Guild Wars 2

So, after yesterdays patch my game keeps crashing every 15-20 minutes. Im not the only one, all my guildies aswell and today everyone in WvW crashed while we were capturing an enemy tower.

My game keeps crashing AFTER EVERY SINGLE PATCH. I have never ever experienced a patch in this game, without this problem accoring the day or days after the patch.

What are Anet doing wrong all the time, and why dont they learn? I know it might not be easy to discover or fix, no hate towards Anet, its just after 8 months or something, and quite a few patched how come they still havent figured out a way to prevent this?

If it keeps happening after every single patch, why assume the problem is at their end and not yours?

lordkrall.7241:

If it keeps happening after every single patch, why assume the problem is at their end and not yours?

Well, if you could read my thread you would udnerstand. All of my guildies keeps having the problem aswell, and everyone on my server in WvW. After every patch, not just this one

Mysterious…

I had never any problems yet until today after any patch. never did my game crash because of patches.
My game crashed so far until today after 9 months of play just only 2 times and that was because I played the game too long without making breaks for my PC, so that the Memory Space from my PC (and its 16 GB RAM!!!) really ran out.
Both times it happend only whily playing massively WvW with huge amouts of players in action …

I guess, its absolutely not Anets fault that your game crashes.
It surely must be because of any other reason, because its surely not unnormal, that millions of players have absolutely no problems after patches, except you.

When your game crashes, the game automatically wants you to send Anet information about the crash via Email, best thing you could do is send the stuff out and go and have a talk with the Support and send them the text that stands in your Game Crash Report that pops up once your game crashed.

It will surely help them to help you identifying, what really the problem is.
But blaming Anet just only for your personal problems with the game is surely no solution at all.
Whether for you, nor for Anet!!

/whoah, this has been ninja moved by a moderator to an other place and title has been renamed, while I typed my stuff xD

Orpheal.8263:

Mysterious…

I had never any problems yet until today after any patch. never did my game crash because of patches.
My game crashed so far until today after 9 months of play just only 2 times and that was because I played the game too long without making breaks for my PC, so that the Memory Space from my PC (and its 16 GB RAM!!!) really ran out.
Both times it happend only whily playing massively WvW with huge amouts of players in action …

I guess, its absolutely not Anets fault that your game crashes.
It surely must be because of any other reason, because its surely not unnormal, that millions of players have absolutely no problems after patches, except you.

When your game crashes, the game automatically wants you to send Anet information about the crash via Email, best thing you could do is send the stuff out and go and have a talk with the Support and send them the text that stands in your Game Crash Report that pops up once your game crashed.

It will surely help them to help you identifying, what really the problem is.
But blaming Anet just only for your personal problems with the game is surely no solution at all.
Whether for you, nor for Anet!!

Yes, i know. But “millions of players have absolutely no problems after patches, except you.” is wrong. All my guildies and people in WvW are crashing after every patch aswel.. Might be my server? Ring Of Fire… i have no idea

And yea, it might not be Anets fault. Its most likely a problem they can’t see before its to late or something

Holy crap, does Anet ever test anything before pushing it live?

i get crash after standing still and doing NOTHING XD
i think there is a memory leak :P and amateur programmers

I have also been crashing to desktop since the patch. I have never experienced such an unusual amount of crashing in this game since launch. Last night there were 5 or so of us chatting about it in Frostgorge sound. Today a few people were complaining about it in WvW.

Again, the conversation being had is that it is an unusual happening and that we hadn’t experienced this kind of crashing in the past. I send an error report on every crash to Anet.

I had a same issue, after last patch the game started crashing every 5 minutes, claiming there is a corruption in data file.

Multiple repairs/verify did not helped a bit.

Today I updated my graphic drivers, I have GTX 570, updated from 306.23 drivers to newest one. Played for 30 minutes without a crash.

I will check again tomorrow and post the results.

Cheers!

Ive been crashing aswell but not Game Crashes where that report occurs. My PC crashes. A friend of mine helped me do a system check on my PC and found nothing that would be causing the Problem. I run other PC games on Max Just fine and this Crash only occurs on Gw2. After all this I uninstalled and Reinstalled to see if it was the game’s fault but still my PC crashes and shuts off. I have been feeling on my PC to see if it’s overheating but no. My PC has a lot of Ventilation through it’s casing, and 2 Fans. It’s possible but It never feels hot. I play other games on Max Settings and Run Gw2 on Max settings aswell but its these random crashes that I don’t understand because they don’t occur on anything else I play.
I would appreciate the help.

I’m crashing from time to time as well after the last patch. Not complaining just reporting and letting the OP know he’s not the only one crashing.

