Guild Wars 2

I login, the patch is done, I go to press play and a message immediately pops up saying there’s a serious error. I go to details and it shows me this at the top:

—> Crash <—
Exception: c0000005
Memory at address 00000000 could not be read
App: Gw2.exe
Pid: 5956
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 26908
When: 2013-12-03T21:03:06Z 2013-12-03T16:03:06-05:00
Uptime: 0 days 0:00:06
Flags: 0

I sent a report to arena.net on the same window, but i was hoping for a quick fix. I don’t know if this has happened before or not. I am running a windows 8 comp with very good specs, the only thing lacking is the graphics card. Nvidia Gefore 610. I hope there’s a way to fix this.

Can no one help me with this?

im getting the same thing but i was able to play perfectly like 2 and a half hours ago now it keeps giving me that messege

I was getting that several times until I just kept launching the game over and over again, and it finally worked. I wasn’t getting a memory error, though; it was something else, but it was on launch that I was getting the crash error. There was another thread from a few days ago that suggested that Game Booster was the problem, but I’ve run with GB in the past without error, and it happened to NOT be running when the crash occurred, tonight, so I’m not really sure what’s causing this problem, or what randomly caused it to suddenly work.

Grabnok The Destroyer.1304:

I login, the patch is done, I go to press play and a message immediately pops up saying there’s a serious error. I go to details and it shows me this at the top:

—> Crash <—
Exception: c0000005
Memory at address 00000000 could not be read
App: Gw2.exe
Pid: 5956
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 26908
When: 2013-12-03T21:03:06Z 2013-12-03T16:03:06-05:00
Uptime: 0 days 0:00:06
Flags: 0

I sent a report to arena.net on the same window, but i was hoping for a quick fix. I don’t know if this has happened before or not. I am running a windows 8 comp with very good specs, the only thing lacking is the graphics card. Nvidia Gefore 610. I hope there’s a way to fix this.

Could you attach the whole report. The error “c0000005” is a generic windows permission error. This could be anything from not running the game with administrator privileges to bad RAM.

—> Crash <—
Assertion: hdr->signature == PACKFILE_SIGNATURE
File: ..\..\..\Services\Packfile\Packfile.cpp(1819)
App: Gw2.exe
Pid: 1908
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 26908
When: 2013-12-05T04:11:37Z 2013-12-04T23:11:37-05:00
Uptime: 0 days 0:00:33
Flags: 0

—> System <—
Name: KYLEPERSONAL-PC
IpAddr: 192.168.1.2
Processors: 2 [GenuineIntel:6:10:7]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 1841MB/ 3979MB 46%
Paged: 1429MB/ 4683MB 30%
Virtual: 2586MB/ 4095MB 63%
Load: 53%
CommitTotal: 3254MB
CommitLimit: 4683MB
CommitPeak: 3775MB
SystemCache: 1353MB
HandleCount: 26643
ProcessCount: 85
ThreadCount: 1038

—> Process Memory <—
Private: 1245MB
WorkingSet: 598MB
PeakWorkingSet: 598MB
PageFaults: 475037

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.2.9200.16384 (64/32-bit compatible)]

—> RenderThread Thread 0×82c <—

—> Trace <—
Pc:009189ec Fr:3be2fe74 Rt:00918c7a Arg:00000000 0d90415c 15a16cf0 00000000
Pc:00918c7a Fr:3be2fe9c Rt:009199c4 Arg:15a16cf0 00000000 00000000 00000005
Pc:009199c4 Fr:3be2feb8 Rt:007afc28 Arg:15a16cf0 00000000 06d28018 00000000
Pc:007afc28 Fr:3be2fee0 Rt:007afd33 Arg:15a16cf0 0008faac 0077c6c4 06d28018
Pc:007afd33 Fr:3be2ff10 Rt:0077b33d Arg:0476f474 00000010 3be2ff40 0077ba18
Pc:0077b33d Fr:3be2ff20 Rt:0077ba18 Arg:00000000 0476f470 006ebdef 00000000
Pc:0077ba18 Fr:3be2ff40 Rt:0095f4ad Arg:0476f470 6d778e8e 00000000 3f39b718
Pc:0095f4ad Fr:3be2ff78 Rt:0095f555 Arg:00000000 3be2ff90 7745850d 3f39b718
Pc:0095f555 Fr:3be2ff84 Rt:7745850d Arg:3f39b718 3be2ffd4 7769bf39 3f39b718
Pc:7745850d Fr:3be2ff90 Rt:7769bf39 Arg:3f39b718 91f6fbba 00000000 00000000
Pc:7769bf39 Fr:3be2ffd4 Rt:7769bf0c Arg:0095f4d3 3f39b718 ffffffff 77711df7
Pc:7769bf0c Fr:3be2ffec Rt:00000000 Arg:0095f4d3 3f39b718 00000000 00000000

