Disconnects 7:11:3:189:101 since patch

Disconnects 7:11:3:189:101 since patch

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Posted by: Katsumoto.9452

Katsumoto.9452

Frequent disconnects since patch at precisely the same time as multiple others on the guild teamspeak. Anyone else experiencing this?

Aurora Glade [EU]

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Posted by: Picclo.6012

Picclo.6012

I’m DCing about every 5 minutes…You’re not alone =P

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Posted by: Orwenson.7361

Orwenson.7361

Me too .. about 5 minutes disconnect … error . 7:11:3:189:101

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Posted by: Nak.2547

Nak.2547

Yep me 2 – every 5 mins or so

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Posted by: Katsumoto.9452

Katsumoto.9452

7:11:3:189:101 is the error code.

Aurora Glade [EU]

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Posted by: Miele.6537

Miele.6537

Never happened before, but I’m in the club as well, errors! errors everywhere!
Oh well, will check another time.

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Posted by: NativeDigital.4539

NativeDigital.4539

Yes, I did the same event thrice. I think we can just relax a little and try later, they will fix this issue.

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Posted by: Joseph.4968

Joseph.4968

Being disconnected every 2-3 mins, I will walk so far, and when I reconnect I have only moved about 10ft. So I will check back tomorrow and see if all is good…

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Posted by: Orwenson.7361

Orwenson.7361

i have this error 3 days … before nothing but last 3 days every Dcs..

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Posted by: Nibiru.1423

Nibiru.1423

just got it 5 minutes into patch, kicked me out but letting me back in again. Hope this dont start to happen all the time.

Magic Find + Common Sense + Consideration = Happy Party + Nice Loot

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Posted by: Einherjar.9370

Einherjar.9370

Some getting dc others not. What i know for sure – server FarShiverpeaks – Iron marches map – MAP RESETTING after every 1 to 3 minutes max…. just reset 6-7 times… everyone on map seeing it dynamic events reset so its a full map reset and everyone dc… other guildmates in other maps seem fine… some. Note its not a normal dc its a full map RESET

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Posted by: Cord.5371

Cord.5371

Add me to the list. I don’t think I’ve ever had more than 2 or 3 total disconnects since launch, with this patch I’m getting them from every few minutes to every few seconds.

Edit: On Fort Aspenwood, only happening in Gendarran Fields, so far. Moved to another server before disconnecting again and seems to be stable in Blood Coast.

Fort Aspenwood Dolyak Killing Society
www.purpledragons.net
www.fort-aspenwood.com

(edited by Cord.5371)

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Posted by: NativeDigital.4539

NativeDigital.4539

Some getting dc others not. What i know for sure – server FarShiverpeaks – Iron marches map – MAP RESETTING after every 1 to 3 minutes max…. just reset 6-7 times… everyone on map seeing it dynamic events reset so its a full map reset and everyone dc… other guildmates in other maps seem fine… some. Note its not a normal dc its a full map RESET

I second this, same thing happened to me, FarShiverpeaks – Iron Marches

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Posted by: Phoenix.8039

Phoenix.8039

Everyone in Ferguson’s Crossing seems to be getting disconnected every few minutes. The game is also rolling back as soon as we log back in.

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Posted by: Caine.3648

Caine.3648

Same thing happening here.

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Posted by: ecconova.6732

ecconova.6732

Me too disconnecting every few minutes.

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Posted by: greedz.3754

greedz.3754

Same here, Seafarer’s Rest.

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Posted by: Einherjar.9370

Einherjar.9370

Lets give ANET some help -seems to be happening on diff servers / maps – post the SERVERS and MAPS that are resetting / rolling back.
So far mine and mentioned Srv: FarShiverpeaks Map: Iron marches
Ferguson’s crossing
Fort aspenwood – gendarran fields
some others on other threads for blazeridge steppes – dont know server
Post serv – map and if its doing this full reset /rollback

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Posted by: Puaru.9325

Puaru.9325

As am I. I was filling out a map and when I reloaded everything was undiscovered again.

