Guild Wars 2

Alright I’ve had this problem before, and it started around mid-June for the first time. GW2 ran smoothly before this. Loading screens took maybe 5 seconds. I could run it through steam and it was good. Hell, I could probably run firefox and it would still not give me a single problem.

But now, the loading screens make me wait much longer. Infinitely, if I left it to it’s own devices, as a matter of fact.

I cleaned my computer in early July, and I still held off running GW2 because it obviously has given me problems… My laptop is a Toshiba p750. GW2 ran fine for maybe a week. Then I got the endless loading screens. Again.

My dad let me borrow his comp while mine was in the shop, and out of curiosity I ran GW2 on it. It ran. With no problems. His comp is a Toshiba S870, which is not that much of a upgrade.

The endless loading screens have literally made me lose so much interest of the game, because I’m constantly fearing if the next loading screen forces me to turn my computer off.

The loading screen either has the full text and the wheel keeps spinning; full text loads but the spinny wheel freezes; only the icons (vista, completion, waypoints wtc) load and the spinny keeps going; nothing loads and the spinny goes like some demented little hamster.

And once I realize I have this problem on my hands for at least the 100th time, I hit start and go to open the task manager to end the process. Gw2 closes, but the process remains for at least 10 minutes, making my whole computer lagging extremely badly. (it takes at least 2 minutes for something to register as clicked, and windows do not move after a minute after the action is taken) GW2 also has exceptionally high memory levels, spiking into 1.8 MILLION. I’ve seen it run in 450k ish.

I’m on my last legs because it’s only GW2 giving me these problems. Skyrim runs perfectly. Tera Rising manages to run with firefox and a download going with no lag whatsoever. And honestly I’m gonna play the latter more. It runs, and I’m willing to moan at magical cloths of protection for women.

I’ve sent in five tickets, but this is the first forum topic I posted. I’ve been recommended to reinstall windows, but doing it for just one game I’ve lost 70% of interest in seems like too much. I’m regretting paying money to even buy this game now lol.

What exactly is causing this?

Helix.6517:

Alright I’ve had this problem before, and it started around mid-June for the first time. GW2 ran smoothly before this. Loading screens took maybe 5 seconds. I could run it through steam and it was good. Hell, I could probably run firefox and it would still not give me a single problem.

But now, the loading screens make me wait much longer. Infinitely, if I left it to it’s own devices, as a matter of fact.

I cleaned my computer in early July, and I still held off running GW2 because it obviously has given me problems… My laptop is a Toshiba p750. GW2 ran fine for maybe a week. Then I got the endless loading screens. Again.

My dad let me borrow his comp while mine was in the shop, and out of curiosity I ran GW2 on it. It ran. With no problems. His comp is a Toshiba S870, which is not that much of a upgrade.

The endless loading screens have literally made me lose so much interest of the game, because I’m constantly fearing if the next loading screen forces me to turn my computer off.

The loading screen either has the full text and the wheel keeps spinning; full text loads but the spinny wheel freezes; only the icons (vista, completion, waypoints wtc) load and the spinny keeps going; nothing loads and the spinny goes like some demented little hamster.

And once I realize I have this problem on my hands for at least the 100th time, I hit start and go to open the task manager to end the process. Gw2 closes, but the process remains for at least 10 minutes, making my whole computer lagging extremely badly. (it takes at least 2 minutes for something to register as clicked, and windows do not move after a minute after the action is taken) GW2 also has exceptionally high memory levels, spiking into 1.8 MILLION. I’ve seen it run in 450k ish.

I’m on my last legs because it’s only GW2 giving me these problems. Skyrim runs perfectly. Tera Rising manages to run with firefox and a download going with no lag whatsoever. And honestly I’m gonna play the latter more. It runs, and I’m willing to moan at magical cloths of protection for women.

I’ve sent in five tickets, but this is the first forum topic I posted. I’ve been recommended to reinstall windows, but doing it for just one game I’ve lost 70% of interest in seems like too much. I’m regretting paying money to even buy this game now lol.

