Game crashes after new patch

Game crashes after new patch

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Posted by: FatGeisha.2480

FatGeisha.2480

My game goes to black screen after the recent patch, I can’t even open the game up =/ it worked perfectly fine before the new patch.

Game crashes after new patch

in Account & Technical Support

Posted by: DruidiN.2817

DruidiN.2817

Same here, I can only reopen the game in his folder but the black screen appears over and over again

Game crashes after new patch

in Account & Technical Support

Posted by: Radas.6957

Radas.6957

same here :/ it’s really annoying, I’ve never had any problems with game before :/ does anyone know how to fix it? is there any sollution?

Game crashes after new patch

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Posted by: Kilgorn.1463

Kilgorn.1463

I had the same problem. Everything worked perfectly fine before the update, but after downloading it all I got was a black screen.
All I had to do was to update my graphic card drivers, now it works as it did before. I suggest trying that, worked for me at least.

Game crashes after new patch

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Posted by: Patinka.1906

Patinka.1906

I have the same problem… have a black screen and see only my characters, and then the game crash

Attachments:

Game crashes after new patch

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Posted by: Balkarra Dmort.5039

Balkarra Dmort.5039

Having same problem too, i`ve noticed loading icon in background of initial screen, similar to one you get going through different zones.

Can enter password, but as soon as i hit play, it all freezes, was fine before the patch to the update

Have updated drivers for vid card…still getting same problem

7 years in the Original GW, Asuran Killing Machine, Guild Officer ARGH ( Society of Souls ) Deso

Game crashes after new patch

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Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi FatGeisha – I’d like to collect a Game Advisor report so I can look into why you might be experiencing this issue. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”

Game crashes after new patch

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Posted by: Patinka.1906

Patinka.1906

… I can’t even repair it…..

Game crashes after new patch

in Account & Technical Support

Posted by: Balkarra Dmort.5039

Balkarra Dmort.5039

If you look just where launcher shows online manual in screenie , you can see loading icon i`m getting , i`ve not hit play yet

Attachments:

7 years in the Original GW, Asuran Killing Machine, Guild Officer ARGH ( Society of Souls ) Deso

Game crashes after new patch

in Account & Technical Support

Posted by: LumAnth.5124

LumAnth.5124

If you look just where launcher shows online manual in screenie , you can see loading icon i`m getting , i`ve not hit play yet

This is the EXACT same problem I have. I can’t even hit “play” without crashing.

Sorry for the typos….
I’m usually typing on my phone

Game crashes after new patch

in Account & Technical Support

Posted by: Balkarra Dmort.5039

Balkarra Dmort.5039

Mine was fine BEFORE the patch to the update, when it updated i launched perfectly ok, it was ONLY after the patch that this started happening, it`s something in the patch because nothing on my pc changed in 2 mins

7 years in the Original GW, Asuran Killing Machine, Guild Officer ARGH ( Society of Souls ) Deso

Game crashes after new patch

in Account & Technical Support

Posted by: LumAnth.5124

LumAnth.5124

Mine was fine BEFORE the patch to the update, when it updated i launched perfectly ok, it was ONLY after the patch that this started happening, it`s something in the patch because nothing on my pc changed in 2 mins

Same thing here too. I’m reinstalling the whole GW.dat and hoping it works…. probably 30 more minutes to go…

Sorry for the typos….
I’m usually typing on my phone

Game crashes after new patch

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Posted by: Pizz.3698

Pizz.3698

Same issue here. Tried -repair twice and reinstalling the .dat. Both didnt work. The patcher also crashes when I change language.

Piiz

Game crashes after new patch

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Posted by: Balkarra Dmort.5039

Balkarra Dmort.5039

So i`ve updated to latest ATI drivers, renamed the .dat file, re-installed game, and….yep, still freezes when i hit play , not had a response to the email i sent support last night either

7 years in the Original GW, Asuran Killing Machine, Guild Officer ARGH ( Society of Souls ) Deso

Game crashes after new patch

in Account & Technical Support

Posted by: Caedmon.6798

Caedmon.6798

I’m getting disconnected about every 10 – 15m,totally random.Honestly,i never ever crash before,this is all happening since the last patch.I tried a repair,remove local.dat,even reinstalled drivers eventhough they were working perfectly fine.This is now about the 8th crash in the past 2 -3 hours,being unable to play like this and having to queue up everytime for EB is getting annoying.

Game crashes after new patch

in Account & Technical Support

Posted by: Balkarra Dmort.5039

Balkarra Dmort.5039

Just rolled back drivers, still no joy , oh well as support have actually responded to 2nd email i`ve sent, maybe i`ll get some help .

7 years in the Original GW, Asuran Killing Machine, Guild Officer ARGH ( Society of Souls ) Deso