Computer shutting down

Computer shutting down

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Posted by: snideways.8167

snideways.8167

Hi, I have been playing guild wars 2 on this machine since around september last year. But in the last month or so, after playing for extended periods of time the computer would shut down. The funny thing is, after shutting down, it restarts itself.

I can only manage 45 mins to 1 hour of gameplay before this happens and it is starting to get frustrating, especially in some high level fractals/dungeons.

Ive measured the temps and the highest the gpu gets to, is around 78 degrees c and the cpu, no higher than 60. Ive cleaned the dust out of my computer, updated drivers, but Im still stumped.

Any help would be awesome

specs:

windows 7 home
intel i5 2400 @ 3.1ghz
4gb ddr3
gigabyte Z68AP-D3 mobo
gtx 560 ti

Computer shutting down

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Posted by: kirito.4138

kirito.4138

Sounds like an unstable power supply unit.

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Computer shutting down

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Posted by: Amarinth.8534

Amarinth.8534

Sounds like an unstable power supply unit.

I was about to say the same thing.

Those temperatures generally aren’t high enough to cause shutdowns, so the PSU is the next most likely candidate. GW2 pushes both the CPU and GPU very hard at the same time, which puts a high power draw on the PSU. If the PSU is too weak or unstable that can be a problem and GW2 is the type of game where you would start to see the symptoms of that problem, even if you don’t in any other games.

In this type of situation I always suggest running the system through a rigorous stress test where you run both a CPU benchmark and a graphics benchmark at the same time to put maximum load on the system. If you get the same symptoms in the stresstest then there is an instability in your system.

As said before, the most likely candidate here is the PSU. If you don’t know which one you’ve got, check the brand and model (either through booklets/order info) or by looking inside the case.

(edited by Amarinth.8534)

Computer shutting down

in Account & Technical Support

Posted by: snideways.8167

snideways.8167

Sounds like an unstable power supply unit.

this is the only game it happens in though

Computer shutting down

in Account & Technical Support

Posted by: snideways.8167

snideways.8167

Sounds like an unstable power supply unit.

I was about to say the same thing.

Those temperatures generally aren’t high enough to cause shutdowns, which means the PSU is the next most likely candidate. GW2 pushes both the CPU and GPU very hard at the same time, which means if the PSU is too weak or unstable, GW2 is the type of game where you could start to see the symptoms of that instability even if you’re fine in other games.

In this type of situation I always suggest running the system through a rigorous stress test where you run both a CPU benchmark and a graphics benchmark at the same time to put maximum load on the system. If you get the same symptoms in the stresstest then there is an instability in your system.

As said before, the most likely candidate here is the PSU. If you don’t know which one you’ve got, check the brand and model (either through booklets/order info) or by looking inside the case.

ok thanks for the advice!

Computer shutting down

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Posted by: Arbriel.4397

Arbriel.4397

I have started to experience a similar issue and only after upgrading my ram from 4GB (3.99) to 12GB (11.99).

The only difference from above is that GW2 will only run for a short period of time before causing Windows 7 64 to restart and BSOD with the message about some kind of hardware issue.

Everything else is fine with my new ram chips, just GW2 doesn’t seem to like them.

EDIT: Removed new ram chips for refund.

The Arbriel Family and dynasty of characters have been around since inception in 2001.

(edited by Arbriel.4397)