What exactly is causing this?

Since your computer can have multiple configurations, I wasn’t able to decipher exactly what your specifications are. Could you please list the amount of RAM you have, whether you have a 32bit operating system or a 64bit operating system, what CPU you have, and what GPU you have.

Your laptop might be overheating when playing Guild Wars 2, what temperatures does your laptop’s CPU and GPU operate at when running Guild Wars 2 for a few minutes? If you don’t already have software that monitors your laptop’s CPU temperature and GPU temperature, then I recommend getting HWMonitor, which can be found here:
http://www.cpuid.com/downloads/hwmonitor/1.23-setup.exe

YEH! The endless loading screen is back! Its not your PC fault btw, its a game problem. It used to happen back in beta and first release and now its back, its happening to me too, i got my system and game on my SSD and it was suepr fast to load maps, now sometimes i have to Alt+F4 and then i cant log back in for some times cause my account is stuck in some loop.
Seems like some old problems are coming back to say hello. Other then this there are many ppl experiencing some huge lagspikes (me too lol)

Ilithis Mithilander.3265:

Since your computer can have multiple configurations, I wasn’t able to decipher exactly what your specifications are. Could you please list the amount of RAM you have, whether you have a 32bit operating system or a 64bit operating system, what CPU you have, and what GPU you have.

Your laptop might be overheating when playing Guild Wars 2, what temperatures does your laptop’s CPU and GPU operate at when running Guild Wars 2 for a few minutes? If you don’t already have software that monitors your laptop’s CPU temperature and GPU temperature, then I recommend getting HWMonitor, which can be found here:
http://www.cpuid.com/downloads/hwmonitor/1.23-setup.exe

Alright, I have a 64 bit operating system. Installed Memory (RAM) is 8 GB. And I screenshotted this because I honestly had no idea what a GPU value looks like http://oi43.tinypic.com/2gxfnes.jpg

Now here’s the logs from HWMonitor (which is pretty nice, thanks for showing it to me)
http://oi41.tinypic.com/2im87rn.jpg
This is while running GW2 (the character select. I was unable to get a shot while on the loading screen. refer to title for problem. Everything froze. Even HWM. Hard restart needed)
Temp numbers are an average. Top fluxed around 2 degrees while the bottoms did the same more rarely.

As a bonus, I decided to run Tera Rising with HWM on. Here’s the results:
http://oi41.tinypic.com/64f7rs.jpg
And the game runs fine there’s no lag or anything.

I’m pretty sure it’s not overheating.

cuge.5398:

YEH! The endless loading screen is back! Its not your PC fault btw, its a game problem. It used to happen back in beta and first release and now its back, its happening to me too, i got my system and game on my SSD and it was suepr fast to load maps, now sometimes i have to Alt+F4 and then i cant log back in for some times cause my account is stuck in some loop.
Seems like some old problems are coming back to say hello. Other then this there are many ppl experiencing some huge lagspikes (me too lol)

Yheah, apparently the problem I was having was around during launch, which made me happy when I found that I wasn’t having the problem… but sad it was around a year ago.

But my main problem is that the loading screen stuff only appears in my computer. Another computer I borrowed runs GW2 fine. I’m trying to find some answers other than ‘get a new laptop.’

Helix.6517:

Ilithis Mithilander.3265:

Since your computer can have multiple configurations, I wasn’t able to decipher exactly what your specifications are. Could you please list the amount of RAM you have, whether you have a 32bit operating system or a 64bit operating system, what CPU you have, and what GPU you have.

