Guild Wars 2

I can’t currently get into the game at all, as the login client crashes immediately upon startup and gives a blank error dialog (it was previously giving an error c0000417 and listing a directx driver d3d9.dll). DirectX is up to date and I have already tried restarting my system. Any help?

Fast.6735:

I can’t currently get into the game at all, as the login client crashes immediately upon startup and gives a blank error dialog (it was previously giving an error c0000417 and listing a directx driver d3d9.dll). DirectX is up to date and I have already tried restarting my system. Any help?

https://forum-en.gw2archive.eu/forum/support/tech/c0000005-error/1160443

I don’t know what your comfort level is, but you might try my suggestions there.

Or try PMing sinistar and see if he’ll come back and explain how he resolved his problem. It was a different error (The error you’re getting is actually “Unknown Exception,” which is… yeah.), but the same solution MAY work.

You can also try deleting your Documents\Guild Wars 2\Local.dat , and running a gw2 -repair

a crash in d3d9.dll is either

faulty system memory
corrupt install of windows
incompatible display driver or display hardware.

since you didn’t post any information about your system, and my crystal ball is in the shop. we can’t help you further at this point.