Thanks.

Also when I say crash I mean the game will stop responding in task manager.

I’ve been having the same problem. I’ve played since headstart weekend, almost always in WvW. I had little problems until the last patch. Then I started having problems with the game not responding, serious error notifications and directed to the GW website that says it has detected a problem in my system.

It could be a problem on my end. I certainly wouldn’t rule it out. But it is only with GW2 it seems. After the last patch, I downloaded the newest video drivers, cleaned up my registry and old drivers and repaired, several times. Then I didn’t have any problems.

Until tonight. Now I can not log in even with repair. I have done the Game Advisor as recommended by Ashley. I just need to send the report. Open a ticket for that?

GW2 is new to me, been playing for over a week now.
No problem so far for me, except this new patch. I can’t give you any error report as my PC just rebooted during the game. Been happening 3 times already today.

I run many recent games on high end graphics without any issue.

Since beta weekends I don’t think I’ve had any crashes, but in the last few patches I’ve been randomly crashing and often- by which I mean a frozen screen and sound stuck- sometimes it has recovered only to crash again in 5 minutes, other times I have been able to Ctrl Alt Delete and end it via task manager, however after doing so I cannot re-log on.
A number of my guild mates have been reporting similar issues, considering I’m in a Guild of near 500, and others in the forums have reported issues I don’t believe the problem to be isolated to my system.

i confirm that. yesterday in eb, all my guild crashed, between 5 minutes to 1 hour playing. the screen is frozen and then nothing happens… someone said the ram was full, and this may be makes the game crashing

Yup same for me… random crash approx 5-15min ingame. Has NEVER happen till now after patch.. I’ve been playing since beta soooooooo!!!??!? REALLY hope something gives soon

This error keeps on popping up when i try to launch the game, anyone else having this problem or have a fix for this? Thanks in advance.

• Crash <—*
  Assertion: hdr→signature == PACKFILE_SIGNATURE
  File: ..\..\..\Services\Packfile\Packfile.cpp(1821)
  App: Gw2.exe
  Pid: 2044
  Cmdline:
  BaseAddr: 00400000
  ProgramId: 101
  Build: 18906
  When: 2013-05-30T06:39:55Z 2013-05-30T14:39:55+08:00
  Uptime: 0 days 0:01:44
  Flags: 0

My problems are the same. I play mostly WvW, but my problems have not been limited to this. My game crashes, and it is necessary to start task manager to recover. My system checks out fine, and this is the only game I play. It has made GW2 unplayable, it has gotten so bad.
The crash happens every 5 min. Even if I was in a safe place (in WvW) I come back in LA with my toon dead and in need of armor repair. Have spent alot of silver for unnecessary repair, only to have my game crash again. Worse yet, I have spent a lot of real money purchasing gems for items to support all 8 of my toons, and now my game is unplayable. Over 2000 hours invested.
This is the only thing on my PC that crashes, but it is the only reason I bought such an overpowered PC. This problem only started after the last patch. Please help. I am unable to support my friends, my guild, and my GW2 habit.

I crashed in pve areas, before it was Lion’s Arch two days ago, I moved one char to Cursed Shore, and it crashed there too. I cannot access this character at the moment. It asks me to repair every single time. I then proceeded to experience freezing randomly in spvp. My patience wore out not even an hour later, when worse, my system gave me that friendly blue screen and rebooted itself while I tried to enter Temple for Tpvp.

My husband and I upgraded our hard drive, ram, and to windows 64 a month or two ago and everything is running perfectly….so was GW2 up until the past 2-3 days. Mind you my husband plays TONS of other games with no issues either.

There is a problem and it needs to be fixed, this is outrageous. I will not play a game like this at this rate because I fear it is going to take a toll on our system with its instability.

Game keeps crashing today after new patch. I have repaired, updated drivers, restarted computer to no avail. This problem was not like this before and just started happening today.

I cant play since the last patch. I’m able to log in to the character selection screen with no problem. But when I try to enter the world, game crashes instantly. Never had any kind of problem or crashes since the beta. Just to be sure I checked my driver updates everything is fine. So its safe to assume that the last patch has caused the crashing problem for me.

I am now having the same problem, I get to character select screen, double click to log in, get to Lions Arch loading screen and it crashes. Can’t log onto any of my characters as they are all in lions arch!

Tried to log into my character that was in Cursed Shore and it crashed again. Going to repair for the billionth time. Going to move and keep all my characters in Heart of the Mists and hopefully the client wont crash again but will report back if it does.