Your laptop might be overheating when playing Guild Wars 2, what temperatures does your laptop’s CPU and GPU operate at when running Guild Wars 2 for a few minutes? If you don’t already have software that monitors your laptop’s CPU temperature and GPU temperature, then I recommend getting HWMonitor, which can be found here:
http://www.cpuid.com/downloads/hwmonitor/1.23-setup.exe

Alright, I have a 64 bit operating system. Installed Memory (RAM) is 8 GB. And I screenshotted this because I honestly had no idea what a GPU value looks like http://oi43.tinypic.com/2gxfnes.jpg

Now here’s the logs from HWMonitor (which is pretty nice, thanks for showing it to me)
http://oi41.tinypic.com/2im87rn.jpg
This is while running GW2 (the character select. I was unable to get a shot while on the loading screen. refer to title for problem. Everything froze. Even HWM. Hard restart needed)
Temp numbers are an average. Top fluxed around 2 degrees while the bottoms did the same more rarely.

As a bonus, I decided to run Tera Rising with HWM on. Here’s the results:
http://oi41.tinypic.com/64f7rs.jpg
And the game runs fine there’s no lag or anything.

I’m pretty sure it’s not overheating.

You’re welcome, personally I don’t like HWMonitor, its just a really easy tool for others to install and get the information I need. A one-stop-shop so-to-speak.

Anyways, your GPU is an integrated GPU with your CPU. With your processor its the HD 3000, which is the bare minimum for Guild Wars 2.

With this, lets check and make sure your graphics drivers are up to date:
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22628&keyword=HD3000&DownloadType=Drivers&lang=eng
The above should be the latest and greatest from Intel.

You’re correct, your temperatures are well within their limits for both games. However, the temperatures on Guild Wars 2 make little sense when compared to the temperatures of Tera Rising. I would expect the higher temperatures to be present in Guild Wars 2, or if Tera Rising produced higher temperatures, it wouldn’t be by a lot. The difference is pretty big, perhaps this is because of your infinite loading screen problem.

However, I noticed your battery looks like its taken a beating. I can’t say for sure how accurate HWMonitor is for measuring battery capacities, it might be totally off. It’s just something worth noting.

You can try the -repair command line switch to repair the gw2.dat file in case that was corrupted along the lines of playing the game. There any many resources online that let you know how to do this. Just Google Guild Wars command line, and use the -repair switch.

You can delete the local.dat file located in the Guild Wars 2 folder in your user documents. This will reset all your in game settings, but is known to cause a ton of issues for some reason.

If that doesn’t work, lets check and make sure your hard drive is alright. About how much space is left on your hard drive? No need to be exact, I just want to make sure that the hard drive isn’t completely filled which would slow down the computer considerably. Go to ‘My Computer’ and right click on the hard drive Guild Wars 2 is on. Click ‘Properties’; a new window pops up. Go to the ‘Tools’ tab and click the button ‘Check now…’. This will start the disk check on your hard drive to ensure integrity.

After that report back, hopefully its fixed, else we might need to explore addition avenues to try and fix the problem.

Well, updated my driver first, and then began to run repair. Interestingly, at 75,103 files left, I got the same problem I’ve seen with the infinite loading screens. Everything slowed to a crawl, but I actually have a gain from doing this. I got a ‘gw2 had a serious error’ and gained the precise error text.

UPDATE: it is an attachment because apparently I can’t have more than 500 characters

Probably worth noting I have encountered this same problem while running repair when this problem appeared back in June.

I deleted local.dat and tried again, but the above problem occurred at the precise same point.

As for my hard drive, I have 119 GB remaining (128.727.588.864 bytes).

We probably need those avenues. I am looking into putting GW2 on a stick drive (if I can get one strong enough) and using it like that if disc space is a problem (or if my comp has finally conked out for GW2 and I can play the game on other laptops without installing anything, if possible)

Well, the disc check did indeed work! I saw that during it, the GW2 file had something wrong, so when it finished I ran repair with no problems. The test I had no problems with too!

Thanks for the help!

Helix.6517:

Well, the disc check did indeed work! I saw that during it, the GW2 file had something wrong, so when it finished I ran repair with no problems. The test I had no problems with too!

Thanks for the help!

Hah…maybe I shouldn’t write such long posts cause I guess some information gets lost…