Guild Wars 2

I’ve had it man. If this game crashes one more freaking time I’m going to obliterate my keyboard over my forehead. Which would probably be a bad idea, but I’m so mad I don’t even care LOL.

Seriously, the crashing is really ridiculous. I’ve had at least 7 crashes today and that’s just for today. Combine that with previous crashes and it’s enough to drive a man off a cliff.

i7-2600k 3.8ghz
8GB ddr3 1600
Windows 7 64bit, sp1, updated.
ASUS P8P67 Deluxe Rev 3, bios 3207 (latest)
Radeon HD 5970, 12.8 // 12.8CAP2 profiles.
Latest chipsets, drivers, temps on cpu and vid card are all good.

In-game settings consist of 1920×1080 resolution, 1 monitor, maximum graphics settings. Sound quality is maxed, mixing buffer size is on “most stable” Not even sure what that setting is but yeah, it’s on “stable” so.. lol.

Out of the years that I’ve been gaming on the pc, I’ve never crashed this much in one game before.

Including the GW2 test file for more details about my rig.

Have you tried lowering the graphic settings?

I think you should check the technical support forums as this is for game bugs.

Here’s the link: https://forum-en.gw2archive.eu/forum/support/tech

I agree with StarsLife, seeing this is a serious and technical issue you should goto the [services] → [support] option a top this forum and submit a technical issue support ticket.

In the meantime i would advice you to put all the settings on default and check if that solves the issues. If so than slowly increase the options (one by one) untill you figure out which setting makes the system crash, that information may help Anet in fixing it, and/or it may be the tipping point for your system and what it can handle

Arghore.8340:

I agree with StarsLife, seeing this is a serious and technical issue you should goto the [services] -> [support] option a top this forum and submit a technical issue support ticket.

In the meantime i would advice you to put all the settings on default and check if that solves the issues. If so than slowly increase the options (one by one) untill you figure out which setting makes the system crash, that information may help Anet in fixing it, and/or it may be the tipping point for your system and what it can handle

my system isn’t crashing and is working 100% normally. It’s this software that is crashing, not my system. I don’t need technical support.

Well crashing and crashing are obviously ‘container words’, when i read crashing i am expecting a blue screen to pop up (if at all) and the computer being halted entirely…

So it may be usefull to better describe what sort of ‘crash’ you are experiencing … from what i understand now it just closes the game off to desktop?

Still though, the whole set everything back to default and try if it helps, to then increase requirements step by step, can still provide valuable information in regards to what is causing the software to quit .

• something else just popped my mind, how long have you had this computer and did you ever clean the case from the inside? … it may be that Win7 is shutting GW2 off because it is overheating your processor or gfx-card, not so much because they can’t handle GW2 but because the cooling is clogged with dust, you won’t notice this on normal operations but on demanding programs it may well cause issues… if you have any other recent highstrain games and they run fine, that doesn’t have to mean this problem isn’t causing this. Different programs utilize different components of you computer (RAM, CPU, GFX) in different severities, GW2 is largely CPU bound (or atleast it was during the BWE), and it’s not a given that other games do the same thing, they may put high strain on your GFX-card instead…

If you aren’t computer savvy and don’t feel comfortable with cleaning your computer yourself, a local computer shop will likely charge only a small fee for it, given it is needed… seeing you can’t damage much by just opening up the case (given there is no warrentee sticker placed over it !!) to check the state of the innerside of your computer, it may be worth doing that yourself before deciding to take it to a computershop (don’t go touching things in there though if you don’t know what you are doing! )

Arghore, good suggestions, generally. But this is an issue that a large number of gamers are reporting. Basically, we can play, depending on the machine for a range of minutes(for me, it’s about 40ish, some have it in about 15, others less).

When the crash occurs, most often it’s a black screen lock-up, with no cursor, but sound will loop or continue normally. Sometimes the game might come back, most often not. It’s happening to Vista/7s Intels and AMDs, ATI/nVidias, and 32/64bits, so basically a wide range of machines.

There’s an 11 page listing here in the forums on it, though it got conflated with FPS issues.

Hmm, sounds realy frustrating … i am no computer expert, and when i typed my reply this issue was posted in the ‘bugs’ section, so i replied with the general questions in regards to any computer issue… while not always appreciated i hoped it could atleast give the OP something to do/check so they have a feel they are atleast doing something about the issue, and supplying those with actual knowledge with valuable information… in that regard:

I just saw a whole discussion on something that looked fairly similar and was labeled with ‘game crashing every 10min’ … i saw there that an ArenaNet reply was to use the gameadvisor program and include the report in the OP … so if the OP here returns and reads this, i would advice you to look into threads with similar issues as this one, esp. ones that have an arena net reply and are named something like the ‘game crashing every 10min’ … to get the link to this program, run it, and include it in the OP

GL you guys, hang in there, the game is worth it and will be around for many years to come, it may suck not being able to log on now for an extended period of time, but these issues will be fixed as I am sure Anet will do what is needed to fix this

Found the link in some other thread i was checking up on: http://us.ncsoft.com/gameadvisor/ saves you some time having to find it yourself