Game Client not Opening

Game Client not Opening

in Account & Technical Support

Posted by: HAROLDIII.4658

HAROLDIII.4658

So, every time that I have tried to open the game client in the past two months has led to nothing but my frustration. The game client pops up – you know like it does before it opens the login and password and download progress bar and things – and then disappears, whilst my computer shows that it is open.
I am very unfortunately running Win8.
Please help i’ve tried everything on the support page…

Game Client not Opening

in Account & Technical Support

Posted by: Xystus.3241

Xystus.3241

Have you run the “-repair” option?

Also, if you could, run the game adviser here: https://forum-en.gw2archive.eu/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3236883

And attach the results to a reply.

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse

Game Client not Opening

in Account & Technical Support

Posted by: Shinsox.6198

Shinsox.6198

This is happening to me right now, on my desktop. Open the client then it instantly minimizes to a blank screen.

I was using my desktop 4 days ago and it worked fine, today nothing!
Ive done the repair thing and it did absolute zilch :S

Game Client not Opening

in Account & Technical Support

Posted by: HAROLDIII.4658

HAROLDIII.4658

So this is what the Program gave me:

Game Client not Opening

in Account & Technical Support

Posted by: HAROLDIII.4658

HAROLDIII.4658

This is happening to me right now, on my desktop. Open the client then it instantly minimizes to a blank screen.

I was using my desktop 4 days ago and it worked fine, today nothing!
Ive done the repair thing and it did absolute zilch :S

This is the exact thing I’m having. Even the repair thing goes *poof

Game Client not Opening

in Account & Technical Support

Posted by: Shinsox.6198

Shinsox.6198

Ive been trying to play on my laptop too but after I hit play I get a black screen, so its going further than my Desktop but still wont play :S

Game Client not Opening

in Account & Technical Support

Posted by: HAROLDIII.4658

HAROLDIII.4658

Im so sad i just want to play the game.
Someone has to know what to do.

Game Client not Opening

in Account & Technical Support

Posted by: Shinsox.6198

Shinsox.6198

I managed to get it to work on my laptop, I think it was too hot where I was using it XD
But still no luck on the desktop

Game Client not Opening

in Account & Technical Support

Posted by: Xystus.3241

Xystus.3241

So this is what the Program gave me:

It looks like you don’t have your video card drivers installed.

Goto nvidia.com and get the latest drivers for your card.


Display Devices
———————-
Card name: Microsoft Basic Display Driver
Manufacturer:
Chip type:
DAC type:
Device Type: Display-Only Device
Device Key: Enum\ROOT\BASICDISPLAY
Display Memory: 256 MB
Dedicated Memory: 0 MB
Shared Memory: 256 MB
Current Mode: 1600 × 900 (32 bit) (64Hz)

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse

(edited by Xystus.3241)

Game Client not Opening

in Account & Technical Support

Posted by: HAROLDIII.4658

HAROLDIII.4658

I managed to get it to work on my laptop, I think it was too hot where I was using it XD
But still no luck on the desktop

Update your graphic drivers it works! Thanks guys.

Game Client not Opening

in Account & Technical Support

Posted by: Xystus.3241

Xystus.3241

I managed to get it to work on my laptop, I think it was too hot where I was using it XD
But still no luck on the desktop

Update your graphic drivers it works! Thanks guys.

Glad it worked.

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse

Game Client not Opening

in Account & Technical Support

Posted by: Shinsox.6198

Shinsox.6198

I updated mine before trying it the second time, didnt fix it :S