Guild Wars 2

Hi,

Just re-installed GW2 after a couple of months as i have a fresh install after a new ssd and cpu fan. I got the bug to play again! First night was ok, but i keep getting crashes after sometimes 5 mins of play sometimes 20mins.

Just doing a -repair to the exe and will see if that helps.

Anyone shed some light on these crash reports?

On my previous installation i never had one crash, the only difference being i now have gw2 saved on my 1tb spare drive and i have an ssd as my boot drive.

—> Crash <—
Exception: c0000005
Memory at address ec000994 could not be read
App: Gw2.exe
Pid: 3972
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 27836
When: 2014-01-06T18:26:42Z
Uptime: 0 days 0:09:26
Flags: 0

—> Crash <—
Exception: c0000005
Memory at address 4077f000 could not be read
App: Gw2.exe
Pid: kitten
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 27836
When: 2014-01-06T18:26:56Z
Uptime: 0 days 0:00:02
Flags: 0

—> Crash <—
Exception: c0000005
Memory at address 00000024 could not be written
App: Gw2.exe
Pid: 3644
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 27836
Module: ntdll.dll
When: 2014-01-06T18:29:30Z
Uptime: 0 days 0:02:29
Flags: 0

—> Crash <—
Exception: c0000005
Memory at address 036564f7 could not be written
App: Gw2.exe
Pid: 4408
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 27836
When: 2014-01-06T18:39:32Z
Uptime: 0 days 0:09:48
Flags: 0

—> Crash <—
Exception: c0000005
Memory at address 00000024 could not be written
App: Gw2.exe
Pid: 4256
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 27836
Module: ntdll.dll
When: 2014-01-06T18:46:46Z
Uptime: 0 days 0:03:53
Flags: 0

—> Crash <—
Exception: c0000005
Memory at address fb8bfc45 could not be written
App: Gw2.exe
Pid: 4672
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 27836
When: 2014-01-07T16:57:58Z
Uptime: 0 days 0:18:22
Flags: 0

well repair on exe made no difference, still crashing. Music continues to play but i can’t use my mouse when i alt tab or when i try and close it via task manager. Have to use keyboard. Mouse is working but the gw2 still seems to be over the top :S

did a memtest as i read somewhere this could be a RAM problem… RAM usage during gameplay isnt excessive. I run battlefield 4 at x64 just fine.

I also moved the gw2 folder from my spare hdd to my boot ssd. Load times improved but still crashing. Not even getting the bug reports come up anymore….

Might just do a reinstall and see what happens.

Any help would be nice.

Running

windows 8 x64
q6600 quad core processor at 2.96ghz
6870 2gb xfx
4gb ballistix ram

Nothing else seems to have a problem, and i have put in over 100 hours of play before i reformatted pc and reinstalled gw2.

Now i can’t play for 5 mins without a crash…

I experience the same problem. Just started the game yesterday after some months and had the problems. deinstalled and reinstalled today still getting the same error. I lowered my graphics settings a little and could play for about five minutes. When returning to character select game crashed with exception: c0000005

I am just in the process of re-installing it onto my ssd drive which is my boot drive!

Keep the thread active and we might get some feedback. Every time i have crashed i have sent the error report when it gave me the option, with email included. Not had a reply as of yet.

Machteinsatz.7198:

I experience the same problem. Just started the game yesterday after some months and had the problems. deinstalled and reinstalled today still getting the same error. I lowered my graphics settings a little and could play for about five minutes. When returning to character select game crashed with exception: c0000005

Exactly the same thing here.
Installed the game again after ~6 months and the game keeps crashing.
Sometimes after 5 minutes, sometimes after 1 hour.
It doesnt matter if i am fighting, AFKing around in a city or in some regions where are not that many players.

GW2 is the only game with any problems for me.

Tried the re-install over DVD, download and the -repair thing with both.

stefan.3648:

did a memtest as i read somewhere this could be a RAM problem… RAM usage during gameplay isnt excessive. I run battlefield 4 at x64 just fine.

I also moved the gw2 folder from my spare hdd to my boot ssd. Load times improved but still crashing. Not even getting the bug reports come up anymore….

Might just do a reinstall and see what happens.

Any help would be nice.

Running

windows 8 x64
q6600 quad core processor at 2.96ghz
6870 2gb xfx
4gb ballistix ram

Nothing else seems to have a problem, and i have put in over 100 hours of play before i reformatted pc and reinstalled gw2.

