Guild Wars 2

Hello there!

So, I’ve had some issues playing Guild Wars 2 on my computer. Being a part-time IT, I’ve been patient with figuring out what is causing it. I’m not at my home system right now, so I don’t have access to my dxdiag info or dump files from the two BSoD’s that I got (can tell you that they were ntoskrnl.exe though).

Anyhow, here’s the problem:

Five to ten minutes into playing GW2, sometimes even less than that, my game freezes. I get a stuttering/buzzing audio sound and my computer is completely unresponsive. There’s go glitching on the screen. The last frame from my gameplay is perfectly preserved. A hard reset gets me out of this, and when I go to play the game again, there is no error message or anything.

This is quite frustrating since I can’t see WHY it happens. At first I shrugged it off. But then it happened again. And again. And again. Finally, I was able to play for a solid 4-5 hours before it happened again.

Frustrated, I performed a system restore thinking I may have screwed up sometime while fiddling with it.

Well, I had to reinstall the game, so after redownloading the game client, I did just that.

But here’s what’s REALLY stumped me. When installing the game through the game client, I got a BSoD. I tried again, then the same exact thing that was happening above started happening during the install!

That makes NO sense to me, since I’m just downloading files. I decided to reformat my computer, and it started happening again during the install! Weathered and tired, I let it run overnight and, lo and behold, it managed to finish.

I’ve installed every windows update possible on my computer (besides optional language packs).
I had the 304 NVIDIA beta driver. Didn’t work.
Rolled back to the 296 NVIDIA driver. Kinda’ works.

Anyhow,
My graphics card is a GeForce 9800 GTX+
I’m on 64-bit Windows 7 Ultimate
I believe I have 4 GBs DDR2 RAM
CPU is a Phenom Black Quad Core 3.4 (or something around there)
Motherboard is a Biostar TA790GXE 128M

Not home, but I have two dump files that I can post later. As I said above, they’re ntoskrnl.exe related and they’ve only happened twice since I’ve done the clean install of Win7. Once during the client installation process and once while playing for about three minutes. I was able to play for 2-3 hours yesterday night before the game locked up. I was able to ATL+CTRL Delete out though, which usually is not the case.

Try under clocking your card. Worked for me after two weeks of banging my head on the computer desk…

I seem to have the exact same problems as you Godin! IT all started for me a couple of days ago with my graphics driver crashing every 10 minutes or so while playing, i thought litte of this at the time but the it escalated to my entire computer becoming unresponsive, the last screen perfectly preserved as you explained. I can still hear the audio playing. Im quite bummed since i upgraded my PC for this game.
My graphics drivers are the latest nVidia beta drivers (306.02).

I’ve tried the following:
Rolling back to older nVidia drivers(304.79)
Re-Installing the entire game.
Underclocking my graphics card by 20-30% (Allowed me to play for a bit longer, but still ended in a crash)
Lowering the graphics ingame to the lowest possible (performance)
Forcing my fan to run at 100%

My specs are as follows:

EVGA gtx 550ti
8 GB ram (corsair vengence brand)
intel i5-3450s
ASrock z77 pro-m motherboard
I am running 64-bit Windows7 Ultimate.

My computer never created any dump files or any arenanet crash logs, so im unable to post those.

Similar problem here. Game just freezes with a buzzing sound and must hard reset.
I haven’t tried anything yet since I’m too compustupid too know what I’m doing which is why I came here first before working on solutions to see if anyone else was having a problem like this.

my specs are-
dell xps 8300
gtx 550ti
intel i5-2320
6gb RAM
…
that’s all I know for specs : \

however, I also experience a flashing light and beeps and my system won’t boot up and found out that part is a issue with ram or something…

since others have this freezing buzz thing going on I’m not sure increasing my RAM would be of much use. So I guess we’ll see.

Could be a hardware issue; pretty odd to BSOD during the install.

Doesn’t see game related based on the limited knowledge I have (but who knows, these things are complex.)

Disable Realtek Audio in the BIOS and uninstall the drivers. See if it still happens.

A BSOD during the install points to either RAM, PSU or HDD controller related problems. I would suggest starting with the RAM — Test it with this: http://www.memtest.org/.

Were you doing anything else while installing the game, like watching videos or music?

Use this to analyse the BSODs.

You should also do this for a stability check.

ZaxanRazor.6235:

Disable Realtek Audio in the BIOS and uninstall the drivers. See if it still happens.

What is this thing with Realtek Audio ? Does it causes this problem ?