Blackgate
PVT Elementalist/Warrior/ Guardian
PVT Elementalist/Warrior/ Guardian
Crashing often- perhaps memory issue?
Here’s the other two parts of the ncsoft diagnostic. Ran a -repair yesterday, no problems
VerifyResults file
2013-12-12T06:36:33Z
Client build is 27381 (101)
Manifest build is 27381
Verifying contents of archive…
Duration: 590 seconds
Examined 267836 of 267836 files.
Deleted 0 bad files.
Skipped 2 files (local files, different versions, etc).
Attachments:
Blackgate
PVT Elementalist/Warrior/ Guardian
PVT Elementalist/Warrior/ Guardian
Your ArenaNet.log is an old version and does not have the latest crash information.
Type the following into your Windows search bar(click start button).
%APPDATA%\Guild Wars 2\And attach that ArenaNet.log file.
Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse
Xystus Furtim – Human Theif
Server: Stormbluff Ilse
Hi allindal,
Your crash logs are showing us OOM (Out of Memory) crash errors, however, as the person above mentioned already this is an old crash log (last crash on this report appears to be from September) and so I’d really like to collect an updated one from you.
Here’s the file from that exact location, although I downloaded the ncsoft software today to get that other file, but anyway.
EDIT:
Shows it crashing between 70%-80%. No other apps running. Wondering if I need to just get newer, and more ram?
Attachments:
Blackgate
PVT Elementalist/Warrior/ Guardian
PVT Elementalist/Warrior/ Guardian
(edited by allindal.8406)
Hey there,
If you’ve got a 32-bit operating system adding more RAM definitely won’t help you here, especially as it wouldn’t all be fully utilized since 32-bit operating systems can only use around 3.5 (ish) GB of your system’s memory. This is where it gets a little complicated, but the short version is that the additional memory can push your total available memory into negative numbers resulting in crashes or simply, “out of memory errors.”
Some players have resolved this by upgrading to a 64-bit operating system. Others simply have removed physical RAM from the system to bring the memory totals closer to values intended for that revision of Windows (32-bit). Obviously removing RAM from your PC is not an ideal solution but I wanted to give you all the information we have learned regarding these issues. You can read more about this issue from Microsoft here: http://support.microsoft.com/kb/929605 The important part is listed below:
“For example, if you have a video card that has 256 MB of onboard memory, that memory must be mapped within the first 4 GB of address space. If 4 GB of system memory is already installed, part of that address space must be reserved by the graphics memory mapping. Graphics memory mapping overwrites a part of the system memory. These conditions reduce the total amount of system memory that is available to the operating system.”
One solution presented by players being affected by this is to change the “Maximum pre-rendered frames” in the Nvidia control panel. To do this:
1. Right-click on your desktop and select “Nvidia Control Panel.”
2. Select "Manage 3D Settings.”
3. Scroll down until you find “Maximum pre-rendered frames” and change it from “Use the 3D application settings” to “1.”
Once completed, click “Apply” to save your changes and try Guild Wars 2 again.
upgrade to Windows 64 – that’s the only sure-fire method to fix the problem. I did this a while back for a different game and it fixed the crashes completely.
You could try a freeware program called CleanMem (Google it). It frees up memory every 15 minutes through task manager and has been my cure-all over the years for games that doesn’t handle memory too well.
Without it I would also crash at times in WvW zergs on highest settings despite having W64-bit, 8 GB, SSD etc.
Try increasing the size of your windows page file
I5-4670k @4.2Ghz – 8Gb 2133mhz Gskill
Msi Z87 Gaming Board AMD R9 270x
-crucial 256 M500 SSD -Samsung 500Gb HDD
Msi Z87 Gaming Board AMD R9 270x
-crucial 256 M500 SSD -Samsung 500Gb HDD
I suffered from similar problem, at first my workaround was to set texture details to low, and character detail to lowest.
But to solve out of memory crashes once for all on 32 bit system, as long as you have 4 GB of RAM memory you need to get your Windows PAE-patched. It’s an unofficial fix to allow 32 bit systems to use more than 3,25 GB RAM. You sure are doing it at your own risk, and installation is a bit more than 1-click to go, but in my opinion it’s worth it. After doing this I haven’t had an out of memory crash ever since.
I suffered from similar problem, at first my workaround was to set texture details to low, and character detail to lowest.
But to solve out of memory crashes once for all on 32 bit system, as long as you have 4 GB of RAM memory you need to get your Windows PAE-patched. It’s an unofficial fix to allow 32 bit systems to use more than 3,25 GB RAM. You sure are doing it at your own risk, and installation is a bit more than 1-click to go, but in my opinion it’s worth it. After doing this I haven’t had an out of memory crash ever since.
^ Don’t do this. It’s a “hacked” kernal and don’t use those memory manager programs – they are worthless, IMO.
The OP only has 3 gig of RAM. No matter what (even with the 3 gig switch), GW2 will still only be able to use 2 gig on the 32 bit OS. His only option other than more RAM and a 64 bit OS is to lower graphics settings.
I know this thread is old, but I think it’s a bad idea to use a couple of these recommendations.