Now i can’t play for 5 mins without a crash…

It sound like you may have a defective SSD check with the manufacturers web sit to see if there is some app or way to test it. I think I read somewhere that you shouldn’t use scandisk or defrag on SSDs, also I assume you reinstall windows when you installed the new SSD did you get all the latest drivers including the common over looked motherboard drivers.

Why does no one actually look at the log before making suggestions?

Anyway, Windows is crashing, which results in the game crashing:

—> Crash <—
Exception: c0000005
Memory at address 00000024 could not be written
App: Gw2.exe
Pid: 3644
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 27836
Module: ntdll.dll <— Windows module that crashed
When: 2014-01-06T18:29:30Z
Uptime: 0 days 0:02:29
Flags: 0

Unfortunately, that crash can be caused by just about anything from viruses to software conflicts or hardware failure. Maybe this website can help you find the problem:

http://pcsupport.about.com/od/fixtheproblem/a/ntdlldll.htm

Feirlista Xv.1425:

It sound like you may have a defective SSD check with the manufacturers web sit to see if there is some app or way to test it. I think I read somewhere that you shouldn’t use scandisk or defrag on SSDs, also I assume you reinstall windows when you installed the new SSD did you get all the latest drivers including the common over looked motherboard drivers.

Yes fresh install, yes i have all the latest drivers! I do it whilst doing all the windows updates. And GW2 was installed on my hdd, i have just deleted it and installed it on my ssd. Fresh install, not just moving the .exe folder.

I have a 120gb samsung EVO ssd, the software that comes with it. Samsung magician gives it 100% health with the latest firmware also installed.

Prior to this i was running it on windows 7, but now on windows 8. Which is the only problem i can come up with currently.

fresh install seems to have done it… been playing for 2 hours with nothing. It is on my ssd now, on the same drive as windows.

Yes the good old fresh install of windows, fixes everything, anymore it’s just best to reinstall window. Every time I can’t figure out what’s up with a system I just do a fresh install “problem fixed”. I would bet that over half the issues posted to this forum would be solved with a fresh install.

I’m getting this and the only thing that’s changed recently is an nvidia driver update. I smell culprit

Well well well…. after a solid 3 or 4 hours one day. Log in the next and im getting crashes again.

—> Crash <—
Assertion: IGrModelGetChunkIndex – invalid chunk address.
File: ..\..\..\Engine\Gr\Model\GrModel.cpp(706)

—> Crash <—
Exception: c0000005
Memory at address 3fb33481 could not be written

—> Crash <—
Exception: c0000005
Memory at address ce615b55 could not be read

—> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1
Texture missing mip chain: 0×00c1a9
Texture missing mip chain: 0×00c1ab
Texture missing mip chain: 0×0265ff
Texture missing mip chain: 0×026605
Texture missing mip chain: 0×026606
Texture missing mip chain: 0×026602
Texture missing mip chain: 0×026604
Texture missing mip chain: 0×026603
Texture missing mip chain: 0×026601
Texture missing mip chain: 0×026600
Content is referencing a propID that doesn’t exist propId=‘1541450684919062063’

—> Error Logs <—
and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(365344) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(478344) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(25688) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(120908) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(24072) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(16480) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(30136) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(77072) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(57372) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(82584) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(53520) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(8228) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(33976) whiteBox(false). Evicting unused model files and attempting again
Texture ‘0×02ea17’ dimensions too small
Texture ‘0×02ea16’ dimensions too small
Texture ‘0×02ea0b’ dimensions too small
Texture ‘0×02ea0a’ dimensions too small

—> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1
Texture missing mip chain: 0×0265ff
Texture missing mip chain: 0×026605
Texture missing mip chain: 0×026606
Texture missing mip chain: 0×026602
Texture missing mip chain: 0×026604
Texture missing mip chain: 0×026603
Texture missing mip chain: 0×026601
Texture missing mip chain: 0×026600
Map load hang on STATE_MODELS_STREAM detected: MapId: -1, Position: (8260.000000, 20539.000000, -1091.000000), Completion: 0.000000
Texture missing mip chain: 0×01350d
Texture missing mip chain: 0×01350d
Texture missing mip chain: 0×01350d
Couldn’t find projectile effect for skill ‘loAhc.dMYcv’
Mem Arena ‘Character’ capacity exceeded. Attempted alloc category: ‘Composite Packfile’ Size: 16388
Texture missing mip chain: 0×00f980
Texture missing mip chain: 0×00f982
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(44432) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Character Packfile) size(770660) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Character Packfile) size(1761060) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Character Packfile) size(2338612) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Character Packfile) size(1242540) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Character Packfile) size(1761060) whiteBox(false). Evicting unused model files and attempting again
Texture missing mip chain: 0×00f980
Texture missing mip chain: 0×00f982

again, had a good day and crashes again!