Ditto, been on since beta and have only a few crashes, maybe once every couple months. After this patch I am lucky to get 5 min. Keeps saying unable to write to memory, I have tested my RAM and its fine. Tested the video card in benchmarks such as 3dmark, also other games like Sleeping Dogs with high rez texture pack and Crysis 3, no issues there. This is a problem with the update and this needs to be addressed.

Same as above, about 5 or 10 mins, never had this before

It seems to be a missing Texture/Memory issue… WITH-IN the GAME, NOT ppls pc’s!!
Here is 1 of 3543513543313 error reports I sent yesterday,
—> Crash <—
Exception: c0000005
Memory at address 00145f0b could not be written
App: Gw2.exe
Pid: 3960
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 18906
When: 2013-05-30T19:20:56Z 2013-05-30T15:20:56-04:00
Uptime: 0 days 0:03:36
Flags: 0

• Error Logs <—*
  72107’
  Content is referencing a propID that doesn’t exist propId=‘1600439492691395101’
  Content is referencing a propID that doesn’t exist propId=‘1600443581500260911’
  Content is referencing a propID that doesn’t exist propId=‘1600420874008166942’
  Content is referencing a propID that doesn’t exist propId=‘1600443684579476012’
  Content is referencing a propID that doesn’t exist propId=‘1600458575231091208’
  Content is referencing a propID that doesn’t exist propId=‘1600440244310671891’
  Content is referencing a propID that doesn’t exist propId=‘1600444410428949026’
  Content is referencing a propID that doesn’t exist propId=‘1600441794793865748’
  Content is referencing a propID that doesn’t exist propId=‘1600442086851641877’
  Content is referencing a propID that doesn’t exist propId=‘1600444178500715053’
  Content is referencing a propID that doesn’t exist propId=‘1600442821291049512’
  Content is referencing a propID that doesn’t exist propId=‘1600444706781692448’
  Content is referencing a propID that doesn’t exist propId=‘1600440729641976337’
  Content is referencing a propID that doesn’t exist propId=‘1600440540663415312’
  Content is referencing a propID that doesn’t exist propId=‘1600444844220645921’
  Content is referencing a propID that doesn’t exist propId=‘1600457832201749003’
  Content is referencing a propID that doesn’t exist propId=‘1600445265127440935’
  Content is referencing a propID that doesn’t exist propId=‘1600445505645609508’
  Model ‘0×005cb0’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×006472’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×005c42’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×0075ae’: UnlinkModel called on CModel without LinkComponent
  Model ‘0×00721d’: UnlinkModel called on CModel without LinkComponent
  Texture missing mip chain: 0×066f6c
  Texture missing mip chain: 0×066f6d
  Mem Arena ‘Environment’ capacity exceeded. Attempted alloc category: ‘Prop Packfile’ Size: 605976
  Model ‘0×0070a3’: Missing anim or fallbacks: ugtidlewlkb

• DirectX Device Info <—*
  VendorId    = 0×1002
  DeviceId    = 0×6798
  Version     = 8.17.0010.1191
  Description = AMD Radeon HD 7900 Series
  Compat      = 0×00000000
  VidMem      = 4095 MB

If you would like I can load up the game wait 3-5 min for the next error report if you need more info.
Whelp.. till then guess its off to play something else..

Gw2 even causes a BSOD a few mins ago, so fix this serious issue plse.

Since last patch I’ve been constantly getting disconnected, me and attleast 3 of my guildmates are suffering from the same problem. Before this I’ve had the party bug and guild bug that prevented me from doing dungeons or partying up or seeing my guildmates.
This is on a whole new scale of annoying as it completely closes gw2 and I have to restart and after 20-60 minutes it disconnects again…

Soooooo is ArenaNet gonna pawn this off as if its not A REAL problem, & PROPERLY address the issue not (LAWL @ this btw) refer its clients to the “trouble ticket” process?!
Its OBVIOUS!!!! there is an issue with the game/patch, I’m sure they know by the 100’s of error reports being sent in by the system they have set up.
This is like waiting for a guilty person to admit wrong…. funny yet sad, never would’ve expected this kind of blatant negligence from ArenaNet!!

This issue is starting to feel like this
http://www.youtube.com/watch?v=uCWKZWieMSY

Gotta love the statement @ 8:50 of this… appears to be true for this game too

The amount of crashing in just a few days is ridiculous, but I clicked on the button asking to submit the issue to A-Net plenty of times, so I hope others have as well. This should be a red flag to them. Key word being should. I played about an hour or two just doing spvp after the repair and all the characters being in HoTM. No problems so far. I am afraid to do anything else though.

