Guild Wars 2

I don’t know what to do. I’ve red all the crashing threads, here, and I’ve tried all the solutions proposed, but nothing happen.
Usually I crash in Lion’s Arch or when I change map (before this new patch my PC used to restart automatically in particular spots like Spider boss in TA dungeon or in caves in Sylvari’s map, but I’m avoiding that zones so I don’t know if I still have this problem), but with this new patch I can’t stay online for more than 5 minutes, in Kessex Hills, and I can’t play in this way.

This is the last error message I took from error box:

_"*—> Crash <—*
Out of Memory: arena=Environment, cat=Prop Packfile, allocBytes=5436592, arenaBytes=127874608, fallbackBytes=19809124, align=0 ,
App: Gw2.exe
Pid: 4460
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 23244
When: 2013-09-11T11:58:16Z 2013-09-11T13:58:16+02:00
Uptime: 0 days 0:24:21
Flags: 0

• System <—*
  Processors: 4 [GenuineIntel:6:15:11]
  OSVersion: Windows 6.1 (32 bit)

• System Memory <—*
  Physical: 412MB/ 3071MB 13%
  Paged: 2514MB/ 6140MB 40%
  Virtual: 59MB/ 2047MB 2%
  Load: 86%
  CommitTotal: 3625MB
  CommitLimit: 6140MB
  CommitPeak: 3887MB
  SystemCache: 14926MB
  HandleCount: 26183
  ProcessCount: 62
  ThreadCount: 983

• Process Memory <—*
  Private: 1559MB
  WorkingSet: 1481MB
  PeakWorkingSet: 1489MB
  PageFaults: 1208964

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7600.16385 (64/32-bit compatible)]

• ClientContextThreadProc Thread 0×1338 <—*

• Trace <—*
  Pc:006d0ab4 Fr:3aa7fcf0 Rt:006d25ed Arg:00000000 0000007c 014608ac 0000044d
  Pc:006d25ed Fr:3aa7fd10 Rt:006d2729 Arg:0000000d 00000000 00000000 014608ac

• Thread registers <—*
  eax=3aa7f794 ebx=00000000 ecx=014608ac edx=00000000 esi=7564b69a edi=00000005
  eip=006d0ab4 esp=3aa7fba8 ebp=3aa7fcf0
  cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246

• Code <—*
  006D0A94 e80787ff ff8b4d14 8b95ecfe ffff83c4 ……M………
  006D0AA4 286a0051 528d95fc feffffb9 05000000 (j.QR………..
  006D0AB4 e8e70201 008b4dfc 5f5e33cd 5be8933b ……M._^3.[..;
  006D0AC4 27008be5 5dc21400 cccccccc 558bec8b ’…]…….U…
  006D0AD4 45086a00 50e892fd ffff5dc2 0400cccc E.j.P…..]…..
  006D0AE4 cccccccc cccccccc cccccccc 8b0d3497 …………..4.

• Stack <—*
  3AA7FBA8 006d0ab9 014608ac 0000044d 00000000 ..m…F.M…….
  3AA7FBB8 0000007c 00000000 0052f4b0 00000000 |………R…..
  3AA7FBC8 00000000 012e4364 016e92f8 00000000 ….dC….n…..
  3AA7FBD8 079f3630 014608ac 00000000 012d96c4 06….F…….-.
  3AA7FBE8 013825cc 6e657261 6e453d61 6f726976 .%8.arena=Enviro

• Error Logs <—*
  files and attempting again
  TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(153244) whiteBox(false). Evicting unused model files and attempting again
  TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(180708) whiteBox(false). Evicting unused model files and attempting again

• DirectX Device Info <—*
  VendorId = 0×1002
  DeviceId = 0×9460
  Version = 8.14.0010.0678
  Description = ATI Radeon HD 4800 Series
  Compat = 0×00000000
  VidMem = 2298 MB_

These are the characteristics of my PC:

Intel Core2 Quad CPU
Q6600 @2.40 GHz
Ram – 3 GB
OS – Windows 7, 32 bit
GC – Radeon HD 4890

I don’t know if all these crashes depend on my GC, but I currently have setted my video options by clicking on Autodetect, medium Animations, no Reflections and no Shadows.
My audio is setted on: fastest Sound Quality, shorter Music Interval and Lowest Latency in Mixing Buffer Size…

The post you had is very outdated. The date in January 31, 2013. The latest crash is always at the bottom of the file. They recently moved the file to APPDATA\Guild Wars 2\

Wups, sorry. I edited my post with the last crash log in the ArenaNet file. This is the same report that I can find in the AppData\Guild Wars 2

That is still an old crash log(Date is 11Sep13)

%APPDATA%\Guild Wars 2\

is where the logs should be. Make sure when typing that into the search bar you include the % signs.

