Constant crashing, not allowing reopen

Constant crashing, not allowing reopen

in Account & Technical Support

Posted by: Gideon.2560

Gideon.2560

Hey folks! for the past month or so ive been having a serious issue with crashing, it can happen at any time in the game at random, the sounds will glitch out and it sounds like a dubstep seizure, and the screen will freeze. after a while it will return and i have to use task manager to close Guild wars 2, if i try to reopen the game this message appears.

If anyone has any advice or has been experiencing the same problems let me know.

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Constant crashing, not allowing reopen

in Account & Technical Support

Posted by: Gideon.2560

Gideon.2560

I tried reinstalling the game today but that did nothing

Constant crashing, not allowing reopen

in Account & Technical Support

Posted by: Shadyia.8706

Shadyia.8706

Many people are having this problem. GW2 has become unplayable to me. The list of things I have done to try and fix this is long. I’ve even had a professional IT friend go over my computer.

Anet did something at the end of October, but whatever they did is only effecting a few thousand players. I know they are trying to work with the people having these problems (I’ve gotten about 6 messages from support offering ideas), but it seems the problem is much larger than any solution they have.

They have also said no fix is coming in the next patch.

So as they say, that’s that.

Constant crashing, not allowing reopen

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Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi Gideon – Is your Documents folder in its default location or have you moved it to a different drive?

Constant crashing, not allowing reopen

in Account & Technical Support

Posted by: Gideon.2560

Gideon.2560

Hi Gideon – Is your Documents folder in its default location or have you moved it to a different drive?

Its in the default spot

Constant crashing, not allowing reopen

in Account & Technical Support

Posted by: Gideon.2560

Gideon.2560

the crashing appears to be happening less frequently, but it is still annoying

Constant crashing, not allowing reopen

in Account & Technical Support

Posted by: Karl.7631

Karl.7631

If the file Local.dat is indeed unused but also unwritable, then perhaps is it corrupt or does not exist? The freezes you describes also sounds like faulty hardware.

Few suggestions :

1. I would first run chkdsk utility. http://www.speed-up-pc.org/speed_up_hardware/chkdsk_utility.php

2. If issue still happens, I’d try to reinstall game. *Edit : Did not read you did already

3. If not, I’d test with another hard drive.

Are you able to tell if this issue occurs with other games than GW2? Is there something else outside the game that could make you believe hardware’s the issue?

(edited by Karl.7631)

Constant crashing, not allowing reopen

in Account & Technical Support

Posted by: Gideon.2560

Gideon.2560

If the file Local.dat is indeed unused but also unwritable, then perhaps is it corrupt or does not exist? The freezes you describes also sounds like faulty hardware.

Few suggestions :

1. I would first run chkdsk utility. http://www.speed-up-pc.org/speed_up_hardware/chkdsk_utility.php

2. If issue still happens, I’d try to reinstall game. *Edit : Did not read you did already

3. If not, I’d test with another hard drive.

Are you able to tell if this issue occurs with other games than GW2? Is there something else outside the game that could make you believe hardware’s the issue?

all other games ive played have no problems, ill try what you said though, thank you

Constant crashing, not allowing reopen

in Account & Technical Support

Posted by: Gideon.2560

Gideon.2560

i checked my disk and whatnot, nothing seems wrong. unfortunatly the game has litterally become unplayable, after i load my current zone i crash before i can even move my mouse.