Crash after 5 minutes

Crash after 5 minutes

in Account & Technical Support

Posted by: Syrpharon.7491

Syrpharon.7491

Hi guys, the problems have returned: I log in, play for 5 minutes, then screen freezes and the pc reboots.

I suspect I have to settle my GPU for good, but I don’t know how, so If you could help me I’d be very grateful.

Also somehow loading screens have become slower than before and I often see the game loads windows like inventory or character panel slower.
I get a drop in the FPS just by having the guild panel on.

My specs are

AMD Phenom II x4 965 Processor
8 Gb RAM
The graphic card you can see in the image
Windows 7 Ultimate 64-bit SP1

Attachments:

Crash after 5 minutes

in Account & Technical Support

Posted by: Ilithis Mithilander.3265

Ilithis Mithilander.3265

Hi guys, the problems have returned: I log in, play for 5 minutes, then screen freezes and the pc reboots.

I suspect I have to settle my GPU for good, but I don’t know how, so If you could help me I’d be very grateful.

Also somehow loading screens have become slower than before and I often see the game loads windows like inventory or character panel slower.
I get a drop in the FPS just by having the guild panel on.

My specs are

AMD Phenom II x4 965 Processor
8 Gb RAM
The graphic card you can see in the image
Windows 7 Ultimate 64-bit SP1

I noticed you posted the idle temperature of your graphics card. What is the load temperature of your graphics card? Play Guild Wars 2 for a few minutes, then check the temperature.

Primary Guild: Testing Eternity [TE]
Chloe (Version 3):
[i7 930 @ 4.1Ghz (1.3875V) w/Cooler Master 120M][Gigabyte G1 Gaming GTX 970 (stock)]

Crash after 5 minutes

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Syrpharon – This sounds like it might need some further investigation. I’d recommend submitting a technical support ticket so that we can better assist you with this issue one on one.

Crash after 5 minutes

in Account & Technical Support

Posted by: Syrpharon.7491

Syrpharon.7491

Hi guys, the problems have returned: I log in, play for 5 minutes, then screen freezes and the pc reboots.

I suspect I have to settle my GPU for good, but I don’t know how, so If you could help me I’d be very grateful.

Also somehow loading screens have become slower than before and I often see the game loads windows like inventory or character panel slower.
I get a drop in the FPS just by having the guild panel on.

My specs are

AMD Phenom II x4 965 Processor
8 Gb RAM
The graphic card you can see in the image
Windows 7 Ultimate 64-bit SP1

I noticed you posted the idle temperature of your graphics card. What is the load temperature of your graphics card? Play Guild Wars 2 for a few minutes, then check the temperature.

Just now I’ve tried to open the game to screen the temp but it did the same things of before in the character screen, almost immediately.

It could be the temp though, because I do remember that the game runs ok at night, while is cooler, but freezes and crashes on daytime, while is way too hot

The temp though usually goes around 53 – 56° while the game is running, and the activity panel shows 42 – 48% activity (this is all on the Amd control center panel)

Crash after 5 minutes

in Account & Technical Support

Posted by: Ilithis Mithilander.3265

Ilithis Mithilander.3265

Hi guys, the problems have returned: I log in, play for 5 minutes, then screen freezes and the pc reboots.

I suspect I have to settle my GPU for good, but I don’t know how, so If you could help me I’d be very grateful.

Also somehow loading screens have become slower than before and I often see the game loads windows like inventory or character panel slower.
I get a drop in the FPS just by having the guild panel on.

My specs are

AMD Phenom II x4 965 Processor
8 Gb RAM
The graphic card you can see in the image
Windows 7 Ultimate 64-bit SP1

I noticed you posted the idle temperature of your graphics card. What is the load temperature of your graphics card? Play Guild Wars 2 for a few minutes, then check the temperature.

Just now I’ve tried to open the game to screen the temp but it did the same things of before in the character screen, almost immediately.

It could be the temp though, because I do remember that the game runs ok at night, while is cooler, but freezes and crashes on daytime, while is way too hot

The temp though usually goes around 53 – 56° while the game is running, and the activity panel shows 42 – 48% activity (this is all on the Amd control center panel)

Well 56C isn’t a problem for your GPU. I would expect it to use more than 50% usage though. Perhaps your graphics card isn’t totally being utilized or perhaps your graphics options are set lower than needed. Was this temperature reading during the daytime or nighttime?

What about the temperature of your CPU? Can we get and idle and load temperature of that as well?

