Can't start setup, help?

Can't start setup, help?

in Account & Technical Support

Posted by: fundgee.1837

fundgee.1837

Q:

I’ve dowloaded the client fine but when i come to run it to setup and instal the game it won’t do anything an says to check my connection. I’ve downloade other things fine today and have tried two different networks but get the same issue…anyone have any suggestions? I’ve also tried wireless an a direct connection via cable.

Can't start setup, help?

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Posted by: Stormcrow.7513

Stormcrow.7513

Try opening up the ports on your router that GW2 uses.

i7 3770k oc 4.5 H100i(push/pull) 8gb Corsair Dominator Asus P877V-LK
intel 335 180gb/intel 320 160gb WD 3TB Gigabyte GTX G1 970 XFX XXX750W HAF 932

Can't start setup, help?

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Posted by: Kyllaa.1385

Kyllaa.1385

May want to make sure you don’t ave any antivirus software, firewalls, or any programs that block ports running as well. Disable them all and try again. Hope this helps.

Can't start setup, help?

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Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi fundgee – What’s the exact error message that you’re receiving including error code number?

Can't start setup, help?

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Posted by: Walker.3056

Walker.3056

Im having a problem like this.
When i open launcher i get an error: Connection error(s) detected. Retrying…

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Can't start setup, help?

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Posted by: rpwolverin.2563

rpwolverin.2563

Im having a problem like this.
When i open launcher i get an error: Connection error(s) detected. Retrying…

I am also having this problem this is the first time it has happened to me…

Can't start setup, help?

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Posted by: Asguard.4621

Asguard.4621

I was having that problem too waited a while and tried again and it worked