Ok, this should be the last:

_*—> Crash <—*
OOM: arena=Default, cat=Gr Texture, allocBytes=4162804, arenaBytes=279785264, fallbackBytes=18186980, align=0 ,
App: Gw2.exe
Pid: 4964
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 25436
When: 2013-10-30T17:53:18Z 2013-10-30T18:53:18+01:00
Uptime: 0 days 0:14:27
Flags: 0

• System <—*
  Processors: 4 [GenuineIntel:6:15:11]
  OSVersion: Windows 6.1 (32 bit)

• System Memory <—*
  Physical: 201MB/ 3071MB 6%
  Paged: 2306MB/ 6140MB 37%
  Virtual: 48MB/ 2047MB 2%
  Load: 93%
  CommitTotal: 3834MB
  CommitLimit: 6140MB
  CommitPeak: 3841MB
  SystemCache: 3246MB
  HandleCount: 27346
  ProcessCount: 61
  ThreadCount: 991

• Process Memory <—*
  Private: 1673MB
  WorkingSet: 1561MB
  PeakWorkingSet: 1561MB
  PageFaults: 1259527

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7600.16385 (64/32-bit compatible)]

• ClientContextThreadProc Thread 0×434 <—*

• Trace <—*
  Pc:006e0564 Fr:3ac1fd44 Rt:006e209d Arg:00000000 00000031 013d931c 000010a7
  Pc:006e209d Fr:3ac1fd64 Rt:006e21d9 Arg:00000005 00000000 00000000 013d931c

• Thread registers <—*
  eax=3ac1f7e8 ebx=00000000 ecx=013d931c edx=00000000 esi=75deb69a edi=00000005
  eip=006e0564 esp=3ac1fbfc ebp=3ac1fd44
  cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00200246

• Code <—*
  006E0544 e86784ff ff8b4d14 8b95ecfe ffff83c4 .g….M………
  006E0554 286a0051 528d95fc feffffb9 05000000 (j.QR………..
  006E0564 e8b70201 008b4dfc 5f5e33cd 5be8e38e ……M._^3.[…
  006E0574 27008be5 5dc21400 cccccccc 558bec8b ’…]…….U…
  006E0584 45086a00 50e892fd ffff5dc2 0400cccc E.j.P…..]…..
  006E0594 cccccccc cccccccc cccccccc 8b0dbc59 ……………Y

• Stack <—*
  3AC1FBFC 006e0569 013d931c 000010a7 00000000 i.n…=………
  3AC1FC0C 00000031 00000000 003f84f4 00000000 1………?…..
  3AC1FC1C 00000000 011582e4 01715580 00000000 ………Uq…..

• Error Logs <—*
  856) whiteBox(false). Evicting unused model files and attempting again
  TRY_ALLOC failure on arena(Character) category(Character Packfile) size(16732) whiteBox(false). Evicting unused model files and attempting again
  TRY_ALLOC failure on arena(Character) category(Character Packfile) size(21692) whiteBox(false). Evicting unused model files and attempting again

• DirectX Device Info <—*
  VendorId = 0×1002
  DeviceId = 0×9460
  Version = 8.17.0010.1129
  Description = ATI Radeon HD 4800 Series
  Compat = 0×00000000
  VidMem = 2297 MB_

OOM: arena=Default, cat=Gr Texture, allocBytes=4162804, arenaBytes=279785264, fallbackBytes=18186980, align=0

This basically means your are “Out of Memory”.

How much physical memory do you have on your system? You are using Windows 32bit and therefore are limited in to ~3GB worth of memory. Windows will then allocate even less for processes.

Process Memory <—*
Private: 1673MB
WorkingSet: 1561MB
PeakWorkingSet: 1561MB
PageFaults: 1259527 (ignore the word “fault”; doesn’t mean anything bag)

I can’t remember the exact meaning of each. But I would try lowering some of your graphics settings as they may be requiring more memory than you are being allowed to use.

Yep, my memory is exactly 3GB . I understand nothing of computers, but the GC has its own memory, shouldn’t be sufficient to play? In any case all my graphic settings are medium-low, I’ll try to lower everything, even if play with these settings could be really bad…

Upgrade to a 64bit OS.

When u buy a copy of Windows u get both 32 and 64bit. So u can use ur current Key code to download and install (or install from CD) the 64bit version.

minimum memory you really want is 4gb, but try a 64bit OS first befor spending money trying to fix it.

Alot of people still get OOM crashes with 4gb of ram since a 32bit OS tends ot miss us 4gb, trying to use all 4 gb when in actual fact there is only 3.6gb available due to the way the OS works.

Twonineone.3490:

Yep, my memory is exactly 3GB . I understand nothing of computers, but the GC has its own memory, shouldn’t be sufficient to play? In any case all my graphic settings are medium-low, I’ll try to lower everything, even if play with these settings could be really bad…

Nope. That is different pool of memory that is used in a different way.

Im getting the dreaded black screen issue since this latest content was released.

Its not an AMD driver issue on my side as it has always been set correctly & ran fine.
Im getting a black screen & having to force close EVERY time i play now and sods law most of the time halfway through questing etc..

VERY ticked off an even more so that support is pushing you through hoops to get a response..

Purchased product, product doesnt work.. fix it..simple.

Ok, thanks guys, I’ll try)