Can't install the game

Can't install the game

in Account & Technical Support

Posted by: Valena.5160

Valena.5160

I tried to reinstall the game today, but it gets stuck at 99%. It says it has 1 file remaining but it can’t seem to download it. I can restart the launcher and it will try to download whatever that final file is, but the download speed always drops rapidly to 0.00KB/sec.

What can I do to fix this?

Can't install the game

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

This may sound odd but some people have been able to get it to work by changing the language to French finish the download and then back to English. I’m not kidding either it works for some people:

https://forum-en.gw2archive.eu/forum/support/account/Help-Game-won-t-load-completely

Hope it works for you.

The Burninator

Can't install the game

in Account & Technical Support

Posted by: Valena.5160

Valena.5160

This may sound odd but some people have been able to get it to work by changing the language to French finish the download and then back to English. I’m not kidding either it works for some people:

https://forum-en.gw2archive.eu/forum/support/account/Help-Game-won-t-load-completely

Hope it works for you.

Thank you, for some reason that fixed the problem perfectly. Isn’t that strange?

Can't install the game

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

Thank you, for some reason that fixed the problem perfectly. Isn’t that strange?

I’m glad it worked for you. It is a rather strange work around. This has been an issue for several people since the last few patches. I find it odd that there has been no discussion about it from the techs. At least there are friendly people around here to share this knowledge.

The Burninator