I know it being an MMO, it really does push a PC, but the amount of memory usage after checking through task manager was wayyyyyyy up there and as others have suspected it might be a memory leak and it became worse with this last patch? Ugh…who knows.

I can report that I have been experiencing crashes which seem to be limited to Lion’s arch and WvW since yesterdays patch. No previous issues with crashes.

I am not currently at home so cannot replicate the crash (work PC does not crash). I ran memtest and prime 95 for several hours without error. I will post up the crash log later on if it is not fixed by then.

For reference my work PC is on an ATI card, home is Nvidia… I tried updating to the latest drivers but this did not help.

Thanks
Jon

Sooo no official response as of yet…. They must take it all of our computers just happen to break at once, status quo folks!

Seems to be fixed!!! YAY, not to shabby.

http://wiki.guildwars2.com/wiki/Game_updates/2013-05-31

Well I hope this did fix the issue because it was pretty severe. My husband found a corrupted photoshop file of his artwork and he traced it back to an issue with the gw2.exe file! WHAT?! lol

I don’t want to stop playing a game because it is going to cause harm to my system or documents. So, this better be fixed.

same problem with crashing, starts right after texture disappears in game , last thing happened PC froze while i just started the game, never happened to me in any other game , PLEASE FIX IT.

IT IS STILL CRASHING!

I have other crashes that only started yesterday/today like mentioned there:
https://forum-en.gw2archive.eu/forum/support/tech/Game-crashes-a-lot-10x-day-avg/first

Edit: I also have crashes in PvE but not after 2-3 minutes like in WvW. Can play a bit more there. Just got a crashin Mount Maelstrom. About 30 minutes played.

Again something with missing animations / fallback stuff in the error message bus this time not .cpp file mentioned(like when I get the error in WvW) this time it was something with memory.

i want to play without crashing T^T when are they going to even reply T^T FIX IT PLEASE

I have a VerifyResults.log which said 6 bad files deleted…
Does that mean it found any corrupted files while checking the game files?

If so why did it not fix them then? I mean I ran this more than once it shows the results from last verifying but why did it not fix the stuff while verifying first? Should not show any more bad files the 2nd+ times I’m running this.

Also I heard something about the local.dat ? Like deleting this first and then trying to verify the files again? Should I try this?

Edit: I tried again with -repair and it only found 1 corrupted file. Maybe it is really needed to -repair more than once? But I did not try to play again… not said the crashes are fixed with this.

Edit2: Tried it immediately again after verifying to verify again.. and if found 1 file again(which should have been fixed the last time I ran verify).

still crashing ………

Had issues with crashing the past few days as well. Crashed 3 times.
I looked through the memory dumps and found out

1st crash was triggered by Gw2.exe
2nd, 3rd crash was triggered by Nvidia drivers.

Then I remembered that after Anet release the patch to fix the crashing issue, I updated the Nvidia drivers from 314.07 to 320.18. I regressed to 314.22 and my crashing issues have gone away.

So for those with Nvidia cards and the latest drivers, you might wanna try using 314.22. YMMW

Azzizz.2518:

Had issues with crashing the past few days as well. Crashed 3 times.
I looked through the memory dumps and found out

1st crash was triggered by Gw2.exe
2nd, 3rd crash was triggered by Nvidia drivers.

Then I remembered that after Anet release the patch to fix the crashing issue, I updated the Nvidia drivers from 314.07 to 320.18. I regressed to 314.22 and my crashing issues have gone away.

So for those with Nvidia cards and the latest drivers, you might wanna try using 314.22. YMMW

i tested it, Worked perfectly at the beginning, no crashs untill the Texture was gone, on everything now, even any opened window n game, b4 usued to be on players or some used skills… The problem from the game itself not the PC

It’s not an Nvidia driver isssue, my AMD Radeon 7950 is also crashing. ITS THE GAME. This update from Friday night actually made it worse for me, most times I can’t even bring up the game. The only workaround I have so far is to run it in window mode but it STILL crashes, just takes a little longer. I am getting very frustrated nothing is being done.

they are not even answering …. really frustrating…

After tons of repairs and deleting local.dat it still found always a small few corrupted files every repair… and crashed but as I updated my drives (ATI card) it worked for me without crashes yesterday.

Might really be the driver… but then I don’t understand why it worked all the time when I did not change anything.

Maybe they changed something in the engine related to graphics which causes problems with some drivers.

https://forum-en.gw2archive.eu/forum/support/tech/Info-Request-Error-7/page/4

Check out if you have this on there. Read the stickied! I can’t even login anymore without bugging out in 3 to 5 seconds. I am trying to organize a tournament and I can’t even be on long enough to do it.