Crash on startup

Crash on startup

in Account & Technical Support

Posted by: UgaBuga.6457

UgaBuga.6457

Q:

For some reason i cannot start up GW2, it just crashes right when it comes to character screen.

I dont know if this has anything to do with me putting it into “windowed fullscreen” mode yesterday.

—> Crash <—
Exception: c0000005
Memory at address c53805f5 could not be read
App: Gw2.exe
Pid: 3136
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 15544
Module: igdumd32.dll
When: 2012-09-19T15:03:01Z 2012-09-19T17:03:01+02:00
Uptime: 0 days 0:00:59
Flags: 0

—> System <—
Name: —-————
IpAddr:————————
Processors: 4 [GenuineIntel:6:10:7]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 5216MB/ 8043MB 64%
Paged: 12204MB/16085MB 75%
Virtual: 2663MB/ 4095MB 65%
Load: 35%
CommitTotal: 3881MB
CommitLimit: 16085MB
CommitPeak: 4063MB
SystemCache: 1547MB
HandleCount: 28457
ProcessCount: 105
ThreadCount: 1125

—> Process Memory <—
Private: 968MB
WorkingSet: 249MB
PeakWorkingSet: 353MB
PageFaults: 233087

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Thread 0×160c <—

—> Trace <—
Pc:0dd322d7 Fr:0ee9fb08 Rt:00000000 Arg:0e3c7af8 00000000 00000001 00000000

—> Thread registers <—
eax=c53805d9 ebx=0e48f9f0 ecx=00587a2f edx=0e189164 esi=0e3c7b88 edi=0e400e70
eip=0dd322d7 esp=0ee9f980 ebp=0ee9fb08
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010282

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×0df4
Version = 9.18.0013.0479
Description = NVIDIA GeForce GT 540M
Compat = 0×00100800
VidMem = 4047 MB

ArenaNet… I thought you listened to the community? what a load of bull…
But if you happen to do, listen to this thread…

Crash on startup

in Account & Technical Support

Posted by: lucasktyo.6304

lucasktyo.6304

I had an issue this morning where my game wouldn’t show in the screen, it was minimized (I was playing on windowed mode last night). I right clicked the minimized GW2 icon and clicked “Maximize” and it worked. Not sure if that’s what happening to you, but you could try.

Crash on startup

in Account & Technical Support

Posted by: UgaBuga.6457

UgaBuga.6457

I had an issue this morning where my game wouldn’t show in the screen, it was minimized (I was playing on windowed mode last night). I right clicked the minimized GW2 icon and clicked “Maximize” and it worked. Not sure if that’s what happening to you, but you could try.

Not it crashes, i get an error. :/

ArenaNet… I thought you listened to the community? what a load of bull…
But if you happen to do, listen to this thread…