Guild Wars 2

let me start by saying what a great and beautiful game this is, not my first mmo but definitely on my top 3, however i just cant play it. i used to play it on laptop, intel i5, on the lower performance but never crashed. never.

later this year i bought a pc with a GeForce GTX 650 TI Boost and finally got to see the game on higher resolutions and my love for GW2 just got bigger, however, the crashing start.

There appears no error, my pc just restarts and then i have to star it in normal mode because the message of “the pc wasnt turned of properly.. something something” appears. Sometimes it crashes of 2 minutes of gamplay, sometimes at 30 minutes, and even an hour. I havent found any trigger for the crashes, except the playing itself.

I play other games on highest resolution and absolutely nothing happens, its just with GW2.

Im not sure if im making a mistake by creating a new topic about this, but ive been researching non stopping about crashing in GW2 on google and ive read ALL the results that google gives and they all are from months ago, with no clear answer, just a bunch of theories.

If anyone knows how to fix this or even relates to this, please help me, i really wouldt like to feel like guild wars 2 is over for me.

Thanks and sorry for the long post and the lenguages mistakes. English is not my mother lenguage.

Hmm, what specifically happens when your computer restarts? Do you see a blue screen? Does it just totally reboot? Are you absolutely sure no overheating is occurring?

No blue screen at all. never. It just totally reboots and yes, im sure its no overheating. ive read a lot about crashing problems on other people. some have errors (I whis i was one of them so i can actually do something about that specific error) others have a more similar problem to mine. I have no idea what to do and again, its just with GW.

Thanks for answering so fast

Sounds like you’re hitting a power cap.
What is your system configuration, including the wattage on the power supply?

windows 8 64 bits i5 processor 8gig ram 500watts

Seems like the same stuff thats happening to me. What is your graphics card?

having the same problem aswell, only started happening since the latest patch, in the event viewer its coming up as

Source: Kernal-Power
ID: 41

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

richieboy.6128:

windows 8 64 bits i5 processor 8gig ram 500watts

500 watts is rather low. I’m willing to bet if you get a better power supply, the problem will go away. A 750 or greater should do the trick. However, I would red the specs on your system and add up the maximum power required for each device.

Thanx guys for the fast answers.

To OMNIBUS: my graphic card is GeForce GTX 650 TI Boost

To Xystus: Im gonna try to get an 800 watts today. Ill let you guys know if the problem gets solved.

richieboy.6128:

Thanx guys for the fast answers.

To OMNIBUS: my graphic card is GeForce GTX 650 TI Boost

The newest update to my nvidia geforce card caused my game to start crashing not sure if the problem is gw2 or nvidia but you should try taking out your geforce graphics card and using your onboard graphics card. If your game stops crashing after that you had the same issue as me. I’m playing on my crappy onboard card and low settings for awhile until there is a fix.

Also should mention, rolling back to a previous geforce driver didnt work for me. Even after a driver sweep. So just try removing it.

richieboy.6128:

Thanx guys for the fast answers.

To OMNIBUS: my graphic card is GeForce GTX 650 TI Boost

To Xystus: Im gonna try to get an 800 watts today. Ill let you guys know if the problem gets solved.

Great; let me know how it goes.

OMNIBUS.2913:

richieboy.6128:

Thanx guys for the fast answers.

To OMNIBUS: my graphic card is GeForce GTX 650 TI Boost

The newest update to my nvidia geforce card caused my game to start crashing not sure if the problem is gw2 or nvidia but you should try taking out your geforce graphics card and using your onboard graphics card. If your game stops crashing after that you had the same issue as me. I’m playing on my crappy onboard card and low settings for awhile until there is a fix.

Also should mention, rolling back to a previous geforce driver didnt work for me. Even after a driver sweep. So just try removing it.

I found that the “GeForce 320.18 Driver WHQL 320.18 May 23, 2013” drivers have been the most stable for my card. It is a Geforce GTX 675M.

Xystus.3241:

OMNIBUS.2913:

richieboy.6128:

Thanx guys for the fast answers.

To OMNIBUS: my graphic card is GeForce GTX 650 TI Boost

The newest update to my nvidia geforce card caused my game to start crashing not sure if the problem is gw2 or nvidia but you should try taking out your geforce graphics card and using your onboard graphics card. If your game stops crashing after that you had the same issue as me. I’m playing on my crappy onboard card and low settings for awhile until there is a fix.

Also should mention, rolling back to a previous geforce driver didnt work for me. Even after a driver sweep. So just try removing it.

I found that the “GeForce 320.18 Driver WHQL 320.18 May 23, 2013” drivers have been the most stable for my card. It is a Geforce GTX 675M.

I rolled back to version 314.22 which searching online suggests it is one of the more stable driver updates. Yet my comp still crashed, this is y i say just test it by removing the graphics card.

im sorry guys for taking so long but i got so busy with other stuff + the power supply i bought didnt have the right amount of cables (or something) so i wasnt able to do anything until this weekend.

Good news is my problem seems to be solved with the new power supply i just bought. its an 800 watts power supply.

Last night i played for almost 2 hours straight without having any crash. thats quite the record for me.

anyway i will have you posted this week to confirm this was my actual solution or if any crashing happens. Lets hope it doesnt.

Thank u guys for your help in this issue and i hope my experience may have helped u in any way.

Actually, 500W is plenty, if it’s from a good brand. The wattage actually isn’t that important, it’s the build-quality and reputation of the brand. A 500W Enermax or SeaSonic PSU can power pretty much any PC that uses one graphics card, however, a cheap, no-name 500W will probably fail when used to power a gaming PC.

I have these crashes too and “only” have 450W, but from a good brand (Enermax). Other games run fine, torture tests run fine. The crashing is a flaw within GW2.

It really solved my problem. Not once have i crashed and i can finally play this game without any worries.