—> Thread registers <—
eax=3be2fa30 ebx=00000000 ecx=00000000 edx=0000003c esi=00000000 edi=00000000
eip=009189ec esp=3be2fe4c ebp=3be2fe74
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 3BE2FA10 3be2fa30 006f1a05 00000000 3be2fa88
eax-16 3BE2FA20 76744b62 3be2fa88 76744b32 3be2fa30
eax 0 3BE2FA30 80000003 00000000 00000000 76744b32
eax16 3BE2FA40 00000002 00000002 06cd7730 00963217
eax+32 3BE2FA50 3be2fb40 00000280 91f6fe32 0000003c
eax+48 3BE2FA60 3be2fdc0 3be2fb40 3be2fa8c 00963263

—> Code <—
009189CC 5201e8ed 91ddffba 50460000 66391774 R…….PF..f9.t
009189DC 14681b07 0000ba04 475201b9 e84b5201 .h……GR…KR.
009189EC e8cf91dd ff8b4708 8343100c 894318f6 ……G..C…C..
009189FC 47020174 07814b14 00000080 f6470204 G..t..K……G..
00918A0C 0fb74f06 8d4c0ef4 894d10c7 45080000 ..O..L…M..E…
00918A1C 00007410 c7450801 000000eb 078da424 ..t..E………$

that what it says when i try to log in

well play accually

Great, now I can’t even download an update to even get to the error message. Just says “Cannot download check connection” Even tho my connection is fine.

Try using the option “/clientport 80”

http://wiki.guildwars2.com/wiki/Command_line_arguments

It appears i can’t put in the whole report it has more than 5000 characters

—> System <—
Name: GRABNOK
IpAddr: 192.168.10.142 25.18.176.180
Processors: 4 [AuthenticAMD:15:2:0]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 6066MB/ 8175MB 74%
Paged: 5735MB/ 9391MB 61%
Virtual: 2963MB/ 4095MB 72%
Load: 25%
CommitTotal: 3655MB
CommitLimit: 9391MB
CommitPeak: 5394MB
SystemCache: 5945MB
HandleCount: 31020
ProcessCount: 81
ThreadCount: 1291

—> Process Memory <—
Private: 934MB
WorkingSet: 205MB
PeakWorkingSet: 205MB
PageFaults: 125033

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.2.9200.16384 (64/32-bit compatible)]

—> SerialLoader0 Thread 0xe80 <—

—> Trace <—
Pc:0090a06a Fr:3adcfe20 Rt:0090a217 Arg:03fb33d0 0002fa3a 00000000 32b4b200
Pc:0090a217 Fr:3adcfe60 Rt:0090a3df Arg:3adcfedc 3adcfed0 3adcfed4 3adcfea8
Pc:0090a3df Fr:3adcfec8 Rt:008e9e29 Arg:0002fa3a 00000000 00000000 03fb33d0
Pc:008e9e29 Fr:3adcff08 Rt:008e9f9b Arg:017a9cb0 00948c4a 00000000 03d23b50
Pc:008e9f9b Fr:3adcff2c Rt:006ee1bf Arg:00000000 003b5b98 00000000 3adcff78
Pc:006ee1bf Fr:3adcff40 Rt:0096116d Arg:03d23b50 8fc44f4f 00000000 003b5b98
Pc:0096116d Fr:3adcff78 Rt:00961215 Arg:00000000 3adcff90 75c7850d 003b5b98
Pc:00961215 Fr:3adcff84 Rt:75c7850d Arg:003b5b98 3adcffd4 77abbf39 003b5b98
Pc:75c7850d Fr:3adcff90 Rt:77abbf39 Arg:003b5b98 3c8f4bda 00000000 00000000
Pc:77abbf39 Fr:3adcffd4 Rt:77abbf0c Arg:00961193 003b5b98 ffffffff 77b31df7
Pc:77abbf0c Fr:3adcffec Rt:00000000 Arg:00961193 003b5b98 00000000 00000000

—> Thread registers <—
eax=3adcf9f0 ebx=00000000 ecx=00000000 edx=0000003c esi=00000000 edi=00000000
eip=0090a06a esp=3adcfe0c ebp=3adcfe20
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 3ADCF9D0 00dcfa10 006f3e85 00000000 3adcfa48
eax-16 3ADCF9E0 75734b62 3adcfa48 75734b32 3adcf9f0
eax 0 3ADCF9F0 80000003 00000000 00000000 75734b32
eax16 3ADCFA00 00000002 00000002 040c3a70 00964ed7
eax+32 3ADCFA10 3adcfb00 00000280 77ab2e0a 0000003c
eax+48 3ADCFA20 3adcfd80 3adcfb00 3adcfa4c 00964f23

