Constant Crashing Even While Doing Nothing

Constant Crashing Even While Doing Nothing

in Account & Technical Support

Posted by: Katsu.1708

Katsu.1708

It’s constantly crashing regardless of what I do. Sometimes it gives me an error report and sometimes it freezes.

It crashes while fighting in WvW and has crashed in the same way just running to a vendor in Ebonhawke with no one around. It’s been 000000ec every time I’ve noticed.

—> Crash <—
Exception: c0000005
Memory at address 000000ec could not be read
App: Gw2.exe
Pid: 2220
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 31574
When: 2014-03-16T19:24:34Z 2014-03-16T12:24:34-07:00
Uptime: 0 days 0:03:29
Flags: 0

—> System <—
Name: KATSU-PC

Processors: 8 [GenuineIntel:6:14:5]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 5468MB/ 8183MB 66%
Paged: 13298MB/16364MB 81%
Virtual: 2307MB/ 4095MB 56%
Load: 33%
CommitTotal: 3066MB
CommitLimit: 16364MB
CommitPeak: 3086MB
SystemCache: 1142MB
HandleCount: 14064
ProcessCount: 41
ThreadCount: 563

—> Process Memory <—
Private: 1524MB
WorkingSet: 1464MB
PeakWorkingSet: 1472MB
PageFaults: 1134121

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1
Texture missing mip chain: 0×011f2e
Texture missing mip chain: 0×011f30
Couldn’t find missile launch point for gadget ‘’.
Texture missing mip chain: 0×00ecaf
Map load hang on STATE_MODELS_STREAM detected: MapId: -1, Position: (33544.699219, -33231.199219, -1740.130005), Completion: 0.000000
Texture missing mip chain: 0×0265ff
Texture missing mip chain: 0×026605
Texture missing mip chain: 0×026606
Texture missing mip chain: 0×026602
Texture missing mip chain: 0×026604
Texture missing mip chain: 0×026603
Texture missing mip chain: 0×026601
Texture missing mip chain: 0×026600
Model ’0x005704’: Permutation ‘default’ not found, auto selecting permutation
Texture ‘0×03539b’ dimensions too small
Loading ‘0’ texture failed

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1200
Version = 9.18.0013.3523
Description = NVIDIA GeForce GTX 560 Ti
Compat = 0×00100800
VidMem = 4049 MB

Constant Crashing Even While Doing Nothing

in Account & Technical Support

Posted by: Gandarlf.3524

Gandarlf.3524

Same happens to me this is my log…

GW2.exe issue

Attachments:

Constant Crashing Even While Doing Nothing

in Account & Technical Support

Posted by: abomally.2694

abomally.2694

Gandarlf.3524 -

You only have 3 Gig of RAM – it looks like you are running out of memory. In your case, the only real options are to lower your graphics settings or get more RAM and install a 64 bit OS.

Constant Crashing Even While Doing Nothing

in Account & Technical Support

Posted by: abomally.2694

abomally.2694

Katsu.1708 -

If you are just crashing “out of the blue” (does your PC do the same when not in game?); you should run a test on your memory with Memtest86:

http://www.memtest86.com/download.htm

Constant Crashing Even While Doing Nothing

in Account & Technical Support

Posted by: Katsu.1708

Katsu.1708

Gandarlf.3524 -

You only have 3 Gig of RAM – it looks like you are running out of memory. In your case, the only real options are to lower your graphics settings or get more RAM and install a 64 bit OS.

I actually have 8GB of RAM, I’m not sure why it’d be showing anything less. I saw someone with a similar issue (same error) and as you see there it’s saying it’s having trouble loading certain textures and a problem with the size of certain textures.

Because of this, I tried to run on my necro for a couple hours and have not encountered the same problem. This may be occurring only on my guardian (asura, mix of cultural armor), but I need to run through it a little more.

As well, this occurs when nothing else is running (only Guild Wars) and when I’ve no other characters around – like in Ebonhawke. I’ve turned some of the options down from the ‘detect my graphics’ mode, but it hasn’t seemed to effect anything. The game runs exactly the same in either case until it crashes outright.

Constant Crashing Even While Doing Nothing

in Account & Technical Support

Posted by: abomally.2694

abomally.2694

Gandarlf.3524 has 3 Gig, yours is correctly showing 8.

Constant Crashing Even While Doing Nothing

in Account & Technical Support

Posted by: Katsu.1708

Katsu.1708

Gandarlf.3524 has 3 Gig, yours is correctly showing 8.

Ah, sorry about the misunderstanding.

And no, the PC has not crashed on anything else.
I tried the fix that I saw the admins stating – reinstall my video drivers, but no luck.
Either way, I appreciate you trying to help!

Constant Crashing Even While Doing Nothing

in Account & Technical Support

Posted by: Katsu.1708

Katsu.1708

So, I reinstalled from scratch and I’m still getting that SAME error. 000000ec

I get it quite a lot on my guardian and I’ve received it once (out of hours of play each) on my guardian and necro.

Constant Crashing Even While Doing Nothing

in Account & Technical Support

Posted by: Katsu.1708

Katsu.1708

I’ve crashed 4 times in the past 20 minutes with the same error. No matter what character I’m using. I’ve crashed at least 2 of those times on minimum (full minimum) graphics. 1 of those 4 times I was doing absolutely nothing – waiting on a wall with other people.