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Posted by: minekaoru.4095

minekaoru.4095

keep rolling back, this is annoying!!!!!!!! i killed the Oakheart Tree in Queensdale for the third time now.

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Posted by: Hazelnut.7932

Hazelnut.7932

disconnected same here, error code same as title, server NSP

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Posted by: ZloyArchi.4620

ZloyArchi.4620

Same here, Seafarer’s Rest.

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Posted by: Ongdal.7263

Ongdal.7263

I am having the same issue. I have been disconnecting on anything from Anvil Rock WvW to multiple PvE maps(Which include all of the norn up to shaman and dome. I have also disconnected in the dissea plains PRE PATCH from the 28th. I have however had 0 issues with DC in AC.

I have had to do the same Charr mission 4 times (Nissa the necro) and have rolled back on each separate occasion.

“Life is an Aggro champ, no matter how you approach it, it will kill you in the end.”

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Posted by: jeresuar.3198

jeresuar.3198

Laaamme beans. Just found an epic party for AC Exp, too. :< Hope this gets resolved soon. Now I have to go be productive and stuff
Same error – I cant reconnect to the server after client launch

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Posted by: Whoosah.8106

Whoosah.8106

Same here. Just bought the game 2 days ago. 1st day no problems, decided to re-roll didn’t like Guardian, re-rolled a Mesmer and been stuck @ dream sequence for 1 day now, b/c I get d/c every 15secs. Once I get on the bridge before the boss that gets you out of the dream is when I get logged out everytime.

Love the game, just wish I can play it, being stuck @ lvl 1 isn’t so fun lol.

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Posted by: Desjester.5480

Desjester.5480

Any word from arenanet on this issue?

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Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Next

Hey guys we’re looking into this issue at the moment. In the meantime could you guys provide some Network Diags for us to check out?

To do this please follow the steps below:

1. Navigate to your Guild Wars 2 folder.
2. Right-click on “Gw2.exe” and select “Create Shortcut.”
3. Right-click on “Gw2.exe – Shortcut” and select “Rename.”
4. Rename this file to “Guild Wars 2 Diagnostic.”
5. Right-click on “Guild Wars 2 Diagnostic” and select “Properties.”
6. Locate the “Target” line and add the following to the end " -diag"
Your target line should look like this: “C:\Games\Guild Wars 2\Gw2.exe” -diag
7. Click OK to save your changes.
8. Open “Guild Wars 2 Diagnostic” to start the test.

Once completed, please click “View Results” and save the results to a text file on your desktop. Once saved, please attach that to the thread by clicking “More posting & formatting options…”

Hang tight guys – we appreciate your patience.

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Posted by: Revenant.5498

Revenant.5498

Whats weird is for me, I can log into Lions Arch but not log into my noobies in like Caelodon forest (Spelling)

:(

Arthur – Guardian
Abelia – Necromancer
Revenant – Thief

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Posted by: Mirta.5029

Mirta.5029

how will diagnostic help when the progress that is supposed to be saved on the server gets rolled back?

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Posted by: Yegads.5182

Yegads.5182

same thing just happened, same error code ( 7:11:3:189:101 )
On the off chance character state changes have anything to do with it, it started a heartbeat after a character leveled in a story instance on leaving the instance. (leaving the home lodge back outside to Hoelbrak)
Had no disconnects prior.

edit: verified – it’s the one specific character mentioned above. no issues logging in on the others. (Snorvald)

here’s the diag

Attachments:

(edited by Yegads.5182)

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Posted by: Shadow.5249

Shadow.5249

Server: Kaineng Borderlands, Map: Kessex Hills

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Posted by: Joe is Trouble.8350

Joe is Trouble.8350

Same. DC’s every cuppla mins, and when I re-log, the game has rolled back.

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Posted by: Trey Enma.7851

Trey Enma.7851

Been getting disconnected for a while myself. Got my log attached as per previous request.

