Black screen on startup (mac beta)
Technical Support
Hi Delo – You’d probably get a better response to this in the Mac forums, but I’d like for you to try the following:
1 Click on the “Finder” icon located in your dock or the desktop of your computer to make “Finder” the active program in the finder menu bar.
2 Hold down the “Option” key on your keyboard while clicking “Go” in the finder menu bar. A dropdown will appear.
3 While still holding down the “Option” key, click on “Library” in the “Go” dropdown.
4 Once in the Library folder click on Application Support > Guild Wars 2
5 Move the entire Guild Wars 2 folder to the trash and then empty the trash.
The next time you launch Guild Wars 2 it will recreate the recently deleted folder.
Let me know if this helps!
Hi Delo – You’d probably get a better response to this in the Mac forums….
HAHAHAHA!!!!!! Get a response in the Mac forums. Good one Ashley, good one.
I was having the same problem, and after I deleted the folder, the guild wars 2 launcher stopped working as well, so now I can’t even open it. I’m not getting any error messages, it just doesn’t respond.
I was having the same problem, and after I deleted the folder, the guild wars 2 launcher stopped working as well, so now I can’t even open it. I’m not getting any error messages, it just doesn’t respond.
You probably won’t get much of a response here from the Mac specialists that were rumored to be helping with such issues. I suggest you contact support using the support link at the top of the page then the submit a request link. Make sure you mention you are a Mac customer.