-Crashing to desktop - Not only in LA-

-Crashing to desktop - Not only in LA-

in Account & Technical Support

Posted by: Maccros.4129

Maccros.4129

Hello, I am getting these random desktop crashes. It’s not periodical or anything, might be ok in LA for 3 hours crafting, and maybe crash later in another small map.
I will paste all the msg I receive here because I really don’t know which parts of it might be useful.

—> Crash <—
OOM: arena=Default, cat=Character Packfile, allocBytes=4302220, arenaBytes=242700200, fallbackBytes=7505576, align=0 ,
App: Gw2.exe
Pid: 5420
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 27836
When: 2014-01-13T13:57:05Z 2014-01-13T15:57:05+02:00
Uptime: 0 days 3:43:53
Flags: 0

—> System <—
Name:
IpAddr: 192.168.1.101
Processors: 4 [GenuineIntel:6:10:9]
OSVersion: Windows 6.0 (32 bit)

—> System Memory <—
Physical: 887MB/ 3551MB 24%
Paged: 4234MB/ 7300MB 58%
Virtual: 117MB/ 2047MB 5%
Load: 75%
CommitTotal: 3066MB
CommitLimit: 7300MB
CommitPeak: 3259MB
SystemCache: 1307MB
HandleCount: 25090
ProcessCount: 60
ThreadCount: 839

—> Process Memory <—
Private: 1520MB
WorkingSet: 1380MB
PeakWorkingSet: 1502MB
PageFaults: 7388638

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.0.6001.18000 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×156c <—

—> Error Logs <—
ncing a propID that doesn’t exist propId=‘1600443319507255854’
TRY_ALLOC failure on arena(Character) category(Character Packfile) size(75360) whiteBox(false). Evicting unused model files and attempting again
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×08223f’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×08223f’
Content is referencing a propID that doesn’t exist propId=‘1600439492691395101’
Content is referencing a propID that doesn’t exist propId=‘1600442293010072107’
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Content is referencing a propID that doesn’t exist propId=‘1600443581500260911’
Content is referencing a propID that doesn’t exist propId=‘1600439492691395101’
Content is referencing a propID that doesn’t exist propId=‘1600442293010072107’
Content is referencing a propID that doesn’t exist propId=‘1600439668785054226’
TRY_ALLOC failure on arena(Character) category(Character Packfile) size(32076) whiteBox(false). Evicting unused model files and attempting again
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×082245’: Failed to resolve AimIK bone indices.
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(50392) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(322792) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Character Packfile) size(502204) whiteBox(false). Evicting unused model files and attempting again
Content is referencing a propID that doesn’t exist propId=‘1714771293001253412’
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(4567176) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Default) category(Character Packfile) size(4302220) whiteBox(false). Evicting unused model files and attempting again

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×0612
Version = 9.18.0013.3221
Description = NVIDIA GeForce 9800 GTX/9800 GTX+
Compat = 0×00100800
VidMem = 2527 MB

(edited by Maccros.4129)

-Crashing to desktop - Not only in LA-

in Account & Technical Support

Posted by: Maccros.4129

Maccros.4129

Systems specs:


System Information
—————————
Time of this report: 1/13/2014, 16:06:59
Machine name:
Operating System: Windows Vistaâ„¢ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.130707-1535)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 08/06/13 00:06:11 Ver: 04.06.05
Processor: Intel® Core™ i5-3350P CPU @ 3.10GHz (4 CPUs), ~3.1GHz
Memory: 3552MB RAM
Page File: 1447MB used, 5852MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11

Card name: NVIDIA GeForce 9800 GTX/9800 GTX+
Manufacturer: NVIDIA
Chip type: GeForce 9800 GTX/9800 GTX+
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0612&SUBSYS_34A41458&REV_A2
Display Memory: 2527 MB
Dedicated Memory: 1007 MB
Shared Memory: 1520 MB
Current Mode: 1920 × 1080 (32 bit) (60Hz)

Running OS and Guild wars on a SolidStateDrive.

(edited by Maccros.4129)

-Crashing to desktop - Not only in LA-

in Account & Technical Support

Posted by: Desaita.3792

Desaita.3792

I have a very similar crash but it is occuring whenever I try to load a new area. I would appreciate any feedback on fixes because my firewall is not in use and that is the only hint I have gotten as to what could be wrong.

