Computer thinks game is running when it isn't

Computer thinks game is running when it isn't

in Account & Technical Support

Posted by: Tonus.8407

Tonus.8407

Q:

Lately I have been having some issues trying to start my game after exiting a previous session. If I leave my computer on for a while and then come back to play again, my computer presents an error message saying that the program could not start because the file is already running, or because my computer does not have the permissions to check if it is running. I did a program search and found no duplicate files on my computer. What can I do to fix this issue? Help?

Crossing the Ferg. Where’s our zerg?

Computer thinks game is running when it isn't

in Account & Technical Support

Posted by: zerk.9701

zerk.9701

Check your tast manager to see if it’s running. If it is close it in task manger or reboot.

(edited by zerk.9701)

Computer thinks game is running when it isn't

in Account & Technical Support

Posted by: Greyfur.1082

Greyfur.1082

Check your tast manager to see if it’s running. If it is close it in task manger or reboot.

also having this issue, tsk mngr has it running.

Computer thinks game is running when it isn't

in Account & Technical Support

Posted by: Unspec.9017

Unspec.9017

If its running in task manager, just end the process GW2.exe

Computer thinks game is running when it isn't

in Account & Technical Support

Posted by: zerk.9701

zerk.9701

If its running in task manager, just end the process GW2.exe

^^^^^^^^^^^^ This:) When you exit the game open task manager and close the game as for why it keeps running that I can not fix.

(edited by zerk.9701)

Computer thinks game is running when it isn't

in Account & Technical Support

Posted by: Kendra Nightwind.8734

Kendra Nightwind.8734

I have had this happen to me twice; Once during BWE2 and again last week. Both times it was very easy to tell that it had terminated abnormally.
Here is what happened: I pressed F12, clicked the Log Out button. The game client closed but the “boot-launcher” (My term not ArenaNets) did not display. I think that means that the client did not change modes; from game to launcher.
If the client had closed normally the “boot-launcher” should have been displayed again.
Closing it using task manager has had no side effects that I can tell, the game appears to be runing fine.

If you did not close the game, you may be having an issue with sleep mode. Turn it off and see if that fixs it. Looking forward to hearing back.

Computer thinks game is running when it isn't

in Account & Technical Support

Posted by: Tonus.8407

Tonus.8407

Thanks for all the help! I checked the task master and it was indeed running there. I also fiddled with sleep mode. Perhaps it was a combination of the two, but the game is now running without my having to restart my computer! Thanks all!

Crossing the Ferg. Where’s our zerg?