GW2 client crashed my computer

GW2 client crashed my computer

in Account & Technical Support

Posted by: Boneyard Yogi.8206

Boneyard Yogi.8206

Q:

Tried to start up the client & instead of Character Select got a screen that was half blue & half yellow. The icons in the front were visible so I went ahead & clicked “Play”. It started to load then crashed causing a blue screen.
I checked which files where included in the error report to MS but once the error report was sent they must have been deleted. I recently updated my Nvidia drivers.

I still think this game will qualify for the Buggiest game of the decade.

Error signature

BCCode : 1000007e BCP1 : C0000005 BCP2 : BD129D20 BCP3 : B1D46C14
BCP4 : B1D46910 OSVer : 5_1_2600 SP : 3_0 Product : 768_1

GW2 client crashed my computer

in Account & Technical Support

Posted by: kirito.4138

kirito.4138

Bluescreen (BSOD) is usually due to driver issues or hardware like memory/overheating/power problems.

You can try things in Part 5 of this thread.

http://www.twitch.tv/kirito4138
The only exclusive skyhammer stream

GW2 client crashed my computer

in Account & Technical Support

Posted by: Boneyard Yogi.8206

Boneyard Yogi.8206

Bluescreen (BSOD) is usually due to driver issues or hardware like memory/overheating/power problems.

You can try things in Part 5 of this thread.

Well since I started this thread less than an hour ago it has crashed x 2 again. I don’t believe it is due to any of the issues that you mention, Kirito. I don’t have this problem with any other program. My computer is quite capable of rendering HD video without crashing & runs other games ok. I think it is due to app incompatibility issues which Anet & Microsoft should have sorted out by this time. Anet delayed the launch of GW2 by a couple of years in order to sort out such issues. Together with all the bots running about it’s getting to be a real pain. If I had bought this from a local store I would have taken it back & got a refund as I’ve done in the past.

GW2 client crashed my computer

in Account & Technical Support

Posted by: Boneyard Yogi.8206

Boneyard Yogi.8206

And again another crash within 20 mins of the last. It seems since this latest update there are more crashes than before. I’ve previously tried all of the “fixes” in Part 5 without any success which further supports my assertion that it is not my computer but GW2 causing the problems.

GW2 client crashed my computer

in Account & Technical Support

Posted by: Boneyard Yogi.8206

Boneyard Yogi.8206

And yet another crash making 5 in just over an hour of playtime.
Here’s the error report attached.

GW2 client crashed my computer

in Account & Technical Support

Posted by: Boneyard Yogi.8206

Boneyard Yogi.8206

Yet another. That makes 7 today since I download the latest patch.

GW2 client crashed my computer

in Account & Technical Support

Posted by: Squall Leonhart.2075

Squall Leonhart.2075

Until you choose to expand your mind and learn and understand WHY it doesn’t matter that no other games crash, and have it still being completely an issue with your systems configuration

Enjoy your crashes.

GW2 client crashed my computer

in Account & Technical Support

Posted by: Boneyard Yogi.8206

Boneyard Yogi.8206

I made no changes to my computer & now I’ve just finished 45 minutes of play including a couple of events & no crash. The only thing that has changed is the room is a little cooler now so it could have been an over-heating problem. But previously I tried all the recommended fixes & they have made no change for the better. The 3g swiitch for the boot log made the graphics a lot worse. The other suggestions made little or no difference.

GW2 client crashed my computer

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Posted by: Nyktalgia.5401

Nyktalgia.5401

After January 10th patch the GW2 client crashes my whole system when there is a lot of other players like WvW or dragon events. Previously I had that annoying wooing sound bug in these situations but now it just escalated further. I haven’t done ANY changes to my system. No other patches than GW2 client. And this first occurred after Jan 10th. The sound bug was hellish itself, but this is just over the top. I really hate to restart the whole PC in a middle of a WvW zerg or Jormag event.

GW2 client crashed my computer

in Account & Technical Support

Posted by: Squall Leonhart.2075

Squall Leonhart.2075

are you sure its crashing the whole system, or it it just a black screen crash that you can only exit by forcing the task manager up by using ctrl+alt+del and pressing task manager?

GW2 client crashed my computer

in Account & Technical Support

Posted by: Boneyard Yogi.8206

Boneyard Yogi.8206

are you sure its crashing the whole system, or it it just a black screen crash that you can only exit by forcing the task manager up by using ctrl+alt+del and pressing task manager?

It does both. Sometimes I can get task manager up but other times the whole machine locks up & then have to hard reboot. I’m just about to log in & see how it goes today.

GW2 client crashed my computer

in Account & Technical Support

Posted by: SolarNova.1052

SolarNova.1052

—> System Memory <—
Physical: 1423MB/ 3327MB

You using a 32bit OS with 4gb RAM

Thats likely your issue, OutOFMemory crashes. Kinda random but usualy happen in high density areas with more going on than normal ..like WvW , PvE events. .etc.

Chang to a 64Bit OS so u can actually use all 4gb should sort your issue.

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(edited by SolarNova.1052)