—> Code <—
0090A04A 8b8e9c00 0000038e 98000000 3b4e2876 …………;N(v
0090A05A 14682004 0000ba8c 545201b9 7c5c5201 .h …..TR..|\R.
0090A06A e8d19fde ff8bcee8 1afeffff 5f8bc65e …………_..^
0090A07A 5b5dc238 00cc558b ec53568b f15733ff [].8..U..SV..W3.
0090A08A 8d5e10c7 06805a52 01c74604 6c5a5201 .^….ZR..F.lZR.
0090A09A c746085c 5a520189 7e0cf6c3 03741468 .F.\ZR..~….t.h

—> Stack <—
3ADCFE0C 0090a06f 00000420 03fb33d0 00009c9c o… ….3……
3ADCFE1C 00009ca0 3adcfe60 0090a217 03fb33d0 ….`..:…..3..
3ADCFE2C 0002fa3a 00000000 32b4b200 00000001 :……….2….
3ADCFE3C 00000000 00009ca0 0000d067 00000004 ……..g…….
3ADCFE4C 00000000 008e9d80 008e9b00 0477dd74 …………t.w.
3ADCFE5C 00000000 3adcfec8 0090a3df 3adcfedc …….:…….:
3ADCFE6C 3adcfed0 3adcfed4 3adcfea8 3adcfeb8 …:…:…:…:
3ADCFE7C 3adcfef0 3adcfec4 3adcfebc 3adcfec0 …:…:…:…:
3ADCFE8C 3adcfee0 3adcfee4 3adcfee8 3adcfeec …:…:…:…:
3ADCFE9C 01525b20 0477dd74 3adcff04 32b4b200 [R.t.w….:…2
3ADCFEAC 00000001 6de25271 03fb33d4 00000000 ….qR.m.3……
3ADCFEBC 00000004 00000000 0000d067 3adcff08 ……..g……:
3ADCFECC 008e9e29 0002fa3a 00000000 00000000 )…:………..
3ADCFEDC 03fb33d0 008e9d80 008e9b00 0477dd74 .3……….t.w.
3ADCFEEC 00000000 00009ca0 017a9c78 0477dd5c ….....×.z.\.w.
3ADCFEFC 0477dd50 0477dd5c 00000000 3adcff2c P.w.\.w…..,..:
3ADCFF0C 008e9f9b 017a9cb0 00948c4a 00000000 ……z.J…….
3ADCFF1C 03d23b50 003b5b98 00000002 03d23b54 P;…[;…..T;..
3ADCFF2C 3adcff40 006ee1bf 00000000 003b5b98 @..:..n……[;.
3ADCFF3C 00000000 3adcff78 0096116d 03d23b50 ….×..:m…P;..
3ADCFF4C 8fc44f4f 00000000 003b5b98 003b5b98 OO…….[;..[;.
3ADCFF5C 80000003 3adcff4c 3adcf420 3adcffc4 ….L..: ..:…:
3ADCFF6C 009612d0 b4707d27 00000000 3adcff84 ….’}p……..:
3ADCFF7C 00961215 00000000 3adcff90 75c7850d ………..:…u
3ADCFF8C 003b5b98 3adcffd4 77abbf39 003b5b98 .[;….:9..w.[;.
3ADCFF9C 3c8f4bda 00000000 00000000 003b5b98 .K.<………[;.
3ADCFFAC 80000003 fffff802 3adcf404 757b06ea ………..:..{u
3ADCFFBC 3adcff9c 3adcf404 3adcffe4 77a65191 …:…:…:.Q.w
3ADCFFCC 71f95326 00000000 3adcffec 77abbf0c &S.q…….:…w
3ADCFFDC 00961193 003b5b98 ffffffff 77b31df7 …..[;……..w
3ADCFFEC 00000000 00000000 00961193 003b5b98 ………….[;.

—> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×104a
Version = 9.18.0013.2049
Description = NVIDIA GeForce GT 610
Compat = 0×00100000
VidMem = 4044 MB

• Crash <—*
  Assertion: m_readOffset + m_readLength <= m_totalBytes
  File: ..\..\..\Services\File3\FileArchive.cpp(1056)
  App: Gw2.exe
  Pid: 1600
  Cmdline: -repair
  BaseAddr: 00400000
  ProgramId: 101
  Build: 27495
  When: 2013-12-17T21:39:31Z 2013-12-17T16:39:31-05:00
  Uptime: 0 days 0:02:08
  Flags: 0

Grabnok,

You can always attach it as a file under “More posting & formatting options”.

“VerifyAccess failed or denied access with 0×80070716 – 1”

Are you running the launcher as an administrator?