Q:
Common problem with gw2 setup.
Technical Support
Hey there,
It looks like your issue is that you’re missing video card drivers. If you look at the Game Advisor report you can see it here below:
Display Devices
———————-
Card name: Standard VGA Graphics Adapter
Manufacturer: (Standard display types)
Chip type: Intel® HSW Mobile/Desktop Graphics Chipset Accelerated VGA BIOS
DAC type: 8 bit
Device Key: Enum\PCI\VEN_8086&DEV_0416&SUBSYS_07811025&REV_06
Display Memory: n/a
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 1600 × 900 (32 bit) (1Hz)
Monitor Name: Generic PnP Monitor
So I would installing video card drivers as this should resolve the issue for you.
You can find your graphics drivers here (Intel HD 4600):
https://downloadcenter.intel.com/SearchResult.aspx?lang=&ProductID=3720&ProdId=3720
im having the same issue here is my game advisor results
Attachments:
im having the same issue here is my game advisor results
You need these drivers:
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&FamilyId=39&ProductID=3319&ProdId=3319