—> Crash <—
Exception: c0000005
Memory at address fb8bfc45 could not be written

—> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1
Mem Arena ‘Transient’ capacity exceeded. Attempted alloc category: ‘Gr Img’ Size: 16384
Texture ‘0×03539b’ dimensions too small
Loading ‘0’ texture failed
Map load hang on STATE_MODELS_STREAM detected: MapId: -1, Position: (38409.601563, 16529.400391, -1018.193970), Completion: 0.000000
Texture missing mip chain: 0×00d956
Texture missing mip chain: 0×00d95a
Texture missing mip chain: 0×00d95c
Couldn’t find missile launch point for gadget ‘0×1a094’.
Texture missing mip chain: 0×0265ff
Texture missing mip chain: 0×026605
Texture missing mip chain: 0×026606
Texture missing mip chain: 0×026602
Texture missing mip chain: 0×026604
Texture missing mip chain: 0×026603
Texture missing mip chain: 0×026601
Texture missing mip chain: 0×026600
Texture ‘0×071be0’ dimensions too small
Loading ‘0’ texture failed
Texture ‘0×071bdf’ dimensions too small
Texture ‘0×071be4’ dimensions too small
Loading ‘0’ texture failed
Texture ‘0×071be3’ dimensions too small
Texture missing mip chain: 0×01523d
Texture missing mip chain: 0×01523f

—> Crash <—
Exception: c000001d

—> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1
Mem Arena ‘Transient’ capacity exceeded. Attempted alloc category: ‘Event’ Size: 8212
Model ‘0×082243’: Failed to resolve AimIK bone indices.
Texture missing mip chain: 0×01523d
Texture missing mip chain: 0×01523f
Texture ‘0×03539b’ dimensions too small
Loading ‘0’ texture failed
Texture missing mip chain: 0×00f980
Texture missing mip chain: 0×00f982
Model ‘0×082243’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
Mem Arena ‘Default’ capacity exceeded. Attempted alloc category: ‘Gr Img’ Size: 8389088
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’

—> Crash <—
Assertion: !index || m_refArray[index]
File: p:\code\arena\services\IdMgr/IdMgr.h(88)
App: Gw2.exe
Pid: 3792
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 27836
When: 2014-01-16T19:25:08Z
Uptime: 0 days 0:03:20
Flags: 0

—> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1
Mem Arena ‘Transient’ capacity exceeded. Attempted alloc category: ‘Event’ Size: 8212
Model ‘0×082243’: Failed to resolve AimIK bone indices.
Texture missing mip chain: 0×01523d
Texture missing mip chain: 0×01523f
Texture ‘0×03539b’ dimensions too small
Loading ‘0’ texture failed
Texture missing mip chain: 0×00f980
Texture missing mip chain: 0×00f982
Model ‘0×082243’: Failed to resolve AimIK bone indices.
Texture missing mip chain: 0×0265ff
Texture missing mip chain: 0×026605
Texture missing mip chain: 0×026606
Texture missing mip chain: 0×026602
Texture missing mip chain: 0×026604
Texture missing mip chain: 0×026603
Texture missing mip chain: 0×09a02a
Texture missing mip chain: 0×026601
Texture missing mip chain: 0×026600
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
Mem Arena ‘Default’ capacity exceeded. Attempted alloc category: ‘Gr Img’ Size: 8389088
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’

My game keeps crashing randomly at anytime, and not just the game, my computer. Does that mean I have a kittenty computer or just a kittenty setup?

Pino.2160:

My game keeps crashing randomly at anytime, and not just the game, my computer. Does that mean I have a kittenty computer or just a kittenty setup?

@stefan & Pino,

For me, it was a fix for Total War: Shogun 2 that helped.
Do you have 4GB RAM and Windows 32bit?

It is something about virtual addressing and I’m a total noob about computer things, but I played 12 hours straight on the weekend and some smaller playtimes over the week.
Well, it didn’t crash again.

And i don’t know if this can help you, but I think its better than nothing.

http://www.twcenter.net/forums/showthread.php?238484-quot-Insufficient-memory-quot-amp-quot-CTD-quot-workaround

E: With 2,5GB (like in the guide) it crashed once after like 5 hours, so I raised it to 3GB.