texture ‘0×03539b’ dimensions too small
Loading ‘0’ texture failed
Texture missing mip chain: 0×011f2e
Texture missing mip chain: 0×011f30

I think i’m having the same issue, but I’m not getting any crash errors or logs. The game screens simply becomes black, but my computer keeps running. I can alt-tab the game and close it without even having to use the task manager.

I’ve been having this problems since the new patch. What’s your GPU?

I have a Nvidia GTX 580

I’ve got an Ati HD4350, but I seem to have resolved the issue by running the repair tool and starting the game as an administrator.

Arcades.4689:

I think i’m having the same issue, but I’m not getting any crash errors or logs. The game screens simply becomes black, but my computer keeps running. I can alt-tab the game and close it without even having to use the task manager.

I’ve been having this problems since the new patch. What’s your GPU?

Same here…

OP,

Do you have the Razer game booster installed by any chance?

I can confirm this problem. It started happening only recently. Within an hour of playing I get a blank screen, as in the GW2 app goes blank, but can alt tab out and otherwise use the computer as per normal. I’m on a 1GB Radeon 5000m series GPU and just downloaded the latest 14.4 driver update and it is still happening. I’ve even switched to the lowest graphical settings, so I can definitely rule out overheating (my computer would shutdown, which it didn’t even on higher settings, not just go blank), and I’ve tried Arcades admin solution…

Arcades.4689:

I’ve got an Ati HD4350, but I seem to have resolved the issue by running the repair tool and starting the game as an administrator.

… which did not work

Yes i do have Razer game booster installed i have tried the game with and without boosting and still black screen :/

The Razer game booster is known to use the EasyHook32.dll file that is causing the crash on your game, from what I seen online people recommend installing it and see if the problem continues.