Guild Wars 2

Hi!

I really, and I mean, really love this game. I’ve been playing nonstop for the past couple of days, and it’s been running fine. However, after taking a break from the game to play another one, it started shutting off randomly without warning after having the game open for 1-2 minutes. This is the first time I’ve experienced the problem since I’ve had the game (July). I can run any other game without problem.

I just ran a hardware test just a few weeks ago, and everything came back positive. I don’t think it’s a hardware problem (or even a software problem), but I do assume that maybe something within my settings changed to have this occur. I run the game on low settings, and it is never overheated when I try playing.

My specs are as follows:
OS: Windows 7 Home Premium 64-bit
Processor: Intel Core i7-3610QM CPU @ 2.30GHz
Memory: 8GB RAM
Graphics: Intel HD Graphics 4000

Any help would be greatly appreciated. Thanks.
- Kennidy

What exactly did you do in your hardware test?

Seems very likely its related to hardware issue, like heat or insufficient power etc.

Sounds like a heat issue… possibly a power one.

I don’t think it was a power issue: League of Legends takes up more power to run the game (I play LoL on high settings with RAM coming to 1,400,000kb total) than GW (I play them on low settings RAM only maxing to about 800,000kb). Heat is definitely not an issue, either. I would leave my computer off for a good length of time and it would still shut off immediately after trying to play.

On a good note: after a reinstallation, my computer has not shut off at all within the past 15 hours. If the problem persists, I might think to take it in for repair.

I’m sorry for wasting your time. Thank you for your help, Kirito and Kumakichi.

Kennidy.7108:

I don’t think it was a power issue: League of Legends takes up more power to run the game (I play LoL on high settings with RAM coming to 1,400,000kb total) than GW (I play them on low settings RAM only maxing to about 800,000kb). Heat is definitely not an issue, either. I would leave my computer off for a good length of time and it would still shut off immediately after trying to play.

On a good note: after a reinstallation, my computer has not shut off at all within the past 15 hours. If the problem persists, I might think to take it in for repair.

I’m sorry for wasting your time. Thank you for your help, Kirito and Kumakichi.

What did you reinstall? If you reinstalled the game and it seems to have stopped then it definitely sounds as if you had a corrupt game file.

Kennidy.7108:

I don’t think it was a power issue: League of Legends takes up more power to run the game (I play LoL on high settings with RAM coming to 1,400,000kb total) than GW (I play them on low settings RAM only maxing to about 800,000kb). Heat is definitely not an issue, either. I would leave my computer off for a good length of time and it would still shut off immediately after trying to play.

They aren’t talking about power in regards to RAM, but your power supply. It’s possible that your PSU may be at fault for this.

If it happens again, I wouldn’t bother taking it somewhere to get it fixed. Try to get your hands on another PSU before you do that, at least.

His specs indicate a laptop. I’m not sure if you can replace the PSU cheaply or at all.

You problem does sound like a power issue. Power has nothing to do with RAM usage.

I have had that same problem before. How old is your psu?

Keep in mind your psu will degrade the amount of power it can generate a pretty good amount each year, in particularly if it is not one of your major psu brands. Mine would do just what you said.. I took out my 850w NZXT and went with a more trusted Corsair 750w and problems solved for me. Not to mention it was only $100. I couldnt find the psu problem with any test I ran, but it kept getting worse which lead to the psu.. or.. ugh mobo.

Heat could be culprit.. especially if you are using it on a pillow or something

kokocabana.8153:

His specs indicate a laptop. I’m not sure if you can replace the PSU cheaply or at all.

You problem does sound like a power issue. Power has nothing to do with RAM usage.

Yeah, I missed the ‘M’ at the end of his processor. Things are a bit more complicated if it’s a laptop. Could be a malfunctioning fan too.