Connection Problem

Connection Problem

in Account & Technical Support

Posted by: drake.2135

drake.2135

I have a very peculiar problem that all started on Monday, when a Windows update occurred.

Any time I try to play Guild Wars 2, it downloads any update fine, loads my characters fine, loads the world fine, and as soon as I am able to do something, I lose my connection to the internet entirely. As soon as I close Guild Wars 2, my internet roars to life again, almost instantaneously.

Can anyone tell me what’s going on?

“The beginning is the beginning. The end is also the beginning.”
~Drake from Blackgate

Connection Problem

in Account & Technical Support

Posted by: Fallout.1798

Fallout.1798

This is exactly the same problem I have been having for a long time on my other internet connection. I randomly loose connection to all internet (not any other websites, goggle, ect.), but when I close Guild Wars 2, almost immediately I my internet comes back. On my home internet (Wired) this never happens to me.

Stormbluff Isle
[AoD]- Commander Vars Wolf

Connection Problem

in Account & Technical Support

Posted by: drake.2135

drake.2135

This is exactly the same problem I have been having for a long time on my other internet connection. I randomly loose connection to all internet (not any other websites, goggle, ect.), but when I close Guild Wars 2, almost immediately I my internet comes back. On my home internet (Wired) this never happens to me.

The connection is lost on a wireless connection right?

“The beginning is the beginning. The end is also the beginning.”
~Drake from Blackgate

Connection Problem

in Account & Technical Support

Posted by: Fallout.1798

Fallout.1798

The connection is lost on a wireless connection right?

Right, its a wireless that I have the problems with. However this problem ONLY happens when playing guild wars 2, and usually when doing large events like Tequatl, world bosses, and WvW.

Stormbluff Isle
[AoD]- Commander Vars Wolf

Connection Problem

in Account & Technical Support

Posted by: drake.2135

drake.2135

Problem resolved: the adapter drivers became corrupted somehow. Simply uninstalling it, restarting the computer, and installing it again fixed it like new (just for those who have the same problem).

“The beginning is the beginning. The end is also the beginning.”
~Drake from Blackgate

Connection Problem

in Account & Technical Support

Posted by: Anadriel.9046

Anadriel.9046

I logged onto Sorrow’s Furnace—US on October 10, 2013, at 10:00 PM Mountain Time and I kept getting frequent disconnects. This is the first time I have ever had this issue. Prior to logging on, I had downloaded my Windows Updates for Windows 7. The error stated that the game client had lost connection to the server.

Thinking that it might be my internet connection, I did a speed test as well as surfed the internet (including the GW2 Forums). I was able to connect to all the websites without issue and the speed test came back normal (I ran it 3 times to get an average). In addition, my brother (who uses the same internet connection I do) was able to connect via wireless connection and had absolutely no issues. I even logged onto another online game just to see if it was online games that my internet was having difficulty with, but I maintained a stable connection on that game. I’m at a lost as to what is going on.

(edited by Anadriel.9046)

Connection Problem

in Account & Technical Support

Posted by: drake.2135

drake.2135

I logged onto Sorrow’s Furnace—US on October 10, 2013, at 10:00 PM Mountain Time and I kept getting frequent disconnects. This is the first time I have ever had this issue. Prior to logging on, I had downloaded my Windows Updates for Windows 7. The error stated that the game client had lost connection to the server.

Thinking that it might be my internet connection, I did a speed test as well as surfed the internet (including the GW2 Forums). I was able to connect to all the websites without issue and the speed test came back normal (I ran it 3 times to get an average). In addition, my brother (who uses the same internet connection I do) was able to connect via wireless connection and had absolutely no issues. I even logged onto another online game just to see if it was online games that my internet was having difficulty with, but I maintained a stable connection on that game. I’m at a lost as to what is going on.

Yea, I don’t know. Perhaps the update made certain drivers faulty. Who knows. If you are able to do what I mentioned above, then it should be fine. If you are using an ethernet cable though, that’s a bit different.

“The beginning is the beginning. The end is also the beginning.”
~Drake from Blackgate