Guild Wars 2

I am not a technical computer person?! I like to game, and my game keeps crashing, I’ve had it a while. I stopped playing for a time due to exams, and then now starting up again, I’ve had the crash before, like months ago? I can go up to 1 hour playing without it crashing, and it’s bloody annoying, I don’t know if it’s my computer or what???

I don’t want to post the large amount I got from the error report so I’m attaching a document with it in, I think this only records 3 of my crashes, while the third one is extra long somehow? I deleted my last document which also had quite a few logs on….

Agghhh what’s going on?!

Hard to say, but I can help make some few educated guesses. I would try running memtest on each individual stick of RAM in your system. You can find memtest to download here:
http://www.memtest.org/

I recommend using the flash drive installer version which makes using memtest really simple. memtest essentially checks your RAM for errors which is sometimes where c0…05 error comes from.

https://forum-en.gw2archive.eu/forum/support/tech/Info-Request-Error-7/page/4

Check out if you have this on there. Read the stickied

Ashley Segovia.8276:

Hi redkite, are you using a 32-bit or a 64-bit operating system? From what I can tell you’ve got some Out of Memory crash errors in the crashlog and this could be a limitation of your 32-bit operating system if your overall system memory exceeds (about) 3.5 GB.

He is indeed using a 32-bit OS according to the crash.txt that was linked. I do find it strange that some systems with 2GB of RAM, like my siblings’ computer, can run the game without a hitch, but then systems like this where they have more, but run into issues.

Also, the RAM used in that crash.txt is approximately 1.5GB of the 3.5GB available, but I’m not sure if this is RAM used by the whole system or RAM used by the game itself. Also, whether if this is RAM used just prior to the crash or just after the crash (which would seem pointless) but I’m not the one who knows the inner workings on how these crash reports are created. =P

I have to say though, there is no reason to not be on a 64 bit system now that the transition is basically seamless as long as you have 64 bit hardware…which you should have for Guild Wars 2 anyways since 32 bit hardware is likely under or close to the minimum specification for the game.

same problem here.. crashing on startup..

• Crash <—*
  Exception: c0000005
  Memory at address 3b6dfcd4 could not be written
  App: Gw2.exe
  Pid: 4608
  Cmdline:
  BaseAddr: 00400000
  ProgramId: 101
  Build: 19091
  When: 2013-06-05T15:38:39Z 2013-06-05T17:38:39+02:00
  Uptime: 0 days 0:00:13
  Flags: 0

The game uses more than 3gb of memory but uses dx9 and only uses 3 heavy threads?
Seems that people with modern systems can’t have their cake and eat it too.

Using 64 bit Windows 7 here have 8gb ddr and same errors as all these fellows here. This happened tnx to latetst patch and somehow my windows got buggy after that since that patch if gotten 2 blue screens.
After i posted this i got the same bluescreen. Memory Management Windows 7 Bluescreen.
While GW2 gives memory error?? accidentally did not think so..

Repair option does not work getting same errors…

Its not our computer or our memory, its the game or the latest patch.

Yeah I think it is 32, but that’s ridiculous if it is my computer, it’s a fairly new and built one, and if it is the game how come this problem has been around for so long and not sorted, as I’ve seen it’s affecting a lot of people and maybe even putting them off playing? I’m fed up without trying to sound rude ;D

Draaky.2436:

Using 64 bit Windows 7 here have 8gb ddr and same errors as all these fellows here. This happened tnx to latetst patch and somehow my windows got buggy after that since that patch if gotten 2 blue screens.
After i posted this i got the same bluescreen. Memory Management Windows 7 Bluescreen.
While GW2 gives memory error?? accidentally did not think so..

Repair option does not work getting same errors…

You arent the only one. Since the last patch the game has effed up our system so it seems. I sent in a ticket with some crash files and ncsoft adviser files and the tech guy gave us some instructions. My husband followed them and it made our system restart and go blue screen more than once. What the bloody hell?

We did a system restore and I think we just plan on deleting the game and all of the GW2 files and downloading a new client/ file. We cannot risk any more errors. We have artwork back uped if there proceeds to be any more errors, but this issue is very serious.

mongolianmisfit.8350:

Draaky.2436:

Using 64 bit Windows 7 here have 8gb ddr and same errors as all these fellows here. This happened tnx to latetst patch and somehow my windows got buggy after that since that patch if gotten 2 blue screens.
After i posted this i got the same bluescreen. Memory Management Windows 7 Bluescreen.
While GW2 gives memory error?? accidentally did not think so..

Repair option does not work getting same errors…

You arent the only one. Since the last patch the game has effed up our system so it seems. I sent in a ticket with some crash files and ncsoft adviser files and the tech guy gave us some instructions. My husband followed them and it made our system restart and go blue screen more than once. What the bloody hell?

We did a system restore and I think we just plan on deleting the game and all of the GW2 files and downloading a new client/ file. We cannot risk any more errors. We have artwork back uped if there proceeds to be any more errors, but this issue is very serious.

Please comment when reinstalling will fix this problem. Even the 5/6Juni patch didnt fix this bug for me. Still getting ingame errors

I thought it would solve it, but of course, it didnt.

Deleted all GW2 files and reinstalled new file/client. After doing some spvp for about an hour or two, the game didnt even crash, it went straight into the blue screen mode. I was in the middle waiting for a tourney to start, I clicked on the trading post and the screen went black and the computer restarted. Going to do another run from game advisor and send anything else the I find to tech support. So, they have a build which is almost unplayable and can potentially cause system failures? Are you kidding me that we have to wait around twiddling our thumbs?

Having the exact same problem, I can play anywhere from 1 min to 30 mins with no issues, and then BAM the client crashes. Doesn’t matter what I’m doing, from WvW to previewing gear. First time I’ve had client crashes since the 2nd beta release.
I’m running an Nvidia 650 Ti boost with an i5 cpu at 3.2 GHz on 64-bit Windows 7 Ultimate, was working perfectly up until this afternoon, and now the game is barely playable. Tried running some other games to make sure it wasn’t my computer and everything else runs fine. After a bit of testing I found out that GW2 was causing my GPU to run at 79°C (174°F), which is WAY hotter than when running any other program. My guess is that something between the latest nvidia drivers and the latest gw2 patch is causing either a memory leak or just generally too much of a load on the GPU. Hopefully Anet are able to isolate the problem and fix it quickly, I just started to really get into WvW on my server

Having problems in WvW aswell. It will play for up to 30 mins then the game will crash and I get a blue screen. Don’t get this with any other games nor does the computer crash any other time. Have tried repairing the gw2 client with no luck. Hopefully this is resolved soon

Cynn.1490:

Having the exact same problem, I can play anywhere from 1 min to 30 mins with no issues, and then BAM the client crashes. Doesn’t matter what I’m doing, from WvW to previewing gear. First time I’ve had client crashes since the 2nd beta release.
I’m running an Nvidia 650 Ti boost with an i5 cpu at 3.2 GHz on 64-bit Windows 7 Ultimate, was working perfectly up until this afternoon, and now the game is barely playable. Tried running some other games to make sure it wasn’t my computer and everything else runs fine. After a bit of testing I found out that GW2 was causing my GPU to run at 79°C (174°F), which is WAY hotter than when running any other program. My guess is that something between the latest nvidia drivers and the latest gw2 patch is causing either a memory leak or just generally too much of a load on the GPU. Hopefully Anet are able to isolate the problem and fix it quickly, I just started to really get into WvW on my server

I think it’s a memory leak this will explain the bluescreens i got after the SSC part 2 patch.