Primary Guild: Testing Eternity [TE]
Chloe (Version 3):
[i7 930 @ 4.1Ghz (1.3875V) w/Cooler Master 120M][Gigabyte G1 Gaming GTX 970 (stock)]

Crash after 5 minutes

in Account & Technical Support

Posted by: Syrpharon.7491

Syrpharon.7491

Hi guys, the problems have returned: I log in, play for 5 minutes, then screen freezes and the pc reboots.

I suspect I have to settle my GPU for good, but I don’t know how, so If you could help me I’d be very grateful.

Also somehow loading screens have become slower than before and I often see the game loads windows like inventory or character panel slower.
I get a drop in the FPS just by having the guild panel on.

My specs are

AMD Phenom II x4 965 Processor
8 Gb RAM
The graphic card you can see in the image
Windows 7 Ultimate 64-bit SP1

I noticed you posted the idle temperature of your graphics card. What is the load temperature of your graphics card? Play Guild Wars 2 for a few minutes, then check the temperature.

Just now I’ve tried to open the game to screen the temp but it did the same things of before in the character screen, almost immediately.

It could be the temp though, because I do remember that the game runs ok at night, while is cooler, but freezes and crashes on daytime, while is way too hot

The temp though usually goes around 53 – 56° while the game is running, and the activity panel shows 42 – 48% activity (this is all on the Amd control center panel)

Well 56C isn’t a problem for your GPU. I would expect it to use more than 50% usage though. Perhaps your graphics card isn’t totally being utilized or perhaps your graphics options are set lower than needed. Was this temperature reading during the daytime or nighttime?

What about the temperature of your CPU? Can we get and idle and load temperature of that as well?

About the graphic options, it could be, because I had to set them like this or no game, may it be GW2 or another, would have gone without rebooting.
Infact I don’t have any clue how to balance these settings, but the worst part is, nobody on the internet seems to have a clue about how to settle your GPu and memory right.
Other than the values you see in the Amd control panel, everything else reboots my pc.

About the CPU temp, according to ASrock extreme Tuner, they are at 41 C° while running GW2.
The readings I gave you before were also done on daytime.

Crash after 5 minutes

in Account & Technical Support

Posted by: Ilithis Mithilander.3265

Ilithis Mithilander.3265

Hi guys, the problems have returned: I log in, play for 5 minutes, then screen freezes and the pc reboots.

I suspect I have to settle my GPU for good, but I don’t know how, so If you could help me I’d be very grateful.

Also somehow loading screens have become slower than before and I often see the game loads windows like inventory or character panel slower.
I get a drop in the FPS just by having the guild panel on.

My specs are

AMD Phenom II x4 965 Processor
8 Gb RAM
The graphic card you can see in the image
Windows 7 Ultimate 64-bit SP1

I noticed you posted the idle temperature of your graphics card. What is the load temperature of your graphics card? Play Guild Wars 2 for a few minutes, then check the temperature.

Just now I’ve tried to open the game to screen the temp but it did the same things of before in the character screen, almost immediately.

It could be the temp though, because I do remember that the game runs ok at night, while is cooler, but freezes and crashes on daytime, while is way too hot

The temp though usually goes around 53 – 56° while the game is running, and the activity panel shows 42 – 48% activity (this is all on the Amd control center panel)

Well 56C isn’t a problem for your GPU. I would expect it to use more than 50% usage though. Perhaps your graphics card isn’t totally being utilized or perhaps your graphics options are set lower than needed. Was this temperature reading during the daytime or nighttime?

What about the temperature of your CPU? Can we get and idle and load temperature of that as well?

About the graphic options, it could be, because I had to set them like this or no game, may it be GW2 or another, would have gone without rebooting.
Infact I don’t have any clue how to balance these settings, but the worst part is, nobody on the internet seems to have a clue about how to settle your GPu and memory right.
Other than the values you see in the Amd control panel, everything else reboots my pc.

About the CPU temp, according to ASrock extreme Tuner, they are at 41 C° while running GW2.
The readings I gave you before were also done on daytime.

I think you might be referring to overclocking your GPU which we want to avoid at the moment. I was talking about the Guild Wars 2 graphics options in the game. Perhaps you can set the graphic settings in game to utilize the GPU better/more.

Your CPU temperature is well within limits, the max temperature is 65C.

Maybe its a hard drive issue, to perform a check disk do the following:
Open ‘My Computer’ and right click on the hard drive that Guild Wars 2 is on. Click ‘Properties’ and a new window pops up. Go to the ‘Tools’ tab and click on the ‘Check now…’ button. Then, just follow the guide from there to finish the check disk.

Primary Guild: Testing Eternity [TE]
Chloe (Version 3):
[i7 930 @ 4.1Ghz (1.3875V) w/Cooler Master 120M][Gigabyte G1 Gaming GTX 970 (stock)]