Can't log in - New player, gives error report

Can't log in - New player, gives error report

in Account & Technical Support

Posted by: Scrubby Sergeant.2153

Scrubby Sergeant.2153

Hey there.

I don’t know if this is common. I’m new so…

I just bought the game, finished downloading. Now when I try to log in,
it gives the loading circle following by an error:

The game client is unable to gain acces to the log-in server at this time. This is most
commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars.com

Even when I type the wrong password.
"
I have my firewall disabled. Please help me out.

Edit*
I deleted game, and reinstalled. Now not using my game discs, but downloading the client from the website. Still can’t log in. I tried hundreds of things, trying to figure out.
I have no virus scanner active, and my windows firewall is shut down.

Edit*

I tried everything
-Forwarding ports
-Adding -authsrv 206.127.159.107 at target line, at properties of GW 2 Shortcut
-Running as administrator
-Turning off firewall
-Turning on firewall, added/deleted GW 2 on exception list
-Played with cmd
-Changed language at launcher
-Reïnstalling

This isn’t account-linked, as I cannot log into a friends account either.

Please, help me out. This is frustrating.

Attachments:

(edited by Scrubby Sergeant.2153)

Can't log in - New player, gives error report

in Account & Technical Support

Posted by: Scrubby Sergeant.2153

Scrubby Sergeant.2153

Still isn’t working. Seems like something is blocking the connection. I really can’t figure out what. Anyone has ideas? I’m VERY open. Bump!

Can't log in - New player, gives error report

in Account & Technical Support

Posted by: crazy.9083

crazy.9083

I know you mentioned your firewall, but what about any AV?

Can't log in - New player, gives error report

in Account & Technical Support

Posted by: Xystus.3241

Xystus.3241

Have you tried using the “/clientport 80” option?

Are you on a campus network or some other type of shared internet?

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse

Can't log in - New player, gives error report

in Account & Technical Support

Posted by: Rubina.9482

Rubina.9482

Hi! I get this message usually 2-3 times a week (have for months) The only thing that fixes it for me is to reboot the router. Have you tried that?

Can't log in - New player, gives error report

in Account & Technical Support

Posted by: Matzuka.5312

Matzuka.5312

I have the same problem it really anoys me that this is happening i already uninstalled my antivirus program for this and it still doesnt work what do i need to do???

Can't log in - New player, gives error report

in Account & Technical Support

Posted by: Rubina.9482

Rubina.9482

Matzuka, did you see my post? Have you tried rebooting your router? I get this error 2-3 times a week an rebooting the router is all it takes to get the game working again for me. Might be as simple as that for you and the OP as well if you haven’t tried it allready

Can't log in - New player, gives error report

in Account & Technical Support

Posted by: maxphi.5107

maxphi.5107

Hey there.

I don’t know if this is common. I’m new so…

I just bought the game, finished downloading. Now when I try to log in,
it gives the loading circle following by an error:

The game client is unable to gain acces to the log-in server at this time. This is most
commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars.com

Even when I type the wrong password.
"
I have my firewall disabled. Please help me out.

Edit*
I deleted game, and reinstalled. Now not using my game discs, but downloading the client from the website. Still can’t log in. I tried hundreds of things, trying to figure out.
I have no virus scanner active, and my windows firewall is shut down.

Edit*

I tried everything
-Forwarding ports
-Adding -authsrv 206.127.159.107 at target line, at properties of GW 2 Shortcut
-Running as administrator
-Turning off firewall
-Turning on firewall, added/deleted GW 2 on exception list
-Played with cmd
-Changed language at launcher
-Reïnstalling

This isn’t account-linked, as I cannot log into a friends account either.

Please, help me out. This is frustrating.

Hi Scrubby Sergeant,
You should try this:
- Using “msconfig” to go into System Configuration
- Click on the “Services” tab and check the “Hide All Microsoft Services” check box near the bottom, then click the “Disable All” button. (You MUST click “Hide all Microsoft Services”)

Next go to the “Startup” tab and click the “Disable All” button.

Once these items are all disabled, click the “OK” button and you will get a prompt to restart your computer.