Attachments:

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Posted by: Spico.4165

Spico.4165

Diagnostic completed.

Attachments:

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Posted by: Mirta.5029

Mirta.5029

I don’t know how will this help when people are experiencing re-roll of the progress on the server itself, but here’s the diag.
Server: Underworld, Map: Straits of Devastation

Attachments:

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Posted by: dibarra.2439

dibarra.2439

Completed the test!

Attachments:

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Posted by: torricello.7502

torricello.7502

As you ask Ashley…

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Posted by: Busty.8560

Busty.8560

Completed the test and submitted the results through Guild Wars 2 support. Server: Fort Aspenwood; Map: Divinity’s Reach.

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Posted by: Lukhas.1962

Lukhas.1962

my 2c

15 char

Attachments:

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Posted by: Ashley Segovia.8276

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Ashley Segovia.8276

Technical Support

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Thanks for the reports guys.

This is still being actively looked into and we shouldn’t need to collect any more net diags for now.

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Posted by: Nibiru.1423

Nibiru.1423

happened 2 times now, Anets way of testing fractals disconnection rejoining lol

Magic Find + Common Sense + Consideration = Happy Party + Nice Loot

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Posted by: Erenath.4268

Erenath.4268

I’m having the same issue, but only on one character. Not sure if anyone else has tried logging into other chars, but it seems like Diessa Plateau is kicking me consistently, whereas LA and other areas work fine.

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Posted by: Dragonslayer.5180

Dragonslayer.5180

Completed the test also

Attachments:

Play to Win

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Posted by: IceCold.5172

IceCold.5172

DC every 20 seconds now. Since Patch OMG.

Update only happens on Diessa Plateau and Wayfarer Foothills? Strange

(edited by IceCold.5172)

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Posted by: Consider.4603

Consider.4603

Thanks for looking into it guys.

How do you start a fight with a Norn?

Break up his current fight.

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Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Please be sure when submitting a post in this thread that you provide the exact Error Code that you’re receiving. That helps the team so much!

Thank you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: Elintor.1839

Elintor.1839

Right after the update, i was doing a run of AC and completed it. upon exiting out my game crashed and popped up with this message, “the game client lost its connection to the server. please wait a few minutes before restarting the client and try again. (code=7:11:3:189:101)”. Now whenever i try and log into the character i was using in AC it keeps popping that message up. This only applies to that one toon, i can log into my other character just fine. Is there a solution so that i can get back to playing?
thank you

Elintor
Lvl 80 Hammer Warrior
Soft Human Hands [Shh] Fort Aspenwood

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Posted by: Carzor Stelatis.9435

Carzor Stelatis.9435

Happening in Gandara. The rollbacks seem to be getting more frequent too.

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Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

Next

Right after the update, i was doing a run of AC and completed it. upon exiting out my game crashed and popped up with this message, “the game client lost its connection to the server. please wait a few minutes before restarting the client and try again. (code=7:11:3:189:101)”. Now whenever i try and log into the character i was using in AC it keeps popping that message up. This only applies to that one toon, i can log into my other character just fine. Is there a solution so that i can get back to playing?
thank you

When you get an error code, that’s almost certainly not an account issue. I’m going to move this to Technical Support, so that you can get the help you need from our TS Team.

EDIT: I added this at the end of the thread, in case anyone was confused by what I said. These are the facts about Error Codes: When you get an error code, it’s usually, but not always, a Technical Support issue. There are codes related to account issues — like Error 45 — but Error 7 is an issue related to connectivity, which is reviewed by our Technical Support Team.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

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Posted by: Illucius.3605

Illucius.3605

Since the update I get “The game client lost its connection to the server – Error Code=7:11:3:189:101”
when I select only my mesmer strangely enough – Lions Arch.
Though I completed a story quest and gained 2 levels instead of the 1 I originally would have gotten.
Same case as Elintor.1839

(edited by Illucius.3605)