—> Crash <—
Assertion: !m_socket
File: ..\..\..\Services\ArenaSocket\ArenaSocket.cpp(429)
App: Gw2.exe
Pid: 4104
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 27836
When: 2014-01-12T21:40:28Z 2014-01-12T13:40:28-08:00
Uptime: 0 days 0:01:43
Flags: 0

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1

-Crashing to desktop - Not only in LA-

in Account & Technical Support

Posted by: Feirlista Xv.1425

Feirlista Xv.1425

Hello, I am getting these random desktop crashes. It’s not periodical or anything, might be ok in LA for 3 hours crafting, and maybe crash later in another small map.
I will paste all the msg I receive here because I really don’t know which parts of it might be useful.

—> Crash <—
OOM: arena=Default, cat=Character Packfile, allocBytes=4302220, arenaBytes=242700200, fallbackBytes=7505576, align=0 ,
App: Gw2.exe
Pid: 5420
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 27836
When: 2014-01-13T13:57:05Z 2014-01-13T15:57:05+02:00
Uptime: 0 days 3:43:53
Flags: 0

—> System <—
Name:
IpAddr: 192.168.1.101
Processors: 4 [GenuineIntel:6:10:9]
OSVersion: Windows 6.0 (32 bit)

—> System Memory <—
Physical: 887MB/ 3551MB 24%
Paged: 4234MB/ 7300MB 58%
Virtual: 117MB/ 2047MB 5%
Load: 75%
CommitTotal: 3066MB
CommitLimit: 7300MB
CommitPeak: 3259MB
SystemCache: 1307MB
HandleCount: 25090
ProcessCount: 60
ThreadCount: 839

—> Process Memory <—
Private: 1520MB
WorkingSet: 1380MB
PeakWorkingSet: 1502MB
PageFaults: 7388638

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.0.6001.18000 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×156c <—

—> Error Logs <—
ncing a propID that doesn’t exist propId=‘1600443319507255854’
TRY_ALLOC failure on arena(Character) category(Character Packfile) size(75360) whiteBox(false). Evicting unused model files and attempting again
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×08223f’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×08223f’
Content is referencing a propID that doesn’t exist propId=‘1600439492691395101’
Content is referencing a propID that doesn’t exist propId=‘1600442293010072107’
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Content is referencing a propID that doesn’t exist propId=‘1600443581500260911’
Content is referencing a propID that doesn’t exist propId=‘1600439492691395101’
Content is referencing a propID that doesn’t exist propId=‘1600442293010072107’
Content is referencing a propID that doesn’t exist propId=‘1600439668785054226’
TRY_ALLOC failure on arena(Character) category(Character Packfile) size(32076) whiteBox(false). Evicting unused model files and attempting again
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×082245’: Failed to resolve AimIK bone indices.
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(50392) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(322792) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Character Packfile) size(502204) whiteBox(false). Evicting unused model files and attempting again
Content is referencing a propID that doesn’t exist propId=‘1714771293001253412’
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(4567176) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Default) category(Character Packfile) size(4302220) whiteBox(false). Evicting unused model files and attempting again

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×0612
Version = 9.18.0013.3221
Description = NVIDIA GeForce 9800 GTX/9800 GTX+
Compat = 0×00100800
VidMem = 2527 MB

The only fix is to reinstall Windows with the 64bit version you are using the 32bit version that has a 3.5g memory limit that is causing your OOM error.

Opinions are like ______ everyone has one I could
put the correct term in but not everyone has kittens

-Crashing to desktop - Not only in LA-

in Account & Technical Support

Posted by: Desaita.3792

Desaita.3792

Incorrect fix! I have 64bit windows and I have the same error.

The only fix is to reinstall Windows with the 64bit version you are using the 32bit version that has a 3.5g memory limit that is causing your OOM error

-Crashing to desktop - Not only in LA-

in Account & Technical Support

Posted by: Xystus.3241

Xystus.3241

Incorrect fix! I have 64bit windows and I have the same error.

The only fix is to reinstall Windows with the 64bit version you are using the 32bit version that has a 3.5g memory limit that is causing your OOM error

Incorrect, please try again.

Your error is “VerifyAccess failed or denied access with 0×80070716 – 1”, not an “OOM” error.

1) Make sure you are running as an administrator
2) Try repairing the game
3) perform a windows “sfc /scannow” command

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse

(edited by Xystus.3241)

-Crashing to desktop - Not only in LA-

in Account & Technical Support

Posted by: Xystus.3241

Xystus.3241

The only fix is to reinstall Windows with the 64bit version you are using the 32bit version that has a 3.5g memory limit that is causing your OOM error.

That is correct.

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse