Crash log

Crash log

in Account & Technical Support

Posted by: Lahel.6381

Lahel.6381

Could someone help me out here, I have no idea how to read a crash log

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Crash log

in Account & Technical Support

Posted by: Lahel.6381

Lahel.6381

bump bump
/15 char

Crash log

in Account & Technical Support

Posted by: Xystus.3241

Xystus.3241

Exception: c0000005

That error is such a generic windows error; it will be hard to pinpoint. The error basically means “I tried to do something, but couldn’t do it or didn’t have permissions and I am not going to tell you why”.

Please do the following and try the game out.

1) delete your local.dat file
-click start
-type in

%APPDATA%\Guild Wars 2
-delete the file

2) run a repair of the game
Follow this link to run the game with the -repair option
http://wiki.guildwars2.com/wiki/Command_line_arguments

3) Verify your operating system files:
http://pcsupport.about.com/od/toolsofthetrade/ht/sfc-scannow.htm

4) check the file system for errors using the command “chkdsk /f C:”
http://technet.microsoft.com/en-us/magazine/ee872425.aspx

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse

Crash log

in Account & Technical Support

Posted by: Lahel.6381

Lahel.6381

Exception: c0000005

That error is such a generic windows error; it will be hard to pinpoint. The error basically means “I tried to do something, but couldn’t do it or didn’t have permissions and I am not going to tell you why”.

Please do the following and try the game out.

1) delete your local.dat file
-click start
-type in

%APPDATA%\Guild Wars 2
-delete the file

2) run a repair of the game
Follow this link to run the game with the -repair option
http://wiki.guildwars2.com/wiki/Command_line_arguments

3) Verify your operating system files:
http://pcsupport.about.com/od/toolsofthetrade/ht/sfc-scannow.htm

4) check the file system for errors using the command “chkdsk /f C:”
http://technet.microsoft.com/en-us/magazine/ee872425.aspx

Hello, thanks for the reply. I did all 4 things and the problems persist. When I ran #3 and #4 it returned with 0 errors detected.

Crash log

in Account & Technical Support

Posted by: Xystus.3241

Xystus.3241

I would suggest running at least the Windows Memory tool next:

http://windows.microsoft.com/en-us/windows7/diagnosing-memory-problems-on-your-computer

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse