Guild Wars 2

So to start off I’m by no means an expert, but I’ve tried several things to fix this issue before coming here.

I have tried the following:
- Using the repair feature.
- Updating Drivers
- Using Older Drivers
- Reinstalling Gw2 (x3)
- Resetting my AMD settings to default
- Updating my Computer
- Making sure Gw2 is allowed in firewall

However I keep receiving this message (I cannot even update my game at this point after installing without this popping up). Below I will post the crash report, I’ve no idea what caused this. It’s a new computer (Got it Sunday) Yet it has been running perfectly and amazingly with everything the last few days, until this happened.

((Message body was too long for the full crash report so took out the longer codes))

—> Crash <—
Exception: c0000005
Memory at address 6ad92e3c could not be read
App: Gw2.exe
Pid: 9924
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 27836
Module: OWClient.dll
When: 2013-12-27T06:05:32Z 2013-12-26T22:05:32-08:00
Uptime: 0 days 0:00:05
Flags: 0

—> System <—
Name: Austins
IpAddr: 192.168.1.5
Processors: 4 [AuthenticAMD:15:3:1]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 9040MB/11464MB 78%
Paged: 12701MB/16584MB 76%
Virtual: 2923MB/ 4095MB 71%
Load: 21%
CommitTotal: 3882MB
CommitLimit: 16584MB
CommitPeak: 5868MB
SystemCache: 7461MB
HandleCount: 40974
ProcessCount: 75
ThreadCount: 1290

—> Process Memory <—
Private: 948MB
WorkingSet: 157MB
PeakWorkingSet: 157MB
PageFaults: 69721

[DbgHelp.dll is C:\windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.2.9200.16384 (64/32-bit compatible)]

—> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×990c
Version = 8.17.0010.1191
Description = AMD Radeon HD 8670D
Compat = 0×00000000
VidMem = 4095 MB

https://forum-en.gw2archive.eu/forum/support/tech/Exception/first#post3423989
This guy has the same problem. Read my reply, it might help you.

“It’s a new computer”, most likely a hardware issue. Check your hardware, RAM or drives are faulty. RAM modules frequently comes damaged, rule the easy ones out first.

Use MEMTEST to check your ram sticks.
Use CHKDSK to check your drive.

I don’t think it is a hardware issue look at his ram WOW look at you ram usage it’s 78% that’s not normal, you have way to much craptastic apps running in the background or your system is full of viruses and malware or you have bad memory.

Wouldn’t be viruses or malware, I just ran a scan to make sure as well. I am running windows 8 though. Anyway to close all the background apps?

You might want to run a memory test like Chilimannen said get Mentest, burn it to a cd set you PC to boot to cd and let it run at least over night but 24hr or more is better you may have a bad stick of ram. Do not use any Windows based memory test apps they don’t work because windows and other apps will have protected memory allocations that can’t be tested.

I did let Memtest run over night and this morning before I got on. Everything was fine and no errors found.

HOWEVER I did find a fix. It seems an optional update that wasn’t installed previously was causing this. I forgot to get the name though, I am no longer receiving the error though and am patching no problem. I’ll update when the game can go live though to make sure this is a total fix.

Edit: It seems the optional updates fixed it, I do not know which one though. Weird >.<

Thank you all for your help, Edited above post with what fixed it for me >.<