Guild Wars 2

I’m getting crashes constantly. Sometimes it won’t happen for 10 or 20 minutes, others it is every 5 minutes. I’m not sure what’s causing it. I’ve already tried running the repair, and the install is only a week old. Here’s the crash report.

—> Crash <—
Exception: c000001d
App: Gw2.exe
Pid: 5792
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16329
When: 2012-12-19T08:02:07Z 2012-12-19T03:02:07-05:00
Uptime: 0 days 0:11:28
Flags: 0

—> System <—
Name: TheMachine
IpAddr: 192.168.1.4
Processors: 4 [GenuineIntel:6:10:9]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 4810MB/ 8086MB 59%
Paged: 12017MB/16170MB 74%
Virtual: 2417MB/ 4095MB 59%
Load: 40%
CommitTotal: 4152MB
CommitLimit: 16170MB
CommitPeak: 4461MB
SystemCache: 2822MB
HandleCount: 23382
ProcessCount: 66
ThreadCount: 949

—> Process Memory <—
Private: 1380MB
WorkingSet: 1075MB
PeakWorkingSet: 1097MB
PageFaults: 1608614

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Error Logs <—
t bone ‘fxwristr’, there’s no bone with that name.
Model ‘0×007925’: Can’t unlink child ‘0×00e21b’ from parent bone ‘fxwristl’, there’s no bone with that name.
Model ‘0×00fc4c’: UnlinkModel called on CModel without LinkComponent
Model ‘0×0059a8’: UnlinkModel called on CModel without LinkComponent
Model ‘0×00f3bb’: UnlinkModel called on CModel without LinkComponent
Model ‘0×00ea9e’: UnlinkModel called on CModel without LinkComponent
Model ‘0×07ddff’: Missing anim or fallbacks: teambupdown
Model ‘0×0071f7’: Missing anim or fallbacks: tgtrunlrunr
Model ‘0×010293’: UnlinkModel called on CModel without LinkComponent
Texture missing mip chain: 0×00ecaf
Model ‘0×012bef’: Missing anim or fallbacks: zeropose
Model ‘0×011e64’: Missing anim or fallbacks: zeropose
Model ‘0×00f644’: Can’t link child ‘0×00ce50’ to parent bone ‘fxtip’, there’s no bone with that name. Linking to root instead
Model ‘0×007209’: Can’t link child ‘0×00dcbb’ to parent bone ‘fxtip’, there’s no bone with that name. Linking to root instead
Model ‘0×00f644’: Can’t unlink child ‘0×00ce50’ from parent bone ‘fxtip’, there’s no bone with that name.
Model ‘0×007209’: Can’t unlink child ‘0×00dcbb’ from parent bone ‘fxtip’, there’s no bone with that name.
Model ‘0×010299’: UnlinkModel called on CModel without LinkComponent
Model ‘0×0070a3’: Missing anim or fallbacks: ugtidlewlkb
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×01026c’: UnlinkModel called on CModel without LinkComponent
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×0070a3’: Missing anim or fallbacks: wgtalrtwlkb
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×07ddff’: Missing anim or fallbacks: teambupdown
Model ‘0×0070a3’: Missing anim or fallbacks: wgtalrtwlkb
Texture missing mip chain: 0×00ecaf
Model ‘0×012bef’: Missing anim or fallbacks: zeropose
Model ‘0×011e64’: Missing anim or fallbacks: zeropose

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×6798
Version = 8.17.0010.1151
Description = AMD Radeon HD 7900 Series
Compat = 0×00000000
VidMem = 2738 MB

update your drivers from amd.com?

I’m having the same problem and it looks like we have a similar setup (Intel CPU, 8gb RAM, AMD Radeon HD 7950). I’ve tried upgrading and downgrading my video card drivers without any success — although I have yet to try the beta drivers.

This game was working fine for me until this past week…

My Drivers are updated, tried a fresh install again and it’s still crashing :\

I too have had this same crashing error since the update hit the night of the 18th… 20 hrs ago, I just keep re scanning the files and dl’ing though I haven’t messed with the graphics.

Even if I repair it, it crashes less than 5 minutes later. This is pretty awful. All I wanna do is play my Warrior.

@Iokau, do you have turbo or overclock settings on your CPU?

@Morbis do you have MSI afterburner or mumble or some software that does overlay on the screen?

kirito.4138:

@Iokau, do you have turbo or overclock settings on your CPU?

Yes, I have it overclocked to 5.0. Turbo is off, though.

kirito.4138:

@Morbis do you have MSI afterburner or mumble or some software that does overlay on the screen?

Nope. I made some progress though. I found a spot in LA that would make me crash consistently when logging in with the Best Appearance preset but not Best Performance. After systematically lowering values for each individual display setting, I found the culprit — Textures.

I turned Textures down to medium and made tweaks in the catalyst control center as outlined in this post: https://forum-en.gw2archive.eu/forum/support/tech/FPS-and-Performance-based-issues-1

I’ve been running in WvW nicely for about an hour now…

Iokau.3574:

kirito.4138:

@Iokau, do you have turbo or overclock settings on your CPU?

Yes, I have it overclocked to 5.0. Turbo is off, though.

Try to run it at stock and not overclocked. c000001d seems to be related to overclocking stability.

btw: 5.0ghz for intel cpu? thats mighty high and hot isn’t it? what cpu would that be?

@Morbis
Are you running 32bit OS?

Nope, I’m running Windows 7 64-bit

kirito.4138:

Try to run it at stock and not overclocked. c000001d seems to be related to overclocking stability.

btw: 5.0ghz for intel cpu? thats mighty high and hot isn’t it? what cpu would that be?

i5-3570k. I have a pretty amazing cooler on it, so it can run a Prime95 test over night without going over 90*. I’ll try running it at stock and report back.

Crashed after 2 PvP matches, didn’t even get a bug report :\

Edit: Crashed again a few seconds after logging back in. Here is the error report I got:
*--> Crash <--*
Exception: c000001d
App: Gw2.exe
Pid: 6344
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16329
When: 2012-12-20T02:53:43Z 2012-12-19T21:53:43-05:00
Uptime: 0 days 0:00:53
Flags: 0

*--> System <--*
Name: THEMONSTER
IpAddr: 192.168.1.4
Processors: 4 [GenuineIntel:6:10:9]
OSVersion: Windows 6.1 (64 bit)

*--> System Memory <--*
Physical: 5054MB/ 8086MB 62%
Paged: 12241MB/16170MB 75%
Virtual: 2503MB/ 4095MB 61%
Load: 37%
CommitTotal: 3928MB
CommitLimit: 16170MB
CommitPeak: 4506MB
SystemCache: 2251MB
HandleCount: 25606
ProcessCount: 76
ThreadCount: 1080

*--> Process Memory <--*
Private: 1292MB
WorkingSet: 906MB
PeakWorkingSet: 906MB
PageFaults: 413726

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

*--> Error Logs <--*
Texture missing mip chain: 0x00ecaf
Model ’0x012bef’: Missing anim or fallbacks: zeropose
Model ’0x011e64’: Missing anim or fallbacks: zeropose

*--> DirectX Device Info <--*
VendorId = 0x1002
DeviceId = 0x6798
Version = 8.17.0010.1151
Description = AMD Radeon HD 7900 Series
Compat = 0x00000000
VidMem = 2738 MB

Left out the Trace, Code, and Stack parts cause it is too long.